Information Systems in Organisations: A Comprehensive Guide

INFORMATION SYSTEM IN
ORGANISATIONS
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Table of Contents
Introduction....................................................................................................................................................3
LO1: Understand information needs within different functional areas of organisations...............................4
P1.1 Evaluate the information needs of the different functional areas of an organisation........................4
LO2 Be able to compare Information Systems..............................................................................................7
P2.1 Describe different types of Information Systems..............................................................................7
P2.2 Investigate the current trends in using Information Systems applications to solve business
problems...................................................................................................................................................10
P2.3 Evaluate the suitability of Information Systems for different functional areas of an organisation.12
LO3 Be able to use Information Systems to produce management information.........................................14
P 3.1 Use an information system to generate valid, accurate and useful information for a given problem
..................................................................................................................................................................14
P3.2 Evaluate alternative methods of solving the problem......................................................................16
Conclusion...................................................................................................................................................17
References....................................................................................................................................................18
Table of Figures
Figure 1 Information system types..............................................................................................................7
Figure 2 MIS functions................................................................................................................................9
Figure 4 MIS.............................................................................................................................................12
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Introduction
In any business operation, the information system plays a very important role in collecting,
disseminating and storing the information and to take the efficient decisions in the business. In
this information system report, the work is divided into the three learning outcomes.
By using this report, learners can learn the several things about information system. In task one,
the need of information system in the organisation is discussed. In the first section, the
discussion is done over the organisation. Also, the functional area of the organisation is
discussed so that business operations can be operated in an easy manner. In task two, different
types of information systems and the current IS is discussed. In last task, the problems that are
faced in the selected organisation is discussed with the solution of problem. From this report,
information system can be used to run the business of organizations in an effective manner.
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LO1: Understand information needs within different functional areas of
organisations
P1.1 Evaluate the information needs of the different functional areas of an
organisation
For evaluating the information needs of different functional area I have selected the Lloyds
banking group. The Lloyds banking group is the oldest bank in UK that is responsible for
providing the financial services to the household, communities, business, retail and commercial
market. The number of employee in the Lloyds banking group is 75,000. In UK 2,000 branches
is present for the Lloyds banking group. The Lloyds banking group has 13 million active
customers and out of 13 million, the active mobile customer is 9 million.
The information in the banking group is very beneficial to avoid disruptions in the market. The
Lloyds banking group providing the services since 1765 in UK. From last 250 years, they are
proving the services & their products. At every level of organization, the information plays a
vital role and each level is served by a specific person in the organization.
The functional areas in the information system that is used by the organization are human
resource department, sales & marketing departments, operational departments, R & D
departments, production department. These functional areas are very useful for the Lloyds
banking group for providing the useful information.
Human resources: In every organization, the HR plays a very important role in the development
& management of organization. In Lloyds banking group the role of HR is to provide the best
support within an organization. The advantage of using the HR department in the Lloyds banking
group is that the development of organization with new opportunities for every employee, set
career paths for the employees, maintain and monitor the employee wages and salaries. They can
also track records of employees, recruiting new persons for organization and also responsible for
developing, attracting and maintain the organization workspace (Heathfield, 2018).
Sales & marketing: It is again the major factor for the development of organization. In sales, the
employees of an organization are to sale the services and products. The advantage of using this
area in Lloyds banking group is to generate insurance schemes, price and market analysis, future
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