Information Technology: Types of Business Software, Ethical and Social Issues, and Impact of ICT on Business Entities

Information
Technology

ABSTRACT
Information Technology is based on the use of computer systems or any kind of physical
devices that helps business to raise its productivity and efficiency level. It helps in developing
the networks of business to create, share and store the information. There are various types of
software that are beneficial for the company. Each software delivers their own benefits to the
business. Business faces many ethical and social issues that can harm the reputation and
goodwill of organisation. So, they need to do and adopt ethical and social practices. ICT helps
businesses to have smoother and faster flow of communication. Internet and intranet is a part of
this report. Also, with the right use of IT, a business manager can deal with several functions and
issues of company.

Table of Contents
ABSTRACT.....................................................................................................................................2
INTRODUCTION...........................................................................................................................4
TASK...............................................................................................................................................4
Different types of business software...........................................................................................4
Explain several types of ethical and social issues which are increasing in digital world...........7
Value of Information and Communication Technology. Also, explain the impact of Intranet
and Internet on business entities.................................................................................................8
The role of Information Technology.........................................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12
Books and Journals:..................................................................................................................12

INTRODUCTION
Information Technology (IT) relates with everything that organisations exploits computer
for. IT is developing computer networks for a business organisation, protecting information and
data, evolving and administrating databases, doing a range of other work to make sure the
efficiency as well as security of business information systems, assisting workers troubleshoot
issues with their mobile devices and computer. Demand for experts in this domain is high and
increasing and people come into this field have a range career options to select from. It uses
computer or any physical devices to generate, process, save, safeguard and exchange all kinds of
electronic or digital information (Barabash and et.al., 2020). Typically, information technology is
beneficial for business operations, as contradictory to technology exploited for individual or
entertainment purposes. The commercial exploitation of IT is based on telecommunications and
computer technology. Sainsbury Company is taken into consideration to make this report. It is
known as the second largest retail organisation in UK, with 16.0% share of the retail industry.
John Sainsbury was the founder of this organisation. The headquarter of this supermarket is
established in London, UK. It has world-wide business operations which is split into three main
divisions; Sainsbury Supermarkets, Sainsbury Argos and Bank. In the current report, different
kinds of business software will be explained. In digital world, business organisation faces several
ethical and social issues which is vital to understand. So, it will also outline those issues in
respect of businesses. Information and communication technology helps companies to be more
effective and efficient in responding to needs and requirements of customers. Along with this, it
will also identify the impact and influence of intranet and internet on organisations. Lastly, the
role of IT will be elaborated which support managers to manage business functions.
TASK
Different types of business software.
Business Software is also known as business application. This is defined as any type of
software or set of computer programs utilised by companies to do different business activities.
These business software are utilised to advance the productivity level, to measure productivity as
well as to perform business activities in an accurate manner (Chen and Yang, 2019). The key
purpose is to realise the certain goals through applied principles that the business software
assists. The business managers needs to identify what types of software will be most appropriate