Information Technology in Business Operations

This report discusses the importance of information technology in business operations, various types of application software, social and ethical issues, different types of networking technologies, impact of artificial intelligence, and stages of software development life cycle.

Introduction to
information Technology

Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................2
Various types of application software that could be used by businesses...............................2
Importance of social and ethical to run businesses................................................................3
Differentiate between different types of networking technologies........................................4
Impact of Artificial Intelligence in enhancing the business operation...................................5
Various stages of software development life cycle................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Information technology is considered as the utilize of any network cargo space computers
and any other physical strategy procedures for the purpose of creating storing securing and
exchanging all the forms of electronic data. It plays an important role in the context of business
functions as different to technology use for private or pursuit purpose. In simple words it can be
said that information technology is the application of telecommunications equipment and
computers for the purpose of storing transmitting manipulating the data in the context of business
or any other Enterprise. HSBC Holdings plc is the chosen organisation for this report which is a
British multinational investment bank along with financial services holdings company having
headquarter in London, England, United Kingdom. It is found as the second largest bank in
Europe with the total assets of almost US$2.984 trillion. This report deal with several types of
application software which could be used by the businesses along with the ethical and social
issues which arise in the digital world. In addition to this it also cover the difference between
various types of networking technology is Impact of artificial intelligence on business operations
and various stages of software development life cycle.
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MAIN BODY
Various types of application software that could be used by businesses
It has been founded as well of company is automatic their processes by the use of different
types of business application software for the purpose of enhancing functional efficiency and
gaining the actionable perception into front and back office functions. There are several benefits
of business application software which include quality and consistency, time savings, Metric
availability, optimized operational efficiency, minimize turnaround time, and reduce labor cost
and many more. Below mentioned are different types of application software that could be used
by HSBC Holdings PLC: Human Resource Information System (HRIS): HSBC Holdings is a multinational
company which state that their employees are spread over the entire world. Handset is
difficult to analyze administrative processes and costing of business. Adopting the
software of human resources result in streamlining a number of critical task such as
recruitment employee on boarding Record Keeping training payroll and many more.
Majorly, HRIS is responsible for Digital documentation. Inventory Control System: In the context of HSBC Holdings, it monitors stock levels,
updates, turnover rates, and automates cycle counts. Inventory systems combine with
replacement answer leads to self-loading rearrange points and point-of-sale (POS)
systems for the purpose of showing real-time measure on all unit. The application of this
software removes the requirement of allocating workforce to hand-operated calculate,
evidence, and question banal across many locations, save time and money. Inventory
control system also care users instantly when it catches an fault or inconsistency so that
store administration can correct the circumstances on time. Communication Software: For the purpose of adequately exchanging data, HSBC
Holdings is required to make sure that communication all over all departments and
locations is smooth. It include Microsoft Office and web-based email which are normally
used for the purpose of improving shared information both internally as well as
externally. But, HSBC Holdings also have option to use a cloud-based system measuring
system in order to connecting all the alive software. This creates a central database which
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allows demonstrated users to contact rumour at any time and job effortlessly with other
departments.
 Accounting System: It assist the financial advisors in examining the execution of
business organisation by following the real-time charge, income, and the base row. With
up to date information, accountants can certify books enclose applicable data, and the
company leftovers profitable. This system includes several software as such
bookkeeping, payroll, tax software and many more.
Importance of social and ethical to run businesses
HSBC Holdings is constantly increasingly boosting up their centre of attention on social
responsibility, whether its champion rights of women, shielding the surroundings, or adopting to
wiping out scarcity, on limited, countrywide, or worldwide stages. From an optics viewpoint,
socially accountable project of business organisation more eye-catching similes to equally
consumers as well as the shareholders comparable, which implies positively affect to their
bottom lines.
Implementation of socially responsible policies are consider as the policies of long way
towards the alluring and hold on to customers, which are important for long term success of
HSBC Holdings. In addition to this, many persons will happily reimburse a finest for goods,
meaningful that part of the profits will be channel on the way to social causes near and dear to
them.
The organization of moral and ethical values that attendant the standards, conducts, and
resolution of a business organization and the sole within that organization is called as business
ethics. few ethical needs for businesses are systematize into law; environmental rules, the
lowest amount of pay, and restrictions beside insider trade and conspiracy are a number of
examples of the government locale forth minimum values for business ethics. What measure up
as business ethics in history has distorted more than time period and the respective areas of
ethics are significant to every business.
The management team put the character for how the complete organisation perform their
day to day activities. When the existing management beliefs are based on ethical activities and
performance, leaders within the HSBC Holdings plc can express employees by example and
suggest them in building judgment that are not only valuable to them as individuals, but also to
the organization as a whole. Constructing on a basis of ethical actions helps in creating the
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positive effects for a company which stay for long run, together with the capability to draw and
keep extremely brilliant persons, and constructing and keep going with a positive status within
the area. Performing the business operations in an ethical mode help the organisation in creating
a strong and effective bong or relation among the individuals on the management team along
with the constancy at the work place.
Differentiate between different types of networking technologies
Basis LAN MAN WAN
Meaning It refers to connecting
the computers in a
small range of area.
It connects the big area
such as cities or town.
It include huge locality
and also the nations
jointly. For instance,
internet.
Ownership Its ownership is in the
hand of private
individuals.
The owner of MANs
either can be public or
private individuals.
It is owned by both
private and public.
Speed It has comparatively
advanced velocity
because of less area
coverage.
It has average speed
because of courage of
range of 100km.
It cover almost 100000
km, which result in the
less or low speed.
Used for Generally, it has been
used in schools and
colleges.
It is exploited in towns
and city.
It is used in nations or
continents.
Allows It allows individual set
of the instrumentation
to perform the process
of communication.
It primarily allows
several computers to
act coinciding.
It allow large units of
computers to passing
the information at
same time.
Fault tolerance It has more break
allowance.
It has a lesser amount
of blunder endurance
It has fewer error
lenience as compare to
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than LAN. than other two.
Impact of Artificial Intelligence in enhancing the business operation
Social media is consider as the mobile and web based technology which is being used for
converting the communication into several interactional script. It take place among the
companies, communities and the individual (Jimenez-Jimenez and et. al., 2019). Social media
can be compared with a canvas which has a wide and vast concept, through which the
organisations can gain advantage but a strong strategic planning is required for the same. Some
of major benefits related with the utilization of social media in the dealing organisation are given
below: Acquisition of traffic: It has been found that many of companies are not aware about the
usage of website which can be used for the purpose of expanding the reach of
organisation by the use of internet from ground level. Social media raise the occurrence
which allow the customers to write comments and reviews which result in the increase in
traffic on their website and make visible that comments to the general public and attract
the users towards the page of organisation which also provide the knowledge to the
customers regarding the product or services of the organisation. HSBC Holdings plc can
use the social media for the purpose of increasing traffic on their sites so that they can
identify the needs and demands of customers and develop their services as per the needs
of customers which also leads to the improvement of goodwill. Marketing research: Social media is found as an effective medium in order to making
connection with people. Hence, it can also be consider as the efficient tool of performing
the task of marketing research. By the use of social media, the businesses management
can know about the feedbacks and reviews of customers regarding their services. Along
with this, the organisation can also know about the offerings of their competitors so that
they can make and develop the strategies accordingly. In the context of HSBC Holdings
plc, they can develop effective strategies by knowing about the strengths and weakness if
their competitors. Connect with Customers: Social media is also found as the platform which develop the
connection of brands with their customers. From a research it has been analysed that the
business organisations who are more active on social media platforms allows the
customers to ask the questions and give suggestions to the organisations related to the
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improvement of products and services which help the organisation in enhancing the brand
image of organisation. HSBC Holdings plc can use social media for the purpose of
identifying the opinions along with needs and requirements of customers regarding their
services.
 Cost effective: It is very easy to create the profile on social media as it is totally free
and no any specific efforts are required. Continuous presence of organisation on social media
result in the numerous benefits to the organisation. It is found as the zero investment medium
for HSBC holdings plc through which they can promote their services which result in getting
the high return and higher revenue (Hendon and et. al., 2017).
Various stages of software development life cycle
The software development life cycle is defined as the procedure which is being used by the
software industry for the purpose of developing, designing and testing the higher quality
software. Every organisation want to develop such software which fulfil the requirements of
customers within the time and cost estimates. The software development life cycle involve 7
stages which are as follow: Planning: The first step in the software development life cycle is planning. The
organisation have to make plan regarding the development of software within the respect
of people and finance. The main purpose of doing planning is to prepare project plan,
cost estimation and the requirement of procurement. Possibility or necessity analysis: It include the step of making sure regarding the
expectations of assignment which is required by the end user. Assembling the needs
means to talking with the several stakeholders and look for the relevant data. At this
stage, the project team members talk with the relevant stakeholders for the purpose of
analysing their requirements. Design and prototyping: At this stage of software development cycle, the developer or
designer develop model which present the characteristics or map which provide solution
to the organisation. It is necessary for developer to present the model for collecting early
feedback and informations regarding the various technical decisions.
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 Software development: The process of conversion of requirements of project to the
working code take place under this stage (Brooks 2017). It is consider as the first stage of
development of software where the project manager wants to fit the product as per the
concluding product. Testing of software: At this level, the tester keep the code by the pace under which the
tester check the value and features of code whether it is meeting the requirement stated
plan. functioning and incorporation: This part put the code at the position where the
individuals can use and check its effectiveness. In simple words, it can be said as the
deploy of code on the web server. If the projects are large, it may include integration by
numerous different system. The operation team of project focus on the positioning of
software.
 Operations and maintenance: At the end, after implementation of software, the
developer look for any fault and defects. In the case, they found any fault, they are
required to prepare a huge report and at the stage of upholding, it is necessary for
considering all the opportunities when the development cycle starts again. To figure out
as to whether this phase is working well, it is that the developers are able to identify the
problem quickly and resolve it.
CONCLUSION
It has been concluded, from the above reeport that the the information technology is an
important part for every business organisation as it make the business operations easier and
implies the result in the cost and time effective manner. Information Technology include several
of software which are necessary for the organisation to introduced that software at their
workplace so that they can perform the business operations in an effective and efficient manner.
Along with this it is also analysed that there are several types of networking technology is which
are being used by the businesses according to their requirement. A little bit defence has been also
found between all those networking Technologies which is discussed above. Artificial
intelligence is covering a important aspect nowadays in the business. Hence it is necessary to
find out the impact of artificial intelligence on the business operations. In addition to this, it has
been analysed tattoo there is a life cycle which include several stages of software development.
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Abomination report is also showing the several stages of which include in the software
development life cycle.
REFERENCES
Books and journal
Astuti, E. and Rahayu, S.M., 2018. The influence of information technology strategy and
management support to the internal business process, competitive advantage, financial
and non-financial performance of the company. International Journal of Web
Information Systems.
Berry, C.T. and Berry, R.L., 2018. An initial assessment of small business risk management
approaches for cyber security threats. International Journal of Business Continuity and
Risk Management, 8(1), pp.1-10.
Howell, R., van Beers, C. and Doorn, N., 2018. Value capture and value creation: The role of
information technology in business models for frugal innovations in
Africa. Technological Forecasting and Social Change, 131, pp.227-239.
Jabbour, C.J.C., de Sousa Jabbour, A.B.L., Sarkis, J. and Godinho Filho, M., 2019. Unlocking
the circular economy through new business models based on large-scale data: an
integrative framework and research agenda. Technological Forecasting and Social
Change, 144, pp.546-552.
Levi-Bliech, M., Naveh, G., Pliskin, N. and Fink, L., 2018. Mobile technology and business
process performance: The mediating role of collaborative supply–chain
capabilities. Information Systems Management, 35(4), pp.308-329.
Lin, W.T., Chen, Y.H. and Hung, T., 2019. A partial adjustment valuation approach with
stochastic and dynamic speeds of partial adjustment to measuring and evaluating the
business value of information technology. European Journal of Operational
Research, 272(2), pp.766-779.
Malik, A., Pereira, V. and Budhwar, P., 2021. HRM in the global information technology (IT)
industry: Towards multivergent configurations in strategic business partnerships. Human
Resource Management Review, 31(3), p.100743.
Sirisomboonsuk, P., Gu, V.C., Cao, R.Q. and Burns, J.R., 2018. Relationships between project
governance and information technology governance and their impact on project
performance. International journal of project management, 36(2), pp.287-300.
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