Table of Contents INTRODUCTION...........................................................................................................................4 TASK 1............................................................................................................................................4 P1 Innovation and determine its importance to organisations in comparison with invention....4 P2 How organisational vision, leadership, culture and teamwork can shape innovation and commercialisation.......................................................................................................................6 TASK 2............................................................................................................................................7 P3 4Ps of innovation and explain the use of the innovation funnel to examine and shape innovative ideas...........................................................................................................................7 P4 Developments in frugal innovation and provide examples of how it is used in an organisational context.................................................................................................................9 TASK 3..........................................................................................................................................11 P5 Importance of the commercial funnel and the application of new product development (NPD) processing for commercialisation of innovation...........................................................11 P6 Innovation business case for an organisation, including ways to access funding...............12 TASK 4..........................................................................................................................................14 P7 Different tools that organisations can use to develop, retain and protect knowledge and intellectual property..................................................................................................................14 CONCLUSION..............................................................................................................................14 REFERENCES..............................................................................................................................16 .......................................................................................................................................................16
INTRODUCTION Innovation can be defined as a new ideas or method which viewed as an application of better solution that help in meeting new requirements, existing market needs as well. This will help business organization to make unique and quality products in order to attain success in market place (Anderson, PotoÄŤnik and Zhou, 2014). In this context, there are number of benefits which is gained by company like attaining competitive advantage, enhance profitability, high involvement of workers an many more. All these directly contribute in capturing large market share from its rivals. LIDL is retailing company which produce variety of food products to large number of customers. Mainly, company operates more than 10,000 stores across the world. Along with this, report discussed about concept of innovation with its importance and difference between innovation and invention. Contribution of organizational vision, leadership and culture is also mentioned in process of shaping innovation and commercialisation. Apart fromthis,4P'sofinnovationandapplicationofinnovationfunnelandNDPfor commercialisation of innovation is also discussed in this report. At last formulation of business case with applications of tools towards the protection of intellectual property rights is assessed in this project. TASK 1 P1 Innovation and determine its importance to organisations in comparison with invention Innovationisprocessormethodsofdoingsomethinginnewway.Inbusiness organization, innovation often results when ideas are implemented and applied by the firm with the purpose of satisfy customers needs and expectation (Boons and LĂĽdeke-Freund, 2013). In this context, company take initiative for creating something new and unique. This will directly contribute in enhancing the chances of inviting number of customers towards innovative products and services. Mainly, this process used by business organization to fulfil and satisfy customers needs and wants by providing quality products and services. LIDL is a retail company which produce food products to its customers as per their needs and wants. For attaining success in market place, company adopt innovative approaches within their activities to make their competitive image. With the assistance of this, company can easily invite large number of customers towards its offerings. In addition of this, bringing innovation support LIDL to make their strong brand image at market place. To capture customer's attention, requirement of 3
innovation is required in various department like marketing, finance, and many more. By this, company can easily established their competitive image and capture larger market share from its rivals (Brynjolfsson, E. and McAfee, A., 2012). Importance of innovation: Innovation plays important role in improving the performance level of company because with the use of innovation concept, firm can easily invite large number of customers towards its products and services. In this, LIDL wants to launch mobile application within their business through which customers can easily book their order to its products. This will directly contribute in improving overall image of the company more competitive. Mainly, the innovation provide opportunities to business organization to attain their set goals and objectives in stipulated period of time. In this, there are some major benefits of innovation which is achieve by LIDL: Attract the best talent:Innovation invite skilled and talented people because every talented people want to work for those company which implement innovation. Incontext of LIDL, concept of innovation encourage workers as per daily basis through which they can easily invite talented workers. Thus, it is important for business organization to hire talented and skilled employees in which they develop innovative ways to produce their services for attaining higher success in market place (Cross, 2011). Meet customers needs:Customers are important assets for business because they buy company's products to satisfy their needs. By this, organization can easily increase their profitability level at market place. In this context, LIDL can easily understand customer needs by launching mobile application. With the help of this, organization can serve quality services as per customer requirements.For example, LIDL introduce mobile app to interact with their customers and analyse their needs and wants. With the assistance of this they can easily meet customers needs and wants and at the same time also make them loyal towards its offerings. Competitive advantage:In retail industry, competition is high because number of companies are operating their operational activities in market to attain success. Thus, it is important for LIDL to produce quality products to customers as per their needs and wants. At the time of implementing innovation, LIDL have to determine the market needs and customers demand towards its offering. With the assistance of launching mobile application, organization can interact with target customers to provide hem quality products as per their requirements. This will directly contribute in attaining competitive advantage at market place from its rivals. 4
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INVENTION It is a process of creating something new that does not exist before. By using this application, company attain set results in an appropriate manner (De la Mothe and Paquet, 2012). For effectively understanding distinguish between innovation and invention, here are mentioned some differences: InnovationInvention Innovationreferstotheprocessof implementation of ideas of products for first time. Invention is an occurrence of an idea towards a specific product that never been make before. Mainlyinnovationaddvalueinalready existing service/product/method. Invention is an original idea of creating new products. Innovationisapracticalimplementationof new and innovative ideas within the LIDL. It implement in business in theoretical way. Innovationrequirescientificskillsto implement. Invention required technical and strategic skills for implementing. P2 How organisational vision, leadership, culture and teamwork can shape innovation and commercialisation Vision,leadership,cultureandteamworkplayasanessentialroleinbusiness organization to shape innovation and commercialisation. Thus, it is important for company set all these factor clearly to improve their overall performance (Gawer, 2011). In this context, clear vision of business organization help workers to clearly understand about objectives so that they can easily perform their task in effective manner. Furthermore, culture is also important for business organization as it help in bringing the coordination among all the workers by reducing the conflicts that arise at workplace. This will directly contribute in improving the entire performance level of the company at market place. In addition of this, leadership and teamwork has also vital role in organisation as it improve the interest of the workers towards the company goals and objectives. In context of LIDL, all these aspects are important to bring innovation and commercialisation within this company. These can be understood by following points: Vision: This aspect is related with future objectives of the company. With the assistance of this, manager of the company can easily provide them roles and responsibilities to employees 5
at workplace. In this context, main vision of LIDL is to establish their competitive image at market place in upcoming time by serving best services to customers. Along with this, LIDL also expand their business operation in new areas in which company is going to launch mobile application to interact with their customers for influencing them towards its offering. With the assistance of this, customers can easily order products and services (Gennaioli, Shleifer and Vishny, 2012). Development of innovation can help LIDL to capture larger market share from its rivals. Culture: It is also an important aspect for business organization in which company needs to focus on their culture appropriately because it help in producing better products at market place. Thus, it is important duty of manager of LIDL to remove all the cultural differences among workers. For this, company have to provide values, norms, beliefs which follow within the business organization with the aim of establishing ethical work environment. By this workers can easily communicate with each other and share their views to implementing innovation within the company to improve positive brand image. Leadership:This factor play an important role because the leader of the company is responsible for motivating and encouraging workers towards the allotted task and goal as well. It is important in innovation process because a good leader always ready to accept challenges and innovation to attain set goals and objectives. Along with this, they also motivate their team members to perform well. With the assistance of this, LIDL can easily bring innovation with the company. Teamwork:Working in group and team is important for every business organization to attain common goals in stipulated time frame (Gunday and et. al., 2011). To bring innovation with LIDL, leader is responsible for keeping better coordination among all the workers so that they can easily take initiative to develop innovation. By this LIDL can easily implement the mobile application and enhance customers base by providing them quality products and services. M1 Different sources of innovation and how organization can foster and develop an environment and culture innovation Innovation is an effective process of developing something new in existing products with the purpose of inviting as well as capturing customers attention. In this there are some different sourcesof innovation which may contribute in developingan environment and culture innovation: 6
company in increasing its turnover and would help maintain the potential customer which used to purchase with them. Process/Paradigm:It is also an important factor of innovation as it help in making overall production effective.it is the procedure followed by the organisation which is used for developing the product. It is the cerebration that an entrepreneur has thought to provide the solution for the problem. In the context of LIDL, process that is followed by the innovators are market research and the customers desire. These two things are followed by LIDL while innovating their mobile app which helps the customer to get products and services With the help of this. mobile app the customers will get the knowledge of the discount which are available at the real time. Product:It is a new type of innovation which is a result of creative process and it is being built by the persons within a company (Kleinknecht, 2016). It is less studied element in area of quality. Organisations are setting up their own model and approaches where experts give their reviews on the product.Customers can make purchases, view catalogues while they are on the go instead of stopping at a shopping centre. Position: This will include about the re positioning of the perception regarding the established product or process which is related to specific context. This will includes all the descriptions about the changes which are going to happen in product along with their usage. This will have huge importance regarding effective application of new and innovative product. Innovation funnel: The main aim of using this development is to take an idea from reality by converging to a specific product which can help in meet customers needs. Mainly, it is refers to a new ideas to reality. As it includes different steps which include in LIDL in the process of innovation process are as follows: 8
(Source: Innovation funnel, 2017)ď‚·Wide of mouth:It is one of the important step in which organization increase their information base to implement best innovative idea within the company. Here, LIDL collect information from market by using primary and secondary sources. Like survey, questionnaire poll and many more are the best method to gather relevant information to take best ideas. By this, company can easily improve the chances of better success in implementation of innovative idea within the company.ď‚·Narrowing segment of funnel:In this step, it is important for company to determine the ideas which is reliable in nature. For this, LIDL is responsible for matching the ideas for screening to ensure whether it is related or not. With the help of this company can easily improve their quality services and also established their positive brand image at market place. ď‚·Narrow segment of funnel:It is considered as a last step in which above mentioned ideas are implemented in the business organization in accurate way. The main aim of this step is to produce new products and services according to the specific requirement of market. In context of LIDL, they ensure that launching the mobile application is more effective for company to meet heir organizational objectives in effective manner. 9 Illustration1: Innovation funnel
P4Developmentsinfrugalinnovationandprovideexamplesofhowitisusedinan organisational context Frugal innovation is one of the important and effective process which help in removing the issues and complexities that arise in production process (Manso, 2011). The result is reducing the products cost of the company and enhancement of profitability level. Mainly, it is used by the company with the aim of removalof wastage from the overall production process. It provide better opportunities to the business organization to produce quality and unique products at reasonable cost to their customers according to their requirements and taste. In addition of this, the main benefit of this innovation is to increase sales of the company by producing high quality of products in low cost and production expenditure. In context of LIDL, company use this type of innovation to minimize the issues at the time of developing as well as launching mobile application so that customers can easily book their order and get quality services as per their taste. This will directly contribute in making customers base strong and also improve their positive image in front of their competitors as well (Metcalfe, and Miles, 2012). In addition of this, main aim of LIDL is to invite large number of customer by launching mobile application. By this, they can easily engage their customers with their services and also influence them to buy products. It directly contribute in maximizing overall profitability level of the company at market place. Mainly, mobile application provide all kind of information to its customers. It also may engage their target customers towards its offering services/products by providing themspecial offers and discounts as well. In this context, there are some example of how it is used in LIDL:ď‚·Reduction of production cost:It is one of the important aspect of frugal innovation whichhelpinreducingthecostofmanufacturingprocessbyremovingwastage resources. This will help in improving the chances of producing unique and quality products to target customers for fulfilling their needs and wants.For example, if company produce their services by analysing market trends and customers behaviour than they easily reduce their cost because it eliminate the wastage of raw material.ď‚·Develop new features and offers:This aspect is considers as an important one because by using mobile application, LIDL can provide information about new and innovative features of products to customers. By this, company can easily capture larger market share and also make their image competitive at market place (West and Bogers, 2014). 10
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ď‚·Application of new technologies: It is also an important aspect of frugal innovation which used in business organization for developing efficiency level. In context of LIDL, company is going to launch mobile application to increase their advertisement at market place. By using this, company can easily promote their services and products before front of customers. This will provide support to company to improve their performance level by making entire process of production and promotion more effective.For instance, by launching mobile application company may improve their services quality. By this company may increase their positive brand image at market place. As it invite large number of customers towards its offering. ď‚·Customers engagement:Frugal innovation play an important role in reducing any kind of deficit within the production process. As it increase customers engagement within the LIDL because it focus on developing new mobile application. This will aid in influencing customers towards its offering and at the same time also may improve their quality of products as well. This will improve overall profitability level of the company at market place (Boons and LĂĽdeke-Freund, 2013). M2 Analyse and apply the innovation funnel in an organizational context Innovation funnel is an important process of determining the steps to developing new products and process as well. This will help in improving the chances of capturing customers attention. Innovation funnel is related with strategic thinking this may aligned with the strategic objectives of the company. The main aim of this process is to increase the overall value of the organization in most effective manner. M3 Role of frugal innovation in organization Frugal innovation is the process of reducing the complexity and cost of good as well. Mainly it is related with the removing the unnecessary features that are not effective for the company. It not only low cost bit also evaluate the alternative to attain the set goals and objectives. With the use of frugal innovation company can easily create high quality products with the purpose of enhancing the profitability level at market place. The main advantage of frugal innovation is to minimising the unnecessary cost and maximize the profitability level. 11
TASK 3 P5 Importance of the commercial funnel and the application of new product development (NPD) processing for commercialisation of innovation Commercial funnel is the process in which initiatives are taken by the company with the purpose of influencing customers at the time of buying company products. Thus, it can be stated that commercial funnel is a thought which assist firm in identifying the ways that can help company in increasing its profitability. Henceforth, in order to make this possible, it is crucial for making strategies and action which can be executed for getting profits and better results. Commercial funnel is majorly incorporated by companies in order to enhance sales and profitability of an organisation. There are certain steps which are required in the process of new product development and these are mentioned below for better understanding: Process of new product development Idea Generation:In order to produce a product there is a chance of getting lots of ideas and thoughts in the mind so, this is the first step under which concept of making a new product arise. This is the action which makes commodity unique and different from one another (Process of New Product Development,2018). Thus, in order to do the same information is collected from different sources so that product can be developed. In addition to this, needs and wants of consumers are also determined so as to manufacture commodities as per their choices and preferences. Here LIDL wants to launch a mobile application through which online shopping can be made easier. Other than this, they have incorporated certain features like easy swipe up transaction. Idea Screening:In this stage, focus is more on having detailed analysis of ideas, so that effective strategies can be made in order to make perfect commodity for customers.Thus, in context with LIDL, they are formulating new and innovative strategies for developing products and in relation to this; they are taking help of expertise who can guide employees for how work is to be done and not only this, it will assist workers in performing their future actions and activities as well. Concept development:In this, whatever ideas were generated are transformed or written into a paper so that final report can be made (Lundvall and et. al., 2011). This stage of concept development will further be used by companies so as to have an idea or to convert the thought 12
Executive Summary:LIDL is a multinational company in United Kingdom that deals in retailsectorandprovidescustomerswithnecessityitems.Theyarethinkingofmaking innovation in their business in order to increase sales and its customer’s base. Therefore, for doing this, company is developing a mobile application which can be easily accessed by consumers. This will help company in improving its sales and productivity in a limited time frame. Objectives:They are working with the motive of providing excellent services to its customers at minimal cost (Gawer, 2011). Along with this, they are operating their business for becoming the most successful company in UK. With the help of this innovation of developing a mobile application company will increase profit from 10 to 80 percent in a speculated time frame. Solution:Other than developing an application, firm is keeping products of customer’s choices and preference which will gradually improves company’s issues of less sales and profitability. Why products are important:Making an application is not the only thing which LIDL has done but they have incorporated certain features like easy payment such as swipe up payment and alarm features for its customers. Thus, it will increase company’s performance and sales of the organisation (De la Mothe and Paquet, 2012). Customer’s Reach:Mostof the companies establish its business for providing better services to its consumers and this is the reason why LIDL is developing an application so as to get into reach of maximum number of people. Funding:This is a crucial factor which is needed by any company for executing their plans in a better manner. Moreover, firm can take money from financial institutions and other stakeholders.Mainly, there are two sources through which can easily raise their fund in effective manner. Internal and external are the main sources which helps in increasing revenue of the company. Internal sources includes friends, family, relatives and many more that can help company to effectively execute their activities. On the other side, external sources are includes bank, financial institution and so on through which company can easily take loan for funding. With the assistance of this, business organization can effectively run and operate business activities in systematic manner. 14
Expected benefits:This move of launching an application will definitely provides better results it will help company in increasing its profit and customer base in a speculated time frame. M4 Detailed innovation business case which includes how to measure its overall effectiveness It is important for business organization to make effective case with the purpose of developing innovation within the products. With the help of this business organization can easily increase the chances of attaining higher success at market place and at the same time also capture larger market share. By developing new products, organization can easily established their positive brand image. For attaining the same, company needs to determine their set goals and activities with the purpose of capturing customers attention towards its products and services. D2Critically evaluate the nature of innovation and the context in which it is developed, providing evidence-based judgements on how organisations can overcome challenges to develop successful innovations Innovation refer the translation of an idea or invention into a good and services that creates value or which customers will pay. Innovation is developed to define the problems and to give ideas and perform creative linkages and associations. LIDL company's manager has to assign activities to the subordinates which should be undertaken, and the amount of resources to be deployed and they should be carried out. LIDL can perform certain ways to overcome the challenges to develop successful innovation: ď‚·Intellectual property issues and legal risks. ď‚·Processing Ideas adequately. ď‚·Establishing an well organised internal structure. TASK 4 P7 Different tools that organisations can use to develop, retain and protect knowledge and intellectual property LIDL is a reputed company in United Kingdom and is working in providing better services to its customers. Firm constitute a large amount of market share and on a continuous basis, company is making changes in their business activities which are attracting a large number of customers. Apart from this, there are certain rules and laws that that they should know so as to protect their products from getting used or fraud activities. Some of them are stated below: 15
Trademark:Thereare many substitutes or companies who are selling similar products thus, trademark assist firm in making their unique identity (Brynjolfsson and McAfee, 2012). This assist organisation in maintaining a separate image for their company. For trademark generally firm use symbols and signs so that it can be easily identified. Copyright:This is basically formulated and provided by regulatory bodies to companies so that they can safeguard their products and services they are providing. Although, it provides benefits in sustaining their authenticity but it has a drawback as well because it only protects idea instead of process. Patent:It includes a combination of rights that are developed by government of a nation (Anderson, PotoÄŤnik and Zhou, 2014). Patent is only for limited period and provide protection to developer for the products manufactured. Limited time period can only last for 20 years. M5 Present a supported evidence based evaluation of these different tools in organizational context It is important for business organization to protect their intellectual property by using various tools. In this patent, copyright and trademark are most effective tools which may directly contribute in improving the performance level of the company at market place. All these tools are also build positive brand image of the company in front of its competitors at market place. CONCLUSION From the above mentioned report it has been concluded that innovation is an important process of producing something new and innovative products which is different from other products. It help business organization to improve their existing products in market place. In this context, difference between innovation and invention is also discussed which may improve the performance level of the company at market place. Mainly, inventions consider the new products which has never seen before in market place. In this context, there are some importance of innovation and concept of commercial funnel which relate to the enhancement of quality products, building positive brand image and many more. By this, company can easily capture largermarket share from its rivals. Along with this, various tools which used by the company with the aim of protecting right of intellectual property rights. With the helps of this, business organization may established their positive brand image at market place and at the same time also capture market share from its rivals. 16
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