Information Technology: Impact on Business and Society
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This report discusses the impact of information technology on business and society, including the importance of software, ethical and social issues, computer networks, and ICT. It also explores the impact of internet and intranet on businesses.
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INTRODUCTIONTO INFORMATION TECHNOLOGY
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ABSTRACT: Now a days, information technology plays an significant role on in the build and grow the commerce, business sector for generate the maximum possible output. Information technology is a business sector that deals with computing, including hardware, software, telecommunication andgenerallyinvolvedinthetransmittalofinformationorsystemthatfacilitate communications. It is facilitate the better connections between people as well as business and allow the organisation to work more efficiently as well as increasing the productivity. The information technology is present in the tangible as well as intangible form which are assist the organisation for increasing the productivity and make money. This is also assist is the better and effective decision making which are helpful in the building the positive relationship with client.
Table of Content. ABSTRACT:....................................................................................................................................2 INTRODUCTION...........................................................................................................................1 LITERATURE REVIEW................................................................................................................1 ANALYSIS AND DISCUSSIONS................................................................................................2 Analysis of different types of software and which one is more important..................................2 Describing the ethical and social issues . Identifying the importance of them to run the venture ......................................................................................................................................................3 Identifying and discussing the impact of computer networks on business..................................4 Describing the Information and Communication Technology (ICT) which makes a business to respond customer needs in an efficient way .Discussing the impact of Internet and Intranet on businesses................................................................................................................................5 Discussing the role of IT which helps in managing business.....................................................7 CONCLUSION................................................................................................................................8 REFERENCES................................................................................................................................9
INTRODUCTION Information technology is refers to that encompasses all form of technology which us used to create, store, exchange as well as utilize information in its several forms including business data, conversation, still image, motion picture as well as multimedia presentation. This is associated with the computer science which are consider the complete study of structureas well as processing of several types of data. This is also consider the use of networking & other storage tool which are assist in the business operation for achievement of the objectives and goals of the organisation. It is helpful in the enhancing the the competitiveness of the economy of the nation. This report is based on the Marks and Spencer which is a British international retail organisation which is deals with the clothing, beauty and home products. The headquarter of the respective organisation is situated in Paddington, London, England. M&S was founded in 1984 by Michael Marks and Thomas Spencer in Leeds. This report is consider the several types of software whichare useful in the business. This is also consider the identification of the importance of the information technology and these are affect on the growth of the business (Wager, Lee and Glaser, 2021). LITERATURE REVIEW According to Sarosa & Zowaghi (2003), it is explains the uses of information technology by organisation for create, storage and processing of the data. These are assisting in the effective communication with colleagues in a proper manner. According to the Thong and Yap (1995), these are explains the information technology as a software of the computer which is associated with the provide support to operational management as well as strategies in the organisation. This is assist in he increasing the operations of the business as well as increase the growth and productivity of the organisation. As the review of Levy et. al., these are explains the coordination between the information strategies as well as system, functionality, friendliness of the system which are play significant role in the performance of the business. As per the view of Sharma & Bhagwat (2003), these are evaluate the information performance system which is affect on the efficiency of the information technology (CEO characteristics, organizational characteristics and information technology adoption in small businesses,1995). 1
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ANALYSIS AND DISCUSSIONS Analysis of different types of software and which one is more important Software is a set of computer program and associated with the documentation as well as data. This is allows the user to perform a well-defined functions or some specified task. This is a instruction of the written computer code that tells a computer how to behave or perform the specific task. Types of Software Application software:This is the most common type of the computer software which is defined as end-user program that assist individual to perform task for achieving the desired outcomes. This is includes internet browsers, a CRM tool like Hubspot, photo editing software, word processing application. In context to Marks and Spencer, these are used this type of application such as Microsoft word, HCM and many more for achievement of targets. Programming Software:These type of software are designed for computer or mobile devices, programming software is for commuter programmers as well as developers who are writing code. These are consider the language such as C++, Laravel, Python etc. which are translate them into computer or mobile language. Marks & Spencer is follow these type of software to translate the information into computer language(Alazab and et. al., 2021). Utility Software:These are assist the computer for effective as well as efficient working. This is also assist the operation system in managing, maintaining as well as organising which improve the working of the computer system. This is consider data backups, management of life, antivirus as well as management tool. Driver Software:This types of software operates as well as controls devices that are plugged into the computer. These drivers are make it possible for devices to perform their essential functions. This software help in he building the connection between different hardware components and communicate with the operating system. There are application software is play a significant role on the information technology. This is allows the computer to perform their task on the computer. The operating system is require the application software of the business. These are assist in the saving money as well as time also by the completion of the various task in the minimum time in effective manner. 2
These software are specific in nature which are designed to perform the specific task and assist theindividualforperformingthetask.Theapplicationsoftwareareusedbytheevery organisation which help in the achieving the desired outcomes. This software have the several advantages which assist in the evaluation of the better user experiences, better decision making and increase productivity in efficient manner. In relation to Marks and Spencer, these are use this software foe batter outcome and highlights the best areas of the organization(Kim and et. al., 2018). There are software and hardware are the two categories of the computer system. The software as well as hardware both are depends on the each other while performing the task. There are software can not work without the use of hardware. On the other hand, hardware is useless without any instruction of the software. There are software are not so expensive but the hardware could be very expensive. The hardware are includes the input device, output devices, storage devices and internal components and without these components the software cannot work. The software are can not be physically touched but still can be used with the help of hardware. Thus, these are totally depend on the hardware. Hence, there is evaluated that both categories are interlinked with each other and there is no use of the software without any hardware(Aphiwongsophon and Chongstitvatana, 2018). Describing the ethical and social issues . Identifying the importance of them to run the venture This study is explains that the era of digitalization is cause the major affect and create pressure on the values of the people. The information technology creates a major impact on the society. There are some ethical and social issues are present which are mentioned as: Ethical issues: Personal Information:This is the important aspect of ethical issue in information technology. It facilitates the user having their own hardware, operating system and software tool to access the servers that are connected to each others to user by network. It is a major challenge for information technology society as well as the organization to maintain the privacy as well as integrity of data (Shabani and Shahnazi, 2019). Harmful actions:Harmful actions in the computer ethics is explained as the negative consequencestotheinformationtechnologysuchaslossofinformation,lossof ownership, loss of property, undesirable substantial impacts and destruction of property. 3
Misinformation and deep fakes:This is also a challenge for the information technology system which may lead in major losses due to miscommunication or not getting the suitable information to achieve wider support base. There are misuse of information is very high (Barrett, 2018). Social issues: Communication Breakdown:There are communication is a essential thing in the business and the breakdown in the communication is a major challenge and ethical issue in information. There are several people are engage with their laptops, mobile phones and tablets which are resulting in the not proper communication that create a breakdown in the communication. In relation to Marks and Spencer, there are miscommunication create a challenge between employees. Identity Theft:It is occur when someone uses personally identifying information to commit fraud or other crimes. This is an social issue because the information can be misuse and hacked by other which a challenge for the organisation. In context to Marks and Spencer, there are provides some security policies as well as strategies to protect the information (Taherdoost, 2018). Cyber Bulling:The cyber bulling is an intentional activity that are carried out by a individual or group, using electronic forms of contact, repeatedly and over time against a victim who cannot easily defend. This cause the major impact on the reputation of the organisation. Identifying and discussing the impact of computer networks on business In relation to Marks and Spencer, it is a multinational organisation which enlarge their operation and services geographical boundaries, receiving as well as sending information quickly. The networking of computer is a set of computer which are used for sharing the information which are provided by the network nodes. In this process there are more than two computers are connected together which are used for sharing information and resources. The nodes is considers hardware, personal computer and servers which supports several applications. In context to Marks and Spencer, these are uses some network which are mentioned as: Local Area Network (LAN):This is a collection of the devices which are connected together in one physical location and the range of this network is minimum such as building, 4
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office. Marks and Spencer are use this type of networking which is very helpful for the organization. The range of this network is very limited an it means approx 1 km radius (Okundaye, Fan and Dwyer, 2019). A simple simpleoffice isuse the localarea network for accessthe internetfor information. In respect to Marks and Spencer, these are use this type of network which create a major impact on the organisation. These are help in the building a links building computer which makes organisation very effective as well as productive. This is also assist in the increasing the communication between different sides or different countries. Wide Area Network (WAN):The wide area network is a telecommunication network that extends over a large geographic area and it cover the wide range of locations. With the use of this network, there are several devices are connected together from different location in the nation. This is assist in the communicate with other and in the collection of the data. In relation to Mark and Spencer, this is help the organisation in building a positive connection with the worker and customers widely (Fernandes, 2018). The computer network is a major aspect for the business organization which assisting to the organisation for achieving the objectives and goals. The wide area network is help in the building a relation with international customers, staff and other person in effective manner. There are both wide area and local area networks are plays a significant role in the growth of the business. The local area network is assisting in the saving money because there are several devices are connected together which are share information. In context to Mark and Spencer, these are use wide area network over local areanetwork becausethe organizationis a multinational organisation which are need to connected with the workers and customers at global level. There are both networks are essential for the organisation. Describing the Information and Communication Technology (ICT) which makes a business to respond customer needs in an efficient way .Discussing the impact of Internet and Intranet onbusinesses. Information and communication technology is refers as diverse set of technological tools as well as resources used to transmit, create, store, exchange and share information. These are used to manage information and knowledge, including information handling tool which is used for the information. These are consider telephony, recording, internet and computers and it a 5
broad and important concept. This is also a procedure for conversion with the individual with the use of technology(Ivanov, Seyitoğlu and Markova, 2020). Informationandcommunicationtechnologyisincreasingtheeffectivenessofthe business which are essential for the needs of the customers. This is consider several activities that includes research and development, design and manufacturing. This is also assisting in the increasing the profit and growth of the company. This is also includes the several financial and economical technology which ate play significant role in the growth of the business. This is also considersdigitaltechnologieswhich areessentialfor the buildingaconnectionbetween customers and workers(Eneizan and et. al., 2020). Impact of internet and intranet on the business Internetis a global network of the several computers and other electronic devices. The internet is assist in the possible to access almost any information and communicate with anyone else in the world. Internet is help in the building a connection with the computer which is also called going online. Marks and Spencer is also use internet to promote their product and services and sale their products (Ranisch and et. al., 2021). This is play a significant role in the conducting business with the help of internet. These are very useful in the production, advertising, manufacturing, sale and purchasing these all are done with the use of the internet easily. Internet is also consider the innovation of the technologies which is use by the organization for their business operations. The internet is a best mannertoimplementtheseveralchangesintheorganisation.Thisisgivetheupdated information about the product and services to the customer for this reason internet become a major part of the every business. The respective organisation is use this for promoting, advertising and selling their products. These are promote their services and product with the use of websites and social media, blogs and emails. These are assisting in the attract more clients towards their product and it is resulting in the increasing their sales (Mahdum, Hadriana and Safriyanti, 2019). Intranetis a private network contained within an enterprises that is used to securely share organisation information and computing resources among the workers. This is used by the workers for the getting the information and communicate with other in the organisation and help in the management. Intranet is assist in the encourage the employees to communicate within an organisation and workers easily access important information, application and links as well as 6
database of the organisation record. There are helpful in the increasing productivity and growth by its business operation process. This is also assisting in save time with the use of its navigation. In this system the employees are directly wired to the system can log on and remote workers can gain access from organisation. These are also assisting in the improving the content management system (Singh and et. al., 2019). Discussing the role of IT which helps in managing business. Information technology is assist in the evaluation of the particular information and also assist in the making the strategies of the business with the use of information. The information technology is use in the software and computers to run the business operations. Information technology is play an important part in the growth if the organisation because it organise and monitor everything. There are several roles of the information technology which are assist the managers to manage the business(Panteli, Yalabik and Rapti, 2018). These are mentioned as: Decision making process:The role of information technology in management decision- making is seen in tool such as ERP software and decision support system that assist the manager to see organisation performance data in real time so that they can make more informed decisions. The online platform which make sure for accuracy of the data. The market research can be done in various manner such as survey as well as other social media which are assist in the taking the effective decision according to the market condition. Organisational Communication:The success of the organisation is totally depends on the understanding the needs, behaviour and satisfaction scale of the customers. The effective and quick communication is the best way with the dealing with the customers problem and demand. The information technology is allow the business to communicate with several customers in real time on a global scale. The communication process is very effective in the growth of the organisation. Security of Data and information:It is the essential goal of safeguarding is to protect data from compromise. The information department will ensure data safeguarding to protect against destruction, alteration and unauthorised disclosure of the organisation personal data. The information technology is also ensure abiding by data-protection laws through safeguarding important information from corruption (Holeman and Kane, 2020). 7
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CONCLUSION From the above discussion, it has been concluded that the information technology is play a significant role in the conducting business. Information technology is considers by the every type of the organization such as large, medium and small business. This is considers an explanation of the hardware and software which is state that the software is totally depends on hardware and both are interdependent in the each other. This is also includes the an explanation of the information technology and there are several ethical and social issues are present which are affect in the business. This is also includes several types of network such as local area network and wide area network. These network are responsible for sharing the information and build a connection with others. This is also consider the information and communication technology which assist in the create the most rapidly growing industry sectors. These are also assist in the improving the efficiency and affectivity of the organisation. 8
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Wager, K.A., Lee, F.W. and Glaser, J.P., 2021.Health care information systems: a practical approach for health care management. John Wiley & Sons. Online: CEO characteristics, organizational characteristics and information technology adoption in smallbusinesses,1995[Online]Availablethrough <https://ideas.repec.org/a/eee/jomega/v23y1995i4p429-442.html> 10