Information Systems & IT Solution Exam Paper 2021/22

This exam paper covers theories, methods, and techniques related to the design and development of IT solutions, explanation of systems, and the effects of IT on globalization. It includes tasks on MS-Office, McAfee, Moodle, Canvas, DSS, ESS, TPS, MIS, and KSM. The paper also discusses the advantages and disadvantages of digital infrastructures such as internet backbone and mobile telecommunications.

BSC (Hons) BUSINESS MANAGEMENT WITH
FOUNDATION
SEMESTER 1, EXAMINATION 2021/22
INFORMATION SYSTEM & BIG DATA ANALYSIS
MODULE NO: BMP4005
Exam Paper Release Date & Time: Saturday 06 August 2022 at 10:00am
Submission Cut-off Date & Time: Monday 08 August 2022 at 10:00am
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ANSWER BOOKLET
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[There are TWO sections in the exam paper. Section A has three compulsory questions,
answer all THREE questions. Section B has two optional questions, answer any ONE
question. For each sub-questions, use heading such as “Answer to the Question no. 1(i)”
or “Answer to the Question no. 1(ii)” etc. Start writing you answer from this page (page 2).]
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SECTION A
Task 1: Theories, methods and techniques which relate to the
design and development for TWO of the IT solutions listed
here: (i) McAfee; (ii) Moodle; (iii) Canvas; (iv) MS Office
1. MS- Office: MS-Office is a group of various different applications which provide various
applications of desktop productivity was designed and built by Microsoft for the purpose of
office use. It is owned by the Microsoft corporation and provide the utility of business and
office purposes. The various applications are built in such a way that they assist in various
office works, assignments, preparation of reports and for making business analysis (Wang,
and et.al., 2019).
2. . The Microsoft Office in addition to other features comprises of a security highlight that
gives the permission to the clients to scramble office (Power point, Word, Excel, Skype
Business and Access) archives with a client who provided some concealed phrase. The
usefulness provided by MS-Office is extensively used by business professionals in areas
where it benefits and maximizes the productivity of operations.
3. McAfee: It is a major provider of the security software and is a subsidiary of Intel. This was
founded by its owner John McAfee in 1989 as an antivirus software and a network general.
Being founded in 1986 by the individuals named Leonard Shustek and Harry Saal. The
network general built the sniffer line for all the analyzers of the networks. McAfee and
Network general together were integrated to associate as Network associates. Mcafee is a
kin pf anti-virus software which is utilized for the purpose of preventing, scanning, detect or
delete any harmful virus for the computer.
Task 2: Explanation of the systems below with relevant
examples
1. DSS (Decision Support System): A decision support system provides the utility for
the development of various different abilities of the associations. It is a form of PC
program application which assists the organizations to search and select for the
most suitable sort of information and provide the enterprise with the most effective
option of choices to select from. It provides the users of the system with the data
sets from the standard of past reports and provides for the respective conclusions
(Pan, 2019).
2. ESS (Executive Support System): An executive support acknowledges the
programming which permits the users of the system to modify the information of the
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enterprise into an easily accessible and executive level reporting. Some of the
examples include: billing, accounting and the staffing of the departments. An
Executive Support System assists the executives in an organization for the purpose
of decision making. It provides the prospective outcomes and the information
regarding the departmental data in the process of supplying utilities for the analysis
and performance assessment predictors.
3. TPS (Transaction Processing System): A Transaction Processing System is a
form of software which assures the completion of the transactions of a business
organization while also generating a proper track of all those transactions (Niu and
et.al., 2021). TPS guarantees the storing of each and every business transaction
with the help of storing, sending and receiving the data and information with the
assistance of a dataset. There are two different processing systems which come
under the head Transaction Processing System which are known as: Batch
processing and real time processing. TPS assists the bsuienss with an overall Point
of sale system.
4. MIS (Management Information System): It is the system of study of
individuals, technologies, organizations and the relationship among these sources.
The professionals in MIS assist the bsuienss organizations to get the maximum
benefit from the various investments made in the area of personnels, equipments
and the business processes. It is a human-oriented area which puts maximum
focus on the service which is provided with the use of technologies. The individuals
who manage this system tend to manage a variety of information systems for
realizing the requirements of the employees, managers, organization staff and the
customer of the organization (Kuftinova and et.al., 2021). The individuals in this
systems play a crucial role in information security, integration, and exchange.
5. KSM (Knowledge Management System): A Knowledge Management System is a
form of tool which is utilised by various companies for the purpose of assisting in
organization of the documentations necessary in the business, for answering the
frequently asked questions, and provide other necessary informations in the form of
easily accessible ways for the two types of users: external and internal users. There
are three diverse types of knowledge that are to be presented in this system,
namely: explicit knowledge, implicit knowledge and tacit knowledge.
Task 3: Globalisation and the effects of IT on globalisation
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Globalisation is the process which initiates interaction and integration among
individuals, organizations and the government authorities. The process of globalisation has
accelerated to a high pace after the 18th century as the advancements which started taking
place in transportation and the communications technologies. The high number of such
interactions has resulted in development of the trade at the worldwide platforms and also
an exchange in the various ideas, beliefs and cultures (Kolomytseva and et.al., 2018). It is
an economic process which involves the global interactions relating to both the social and
the cultural aspect f the world. In the economic terms, globalization mainly involves goods,
services, information, technologies and the use of economic capital resources. It plays an
important role in trade extensions, commerce and the distribution among various global
cultures and economies across the different countries.
The effects of IT on globalisation:
Information and communication technologies are the back bone of globalisation.
The advancements which took place in the technologies have assisted to facilitate and
grow the concept of globalisation on high levels. The various technical and IT equipments
like mobile phones, internet, telephones have played an important respective parts in the
process of globalisation with the use of transacting various ideas, capital and human
resources in a accessible manner to assist their movements from one place to another in
an easy accessible ways (Jiang, Huo and Song, 2018). Information technologies has built
upon a global village which connects the nations globally on various different levels. Due
to technological advancements, the costs incurred in the process of transportation and
communication have declined by a huge number across various nations globally and
hence facilitate an easy providence of raw materials and other various necessary inputs
required at diverse places. The betterments in technologies and the breakthroughs
achieved help the business organizations worldwide to connect globally by advancing and
improving upon the economies of scale and the size of the industry which is require for
break even.
SECTION B
Task 1:Give an example of one digital infrastructure, define it,
list advantages and disadvantages.
An example of digital infrastructure is internet backbone.
Internet Backbone: It is the primary data routes with the help of which the continents,
nations, regions and areas are able to connect the networks for the purpose of forming the
internet. It includes submarine communications cables and the facilities which are utilised
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by the tier 1 networks for the process of connection in between them. It is a high capacity
of data route which assists to interlink the networks that are strategically connected. These
are generally hosted by the government authorities, institutions such as telecom
companies (Iorio and et.al., 2020).
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1. Advantages
 Connecting users
 Interconnectivity of networks.
2. Disadvantages
 Troubleshooting issues
 Installation costs
Task 2:Give an example of one digital infrastructure, define it,
list advantages and disadvantages.
An example of digital infrastructure is Mobile telecommunications.
Mobile telecommunications: It is the process of sending, transmitting and receiving data
and information from a distance with the purpose of communicating. A signal transmission
of this sort occurs with the help of some kind of mobile devices such as cellular phone,
computer or any other wired or even a wireless devices (Bhuyan and Pani, 2021). The
benefit of mobile communication takes place with its ability of executing point to point or
point to multipoint transmissions with the utilisation of digital or a digitalized analog signal.
3. Advantages
 Access to internet anywhere
 Document management and access to Email
4. Disadvantages
 Disruption in the workflow
 Difficulty in monitoring the calls
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References
Bhuyan, H.K. and Pani, S.K., 2021. Crime predictive model using big data analytics. Intelligent Data Analytics for
Terror Threat Prediction: Architectures, Methodologies, Techniques and Applications, pp.57-78.
Iorio, C., and et.al., 2020. Mining big data in tourism. Quality & Quantity, 54(5), pp.1655-1669.
Jiang, D., Huo, L. and Song, H., 2018. Rethinking behaviors and activities of base stations in mobile cellular networks
based on big data analysis. IEEE Transactions on Network Science and Engineering, 7(1), pp.80-90.
Kolomytseva, A., and et.al., 2018, November. Application of information systems aimed at big data use in the sphere of
state finance management: Concept scheme. In AIP Conference Proceedings (Vol. 2040, No. 1, p. 050018).
AIP Publishing LLC.
Kuftinova, N.G., and et.al., 2021. Hybrid smart systems for big data analysis. Russian Engineering Research, 41(6),
pp.536-538.
Niu, Y., and et.al., 2021. Organizational business intelligence and decision making using big data analytics. Information
Processing & Management, 58(6), p.102725.
Pan, L., 2019. A Big Data-Based Data Mining Tool for Physical Education and Technical and Tactical
Analysis. International Journal of Emerging Technologies in Learning, 14(22).
Wang, Y., and et.al., 2019, November. Function System and Application Scenario Design of Energy Big Data
Application Center. In 2019 IEEE 3rd Conference on Energy Internet and Energy System Integration
(EI2) (pp. 1788-1792). IEEE.
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