Impact of Information Technology on Tourism Industry

Running head: INFORMATION TECHNOLOGY IMPACT ON BUSINESS
INFORMATION TECHNOLOGY IMPACT ON BUSINESS
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Executive Summary
Trip Advisor is known to be world largest travel platform which has helped more than 500
million tourists for making their trip on monthly basis. Various Travelers in the globe make use
of this platform for browsing the review of 700 million users. In addition, it provides around 8
million accommodations, airline, cruise and restaurants. For planning or on trip, travellers
make use of trip advisor for comparing low price hotels, cruise and flights. In addition, it
merely focuses on reserving tables at restaurant. The organization has reset a number of
accounts of user after compromising with some accounts. Some fraudster has have tried to
verify email and password combination from stolen data of other organization.

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Table of Contents
Introduction.............................................................................................................4
Discussion...............................................................................................................4
Need of Information Technology in Tourism Industry.............................................4
Role of Information Technology for Business survival...........................................5
Implementation plan of Information Technology in Tourism Industry....................6
Information Technology use in Tourism Industry...................................................6
Pros and Cons of Information Technology in Tourism Industry.............................7
Risk of Information Technology in Tourism Industry..............................................8
Method of monitoring and maintaining Information Technology............................9
Conclusion..............................................................................................................9
References............................................................................................................11

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Introduction
TripAdvisor is a well-known online research organization which focus on empowering
its user for planning and enjoying ideal trip. It is a platform of travel research which collects
review and opinion of members about destination and accommodation. It is inclusive of
specialty lodging and vacation restaurant with certain activities in various places of the world
(Nezakati et al. 2015). The ultimate goal of this organization is all about helping the people
around the globe to have a perfect trip. This particular organization has warned its user that
they can receive spam email from third parties due to data breach. The organization has
assured that their email addresses have been leaked but their password remain safe and
there is no leakage of credit card details.
In the coming section, the report highlights the need for information technology in
Tourism industry. The next part deals with use of IT in Tourism sector.
Discussion
Need of Information Technology in Tourism Industry
Development of technology is changing the tourism industry concerning fact that
organization can interact with various customers. Most of the travel organization are adopting
various technologies so that they can enhance the overall operational efficiency. This is
mainly done so that it can easily meet the customer expectation easily (Buhalis and
Amaranggana 2015). IoT can be easily used in hotel room for providing guest with certain
devices which connect everything from light, air conditioning and heaters. All these devices
can be controlled from a single place. Recognition technology like fingerprints can be used for