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INFS1021 Systems Analysis (SA)

   

Added on  2020-05-04

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System Analysis1INFS 1021: Systems Analysis (SA)Submitted ByCourseProfessorDate
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System Analysis2IntroductionAAA Mechanics Ltd. Wants to develop the system in order to automate all processes of theorganization. The framework is to enable the organization to record customer data – their detailslike name, address, contact details etc. and vehicle details - make, model, color, registration, andservice history - service dates and odometer readings, details of the services performedseparated into labor tasks and parts used, the mechanics involved. The framework shouldlikewise keep records of the mechanics utilized by the organization – their own subtle elementssuch as their qualifications and special licenses, time sheet information, emergency contactdetails, supervisor details. AAA Mechanics Ltd needs to deal with a stock of consumables thatthe mechanics use for servicing. The purchase officer for AAA Mechanics Ltd should have thecapacity to check stock levels whenever and order extra stock.1. System RequirementStakeholders – The main stakeholders for AAA mechanics include:Customer, mechanics, suppliers, finance manager, marketing manager, IT administratorSuccess stories1. Customer – “As a Customer, I want to service my car, so that I can drive car without anyproblem.”The system is useful for the customers as they can get accurate information at any time. Alsothey can get aware of whether their car service is due or not. When the customer wants to rent acar from AAA mechanics they may have accurate information regarding which model theorganization own.
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System Analysis32. Mechanics – “As a mechanic, I can get accurate inventory of the consumable stock from thesystem, so that I can work without waiting for any one on the duty.”As we know that, the system will save all the inventory of the consumables. Therefore,mechanics can get entire detail about the consumable. Also, it will save all the details ofcustomers and it can help mechanics to get the customer details.3. Suppliers – “As a supplier, system will help me to get the new order for consumables andpayments which I will get from AAA Mechanics will be saved in the system.”As system will store all the consumable details, the supplier will get order for new consumablesat right time and also there will be no doubt for the payments. All the details will be saved in thesystem.4. Finance Manager – “As a finance manager, I will get all the update regarding payments,customers and suppliers which will help me to process all the accounts including payroll foremployees.”The finance managers are main stakeholders as the system is extremely beneficial for them. Thesystem will help to generate all accounts and ledger per month. The employees can get salary atright time without any error. 5 Marketing Manager – “As a marketing manager, I will get all the information of customers andreport of their vehicle service date, so that I can email or call them for the next due service.”The marketing manager can get all the contact details of the customer in order to inform themand also the marketing manager can get all the details regarding vehicle purchase, service datesso that they can be informed at right time. (https://www.stakeholdermap.com, 2017).
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System Analysis4Functional RequirementsFunctional necessities are articulations of the capacities that a framework must have("capacities"), for addressing the business needs that a framework must fulfill. Business needsare mission-oriented goals of the association for which the framework is developed. (MitretekSystems, Inc., 2002).We can get functional requirement by taking interview from the staff like mechanics, finance,admin, and marketing manager. The interview questions are as following:What is the overall process of AAA Mechanics?How the customer details helps in processing?How inventory of AAA Mechanics is managed?How marketing manager knows that stock needs to be ordered from supplier?How finance manager get aware about invoices that are paid to supplier and how he thenprocesses the accounts?The main functional requirements for the system are as following:The customer details will be saved in the system.The system will be able to maintain all the inventory of consumables.The system will be able to detail about the vehicle whose service is due.It must save all the details about suppliers.All the information regarding invoice which is given to supplier must be saved in the system andfinance manager can access the system so that monthly ledger can be prepared. Also financeteam must be able to enter all the details of leaves of employees so that payroll can be processedat each month end.
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