This report delves into the intricate world of information systems within JCB, a leading manufacturer of construction and agricultural machinery. It explores the information needs of various functional areas, including marketing, manufacturing, accounting, human resources, sales, and research & development. The report further examines different types of information systems used by JCB, such as supply chain management, enterprise systems, knowledge management, SAP, and customer relationship management. It also investigates current trends in information systems applications, including social media, competition, security, legislation, and customer behavior. The report concludes by evaluating the suitability of information systems for different functional areas and presenting alternative methods for solving common problems faced by JCB.
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