Ethical Concerns in Information Systems Strategy & Management

Running head: INFORMATION SYSTEMS STRATEGY & MANAGEMENT
INFORMATION SYSTEMS STRATEGY & MANAGEMENT
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INFORMATION SYSTEMS STRATEGY & MANAGEMENT
1
The case has extensively discussed about the process associated with car parking including
the steps of entry of seasonal and regular customers, followed with the payment procedure
categorized differently for both customer groups. The next phase involves the exit stage of
the cars from the booked spaces. The city council appoints a specific security institution for
the purpose of handling the day-to-day operational process of the seasonal and regular
customers. The management system unit is responsible for handling the spaces of car parks
that are not included in the daily operational plan of the Gold City Council Car parks. The
Gold City Council is focussed on the process of recording the faults on the complete
operational process. The operational process of car parking involves the system of generating
reports for understanding the alignment of actual and agreeable number of visits.
The management of information system may portray potential ethical concerns, which are as
follows:
 Ethical issue related for security visits: One of the major and only human element
associated with car parking operational system is tampering the data of actual
presence. The report in relation to the assessment of actual verses expected customer
inflow. The agreement of the City Council with the appointed Security Council states
the guidelines specifying the data of visits in the car park and with specific
requirement (Pearlson & Saunders 2015). The regular visits from office to the car-
parking unit can ensure the efficiency of the whole operating process (Marcus 2016).
The entry and exit of the security for specific car parking is monitored through a card,
the data of which can be falsified for the undue advantage of the security agencies.
The practice of harming the day-to-day operational system and affecting the
agreement with the City Council by tampering the attendance of the security guard
and influencing the system for the sole purpose of making profit will be considered
unethical. These practices will only benefit the associated security agencies by
harming the trust and reason of dependency of the city council. It will also be