Information Technology Management Analysis

Running head: INFORMATION TECHNOLOGY MANAGEMENT
Information Technology Management
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Topic: Virtual Reality in the Hospital Industry
Abstract
The technologies of Virtual Reality (VR) has changed the way people viewed the technological
devices and their interaction with the world. The technologies have affected almost all the
industries, and one industry that has contributed the most in using the technologies of VR is the
medical industry. Medical education and healthcare centre uses the advanced technologies of VR
the most and has able to improve their treatment processes and education process. The VR
technologies have enabled 3D immersive display and have helped to understand human anatomy
the most which have never been before. The applications used for medical treatment are
improving the most and affects the medical care from learning anatomy to surgical technique.
VR also helps to manage the patient’s pain before and after the surgeries and helps in the
diagnosis process as well as in therapeutic approaches and psychological approaches. The virtual
reality in medical industry generates a 3D virtual world that enables easy interaction with the
devices and a virtual reality that is not possible with any other technologies. This report will state
the different approaches that Virtual reality presents to the medical industries and how VR has
emerged in the medical industry. There are different prospects of the medical industry which
uses the technologies of VR, and those are mentioned in this report. This report also shows
limitations that VR has on medical industries and the way VR can be used future to improve the
services and education system in the medical industry.

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Table of Contents
Topic................................................................................................................................................1
Introduction......................................................................................................................................2
Discussion........................................................................................................................................3
a. Concept of Virtual Reality.......................................................................................................3
b. Virtual Reality considered as medical tool..............................................................................4
c. Virtual Reality results in healthcare sector..............................................................................5
d. Prospects of virtual Reality in different sectors.......................................................................6
Healthcare providers................................................................................................................6
Life science..............................................................................................................................7
Health plans.............................................................................................................................8
e. Revolution of healthcare industry with virtual reality.............................................................9
f. Limitation of Virtual Reality in medical field........................................................................11
Conclusion.....................................................................................................................................12
References......................................................................................................................................15

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Introduction
In the last ten years, there has been remarkable growth in the healthcare sectors in most
of the societies, including advance in Medicine and an increased number of resources. The
systems in healthcare generate a wide amount of knowledge as well as information, unlike 30
years ago, and this presents a challenge for the health care professionals to work with such
information brokerage. This challenge is overcome using advanced technological tools that aid
the training and education of healthcare professionals. One such tool that is used in medical
sectors is virtual Reality (VR). The tools in VR provides the medical professionals rich, and
interactive visuals that help in better learning and doing (Dávideková et al., 2017). Health care is
the biggest adopters of tools of virtual Reality which are used in education and training, surgery
simulation, therapy sessions, phobia treatment and also provides robotic surgery to the medical
professionals. The professionals in healthcare can learn new skills and also can refresh their
existing skills using the tools of virtual reality. The new capabilities are learnt without causing
any issues to the patients.
From 2012, use of VR had incredible explosion for interest in the medical field. The
technology of VR has reached to an advanced point which has allowed VR experience of high
quality with reasonable price and is widely available to the customers (Lessick & Kraft, 2017).
VR is used in medical ground to manage chronic diseases and can also calm the patients from
painful surgeries. This particular technology is also helping children as well as adults having
ASD (Autism spectrum disorder). The technology of VR is used as a tool for increasing empathy
among medical students and medical professionals (Singh, 2018). VR technology is also used in
training sessions of medical professionals and is also used for teaching medical students. VR can
also mitigate the shortage of professionals in medical treatment.

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The technology of VR provides innovative ways to take care of the patients and improve
medical procedures and improves the training process (Pillai & Mathew, 2019). This report
details the importance of Virtual Reality in the healthcare industries. The different section in this
report states the different aspect of VR in medical and also states the future of VR in the medical
field. There are also some limitations of VR in the medical field, which are discussed in this
report stating a possible solution for the limitations.
Discussion
a. Concept of Virtual Reality
VR is defined as the three dimensional computer-generated systems that enable to
interact with computer devices. The systems of VR are mainly configured for displaying the
world that is computer-generated or includes a virtual environment (Cacho-Elizondo et al.,
2017). The virtual environment is created by changing the images continuously in a certain
orientation and because of the user. VR mainly uses video as well as audio to include the user in
the experience of an artificial environment that is shown in 3D and has 360 degrees of vision.
VR creates a digital environment that exchanges the real-world environment.
Virtual Reality includes the usage of computer technology for creating a particular
simulated environment. Computer technology is mainly used for creating the simulated
environment, and VR helps to user to get inside the virtual, unlike traditional user interfaces
(Akre et al., 2018). Virtual Reality immerses the user and enables the user to interact with the
virtual environment with 3D views. The computer system using Virtual Reality takes the user to
some other world which helps them to get into a different world which the users cannot mage
using the traditional technologies.

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The technologies of virtual Reality are used in different advanced fields that include
medicine, education, training, entertainment, engineering and many other industries (Chavez,
2019). Almost all the fields use the advantages of virtual Reality and have used those advanced
technologies to have profit in the organization. VR includes a world that includes full of
technologies. VR is mostly displayed on the head-mounted display, and it is done with input
tracking. The display of VR is split between the eyes of the user that creates a stereoscopic effect
in 3D along with stereo sound effect. This also includes the technology and an input tracking of
the technology. This creates an unbelievable experience to the users and allows them to explore
all virtual world that is being generated by the computer systems.
b. Virtual Reality considered as a medical tool
VR has been widely accepted with the medical community as the researchers, and the
medical clinicians are aware of the benefits that they can get from VR (Vayena et al., 2018).
United States has put in dollars to investigate about VR technologies and the advantages that it
can provide in different sectors of life. In the research conducted by the US, the most
advantageous sector from the technologies of VR is the military sector and the medical sectors.
Both the industry considered VR as the promising tool to provide training and in physical as well
as psychosocial rehabilitation. The recent advancement in virtual Reality has improved the speed
of the computer processor and also has improved the graphics. With that, even the desktop
computer can create those realistic environments.
The applications of VR used in health care were used in surgical procedures previously.
But with the advancement in the technology, it is now being used as medical therapy, database
virtualization, enhancement of skills, medical education as well as training, and preventive
medicines. The technologies of VR is also highly effective as a psychotherapeutic tool in

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psychological treatment (Hamacher et al., 2016). VR is also used on patients to distract them
from a painful process of surgeries or to reduce pain after surgeries. The application of VR is
wide in the medical industry. It is also used to provide graded exposure for anxiety disorders that
includes posttraumatic stress disorder. Technologies and applications of VR can provide a
mixture of distraction as well as experimental therapies which helps the patients to learn about
the techniques in a structured way in and safe environment. The technology has been changing
and advancing rapidly, and it is decreasing the cost has made the technology of VR more popular
in all the sectors. VR can be run on laptops, on personal computers and desktops also have a low-
cost budget. The digitized images are used in the virtual world, which makes it possible for
replicating the actual places.
c. Virtual Reality results in the healthcare sector
When an operator needs the training to perform the tasks that involve risks for human
beings or include economic costs, then the simulators are considered as the best option. The
medical industry is another relevant area that used the advantage of simulators that can minimize
risks in the medical sector. The medical staffs are to be trained so that they can perform their
tasks perfectly using the simulators. Surgical simulation is used for surgeries in medical sectors
(Joda et al., 2019). The simulators provide new possibilities in the learning of a surgeon,
providing training and assessment. VR is considered as a protagonist in the healthcare sectors
because it provides new ways to solve the problems and provides new alternatives to bring new
solution and improves the safety of the patients. VR has introduced many surgical applications,
and the applications are becoming more powerful, including realistic and useful technologies that
are in progress.

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During the instruction and the residency of training of surgeons, they get to learn the
basic processes and techniques having simple equipment for training and other training are made
from the books and the videos the describes the surgical processes and techniques carried out at
the time of operation. These trainings are done in specialized courses or operating rooms
watching as well as participating in real operations (Horvath, 2019). VR also provides an
alternative to alleviate the deficiencies in the training process given to the surgeons. This is
mainly done with a 3D simulation that is interactive. The surgeons can handle, cut and treat the
area using the interface and correct the models having simulated organs as well as tissues. The
interaction is mainly done using virtual anatomy and this cause no risk to the patient providing
less stress to the patients. VR eliminates the repetition of the exercises as well as train the skills
that are needed to handle the situations. VR helps to generate arbitrary anatomies along with
pathologies and helps the surgeons to deal with the atypical pathologies.
d. Prospects of virtual Reality in different sectors
Healthcare providers
The use of VR has focused on a number of different discrete areas. The technologies of
VR increases the speed of education or the treatment plans for the patients. The patients can use
the technology of VR for having therapies and doing relaxation exercises. Some of the examples
where VR technologies are used are opioid addiction therapy, phobia therapy, cancer therapy,
pain management, limb treatment and many more (Sánchez Torres et al., 2019). They can also be
used in posttraumatic stress disorder. The tools of digital Reality maintain mental activity with
participation in different situations which limits physical mobility. Some VR therapies have also
been discovered which help Alzheimer patients to improve their memories. In clinics, VR
usually helps the physicians and the service providers to take care of the patients. Surgeons in

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clinics can use the heads-up display for providing data overlay on the body of the patient during
the surgery. This helps to visualize the whole process for pre-surgical planning.
Combing VR with medical imaging, the technology is helping the clinicians to project the
medical images that include CT scans, onto the patient and in alignment with the patient body. In
an education setting, VR technologies for anatomy training and extend their practice session with
smartphone enhance VR (Sidani et al., 2019). The devices of VR are common with the parallel
trend in the telehealth and the home-based care. Instated of showing the condition of a skin rash
of patients with 2d video, 3D video or digital Reality is used for showing the conditions. The
expert can view a better view of the condition of the patient and the overall experience of the
patient and the skin professional improves. VR technology enhances quality as well as
thoroughness in the medical ground for doing a routine checkup and adding details and urgency
of communicating faster with acute needs. VR enhances to collect the data related to human
health every day and helps to monitor them and keep a person healthy.
Life science
Many treatment plans include therapies and include exercises, and for that, the patient
needs to undertake the guidance of a medical professional. With the use of VR tools, the
therapies can be done as home sessions instated of doing those therapies in remote clinics. VR
also has introduced live connections with the instructor or the medical professional to undertake
therapy. Gamification can turn the routines of the patients in self-directed, along with the coach,
enabled exercise to complete their therapies (Rath et al. 2019). VR technologies provide the life
science new opportunities every day so that they can support the patients and provides better
service to them. It can help in better management of most rare diseases or chronic diseases which
might include people with diabetes. With the use of these technologies, the companies of life

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science can arm the patients and their families by providing them with educational materials so
that they become capable of managing their state of disease. When VR is combined with
Artificial Intelligence (AI), this technology contributes to the clinical trial of data collection to
enhance the ability to monitor the patients remotely.
Some of the organization of life science are adopting VR for doing designs and
completing their delivery needs. For example, the T-cell therapy in life science organization
needs tailored approaches to manufacture a swell as distributing logistics having fragile end
products. VR technology helps them in deep training across the selling process, manufacturing as
well as distributing process (Griffin et al., 2017). Companies are accessing VR technologies to
support SOPs (Standard operating procedures). The organization of life sciences includes
hundreds of SOPs, and this technology improves the training as well as drive compliance in the
life science organizations. The technology of VR provides new opportunities for driving the
efficiencies of the business process in the commercial as well as in core operations.
Health plans
The health insurers have invested their services from cure to prevention and includes
wellness as well as preventive health features for the health plans that are widely adopted.
Encouraging people to live a better life and healthy life is considered as a part of the challenge
that helps the health insurers to visualize how small changes add large difference and how a
healthy diet as well as maintaining a regular exercise can help people to stay fit in the long term
(Slater et al. 2019). VR technology helps to show the 3D rendition of a person that mainly shows
the progress of the positive changes that happened because of exercise routine as well as
improved diet within six months. The technology of VR can capture the daily routine, and the

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changes in humans and the users can manipulate those data to show the weight loss and other
changes in the body.
It can more be explained with an example. If an AR game helps a user to get up early and
wander in that environment to search for mythical creatures that can work the other way
similarly. VR technology can motivate people to get up early and do exercise and complete their
sessions of physical therapies. Motivating people for undertaking all these activities suing
gamification as well as instructing them about how to complete the exercises can help the
patients to stay healthy and safe in the long term of their life (Fiadotau et al., 2019). VR
technologies also can work as post-operation regimes that can help to lower the readmission rate
or any other complications after some procedure being taken.
e. Revolution of the healthcare industry with virtual Reality
From developing techniques of life-saving on training the doctors for future medical
works, the technology of VR has been included with the development of different applications
for the health as well as healthcare from clinics to consumers. VR is used for training and
supporting the healthcare professionals, and this section describes such trainings of professionals
that helps them to change lives and help the patients to heal themselves.
1. Medical Training: VR helps the medical professional to enter in the body of patients to
access their body and to view the areas that are affected. Without VR, this could not have
possible. The medical students are taking degrees to learn on cadavers. Still, with VR, every
minute detail of the body parts can be view in 360 degrees of CGI reconstruction and helps to
create training scenarios that replicate the surgical procedures in real life. One of the pioneering
company offering students high-quality training for surgeries is Medical Realities.

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2. Patient Treatment: Patient treatment includes four aspects, patient education, robotic
surgery, psychological therapy, and physical therapy.
Patient education: To view the inside of the human body with VR is also done for the
patients (Corvino et al., 2018). VR allows the patients to look at their surgeries which are done
virtually by stepping inside the patient having a 360-degree view. This has resulted in an
enhanced understanding of the process of treatment and provides high patient satisfaction.
Robotic surgery: This surgery helps in recent innovation where surgery is done by a robot
as for example, a robotic arm that is controlled by the human surgeons. This results in lesser
risks of complications post-surgery and during the surgery and recovers faster.
Psychological therapy: The technology of VR can transfer a person to somewhere else for
creating simulations for the scenarios. The therapist does not need to visit the house of the client
daily, nor the client needs to visit the clinics of therapist daily to take sessions. VR helps to do
live sessions which can be used complete the therapy sitting back at home.
Pain therapy: The healing capabilities of VR helps to heal the pain of patients. VR in
physical therapy helps to recover faster and can reduce the pains among the patients (Dal Mas et
al., 2019). The technologies of VR helps patients to perform daily exercises in a virtual
environment that makes the activities more enjoyable and keeps focus on patients and keeps their
spirit up.
3. Medical Marketing: The most popular application of VR in medical marketing. The
technology of VR helps to advertise the new arrival of products in the medical fields. The
technologies of VR helps to market any new products in medical service and helps the patients to
buy them from the manufacturers.

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3. Disease awareness: Awareness should be reached to the patients suffering different
kinds of diseases. VR technologies help the research and development centres to spread
awareness among the people so that they get to know about the acute disease and do not get
afraid of the disease. The awareness helps to spread the precautions that are to take to prevent the
disease from spreading.
f. Limitation of Virtual Reality in the medical field
Like other technologies, VR also has drawbacks along with all the benefits that it
provides in the healthcare industry. VR helps to open new avenues as well as the potential for a
business model, but there are also some loopholes in this technology (Vogenberg & Santilli,
2018). There are many organization or corporations that lags behind the digital skills that will be
needed to execute the technologies of VR and cannot use those technologies. The hardware that
is used in virtual Reality includes fragmentation risks that result in risks in operational platforms
of the systems. There are also technical issues or technical barriers while using the technologies
of VR in the medical ground.
The processing power of that is needed to support the sophistication of VR might cause
cost pressure for the health care companies (Bracq et al., 2019). The present application that is
used in medical operations needs high-end gaming computers that the companies might not have
to support the application. Scaling the technology to departmental level actually will need
additional infrastructure to support the system which the organization might not have.
There might also be a cyber-risk implication with the usage of technologies of VR.
People are more frequently using the technologies, and that is generating more amount of data,
and the data is at risk of being breached (Guazzaroni, 2018). The data that is generated from the

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technologies also are complex. There are no organizations which are immune to data breach and
the large volume of data re also difficult to store securely in the system. When a new technology
is being deployed in some critical situations, keeping the data secured becomes difficult. Meeting
the issues early in the process of surgery helps to mitigate the risk faster and enables innovation
as well as the deployment of the technologies faster. This also helps to mitigate the cyber risks
and mitigate reputational risks in the development of solution providers and the deployment in
life science and the health care organizations.
The developers, health care organizations and different users should know about how the
people and technology intersect and world accordingly. The risk that is associated with the using
of VR varies and are becoming serious as the supplication might proliferate. Risks that are
included include physical harm, property damage, operation disruption, as well as includes
public safety. The organizations should view the risk management strategies as expected to take
standard care of the application that is used in VR. The customer well-being is to be included
along with contractual as well as regulatory obligations and also includes stakeholder
expectations in the project (Sik-Lanyi, 2017). The organization should start with the
fundamentals such as identifying as well as authenticating virtual world with the user name and
with a password and also needs to learn the technical resilience of disruption of the cyber-attack.
Embedding risk management includes a process that is crucial for digital transformation. With
the users depending on the virtual reality headsets and the contents mainly serves to guide the
actions and the responses and it is also very difficult to maintain the data integrity as well as the
infrastructure to reduce physical harm or any kind of disorientation for the data loss.
Conclusion

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From the above discussion, it can be summarized that Virtual Reality in the medical field
allows the virtual presentation of clinical anatomy and physiology to human senses identical to
natural counterparts. VR can be used as a diagnostic tool as 3D reconstruction of the organs and
analysis in pathology. The diagnosis is made based on the radiological data that provides a
naturalistic view of the anatomy of a patient and helps in clinical presentation. There are
computerized 3D atlases consisting of human anatomy, human physiology, as well as a
pathology that provides the medical students to have better training and learning systems.
From the discussion, it can be summarized that the application of VR has an important
role to improve the performance of the medical groups as complementary methods. The
technology of VR should be used as a complementary tool with the main education system in the
medical sector. Accessing the cost-effective equipment, partnerships and therapies of VR are
used to promote the art treatment to the patients anytime and anywhere to maintain the efficient
service as well as the quality of care in medical grounds. Above discussion states, certain
advantages of VR that includes reducing the errors of physicians, the cost of the resource of the
training process, save the time of physicians and also provides improved proficiency of medical
experts.
From the above report, the significant role of VR in medical education and healthcare
services can be studied. This report states that VR has a strong influence as well as an effect on
the health care professionals and the education of medical students. This paper attempt to state
the different application of VR that are used in medical sectors and shows how it has improved
the service provided to the patients. VR also has an impact on the patient, and this report also
states the effect of VR on patients. This paper concludes that VR is a system that enables more
than one user to react in the computer-simulated environment. It is expected that VR will stop all

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the old fashioned techniques used in the medical industry bring innovation and techniques in the
treatment process.
But despite all the advantages and technologies, the technology of VR is still in its
infancy. Because of its early stage, many medical experts and professionals find VR hard to use
and to implement it in medical service. Technologies are fast-changing, and with the
implementation of VR, medical experts and professionals need to be updated every day. Along
with the limitations, it also important to tools and applications that VR provides is real and helps
to enrich as well as enhance the treatment process in the medical industry.

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