Information Technology in Business Operations: A Case Study of Tesco

INTRODUCTION TO
INFORMATION
TECHNOLOGY

ABSTRACT
The report states different types of software and important software under the context of
Tesco's operations. Tesco is a large organization which uses technological advancements. Report
mentions that there are various ethical and social issues in the digital world such as cyber crime,
it is very important to deal with them in order to run the smooth operations. ICT makes a
business more efficient in attending the customer needs such as internet and intranet are creating
rapid positive changes in the business. Also, IT helps in managing the business well, due to the
capacity of automatization of the various business processes.
Table of Contents
ABSTRACT.....................................................................................................................................2
INTRODUCTION...........................................................................................................................3
LITERATURE REVIEW................................................................................................................3
ANALYSIS AND DISCUSSION...................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES................................................................................................................................1

INTRODUCTION
The report of information technology will comprehensively analyse how information
technology supports the business and contributions that IT has made in the business operations.
Different kinds of software and the most important among them will be thoroughly discussed
using the sources and author's study. Further report will deeply analyse various ethical and social
issues that are becoming vital in the digital world and that becoming very important in running
the business. Also, report will depict the impact of internet and intranet on the businesses as it
makes a business more efficient and effective in understanding the customer needs.
At last vital role of information technology in helping managers to manage the business
operation in advanced manner will be brought to light. The report will be given in a literature
review formate along with a detailed analysis & discussion which will elaborate different sources
to derive the credible information and knowledge. Organization takes for the report is Tesco
which is the largest super market chain in UK. Tesco is constantly using information technology
advancement in the business to enhance the overall business operations (Chege and Wang,
2020).
LITERATURE REVIEW
According to the Mellblom (2019),Software is set of data, Programs and instructions used
to operate execute specific task and computers in retail industry. Software is opposite to the
hardware. It used to refer to the programs, applications and scripts that helps in run on the
device. There are various types of software in information technology such as system software,
application software, programming software. In the context of application software, it is the
computer software package that perform the most specific functions for the application users. It
includes the graphic software, image editors and communication platforms. In the aspects on
system software, it designs to run the computer application and it coordinates the functions and
activities of the software and hardware. Operating software is system software because it
controls the operations of computer hardware. Author also stated that programming software are
computer programmers sue the programming software to write the code. Compliers, assemblers
and debuggers and interpreters are some examples of programming software.
Kondo (2020) discussed that operating system software is most important for system
software package because every computer is run under the control of operating system. It
controls all the resources of the computer systems and it assigns the required hardware to

computers. It also assigns the importance of output and inputs devices. It helps in build the block
to run the business and key to methods and processes. Operating system software is important
because it helps in manage the processes and memory as well as allow business to communicate
with computer. Author stated that there are various types of software such as Linux, Microsoft
windows and MacOS. There are various benefits of the digital business operating systems
because it helps in increase the customer satisfaction due to reduce human errors. It helps in
develop business more agile and improve the communication process as well as encourage the
collaborations so, it is most important software. Operating system are also influenced the various
sectors such as transportation, healthcare. Education, retail and communication sector for use
their grow rapidly and also widely throughout the world. It is very difficult for business to
service without computer and their software because it is modern world and so adopted the
operating system's usage either indirectly and directly.
Sharma and Kumar (2020) stated that software cannot exit the Independent of hardware
because hardware and software not are dependent on each other. The solution supports includes
the hardware for the payments terminals and it also supports to the mobile devices. Both must be
work together that computer able to produce the useful output. Software cannot be used without
the support of hardware. Hardware cannot be used without support of software thus, it is useless.
Both are different from each other but both are required one another in order to functions. For
example: the hardware is phone and their software are operating system and its apps so, the
hardware require software to tell that to do or instructions. Moreover, the software are required
to give instruction and hardware require functioning properly. Hardware and software both are
important for proper functioning of computer system.
As per Bearman, Dawson and Tai (2020), modern day business dynamics are totally
dependent on the use of various information technology advancements. While adapting such
advancement to make the business processes efficient and effective a business faces various
issues such as ethical and social which hinders the smooth business operations. Most dominant
technologies such as internet of things, biometrics, robotics, artificial intelligence, virtual reality
and digital platforms are bringing versatile social and ethical problems such threat to privacy,
data mining, unauthorized monitoring, sensitive information leak, misuse of consent,
manipulation of rights etc.