Innovation and Commercialization in Tesco: Ways to Foster and Source Innovation
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This report discusses the ways in which Tesco sources and fosters innovation, different types of innovation, and a detailed business case for innovation including risks, benefits, and ways to access funding. It also covers the subject of Innovation and Commercialization for Unit 8, with course code and college/university not mentioned.
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY..................................................................................................................................1 P1 Discuss the ways in which different organisations source and foster innovation, using examples......................................................................................................................................1 P2 Differentiate between different types of innovation and how they are processed within the organisation.................................................................................................................................3 P3 Produce a detailed business case for innovation for an organisation, including risks, benefits and ways to access funding...........................................................................................5 P4 Evaluate the different tools that organisations can use to develop, retain and protect knowledge and intellectual property...........................................................................................9 CONCLUSION..............................................................................................................................11 References:.....................................................................................................................................12
INTRODUCTION Innovation is the applied implementation of ideas and thoughts that results in the creativity of new and evolved products or services. It can also be known as new or changed entity. Commercialisation is the process by which the new innovations are brought to the market. Though going deep into the process of commercialisation means involvement of production, distribution and other factors leading to the commercial success of any business. The company considered in this report is Tesco. It is a British MNC operating in the retail sector and owns more than 5000 stores and supermarkets across Europe and Asia(Anderson, and et.al., 2018). In this report the ways by which different organisations source and foster innovation using specific examples. Then the differentiation between the types of innovation and how they are processed within organisations will be observed. Also the detailed business case for the innovation for an organisation includingrisks, benefits and ways to access funding will be learned. Concluding the report will be the tools that organisations can use to develop, retain and protect knowledge and intellectual property. MAIN BODY P1 Discuss the ways in which different organisations source and foster innovation, using examples. Innovation is an ultimate requirement for any organisation to generate the creativity in their business and its respective activities. It is the product of people's involvement in the company and the amount of effort they are ready to put in the product or service they are working on. Tesco is a general retail company and usually deals with the products and goods of other companies and organisations. So it is required for the company to innovate and generate creativity in their presentation and marketing of their products. Technology can be a boost in their company in order to make things faster and better for the employees and the customers. The marketing of their company can hugely benefit from the social media marketing strategies that the customers can be acquainted with in quick time(Andrade, Pasini and Scarano, 2020). Getting customers in quick period of time can be initiated through new and trending ideas and content which could bring in a plethora of innovation and creativity. The following are the ways by which Tesco could get the source of innovations in their company: ď‚·Success and Failures 1
The successes can be a huge benefit to Tesco in boosting their confidence and focusing on the right strategies which would have led to the success in the past. These success will open up opportunities to build up a standard of their company. Even more than the successes, the failures of the company will lead to new innovations in the company. The company will know which areas are to not target while marketing and which sectors are where the focus is not needed while working on innovations. ď‚·The predictions and the result The predictions are always done before completing any activity related to the business. These predictions may or may not be able to fulfil the expectations when the activities actually gets finished. The result is likely to differ from the predictions in positive or negative ways for the company. The difference between the predictions and results could be an opportunity for Tesco in generating creativity and innovation for the organisation. This will also help the company in knowing what they actually missed out when it came to innovating the last time(Battaglia, Paolucci and Ughetto, 2021). ď‚·The deficiencies in the processes Tesco while conducting their business activities whether generating positive impact or negative results from those activities will always have some deficiencies in the processes and this has top filled with the help of new innovations and ideas for the improvement of the company. The new innovations may or may not fill those deficiencies but they provide the best opportunities to Tesco to generate creativity and new ideas. ď‚·New Knowledge The new knowledge is always gained by the people of the organisation and Tesco is no exception. The company is already conducting workshops and sessions in order to improve the employee capability and make them more knowledgable. This knowledge is the best way to generatenewinnovationsandcreativityamongsttheorganisationpremises.Whetherthe employee is new or experienced knowledge is required for them to grow from their current status and make the organisation grow too. ď‚·Demographic changes Expanding the business into different demographic areas is a way to boost innovations among the people of the organisation. The demographic areas bring up the opportunity to innovate in the products and the marketing of those products as there are lot of different tastes of people of 2
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different areas. Tesco which is already present in almost 14 countries is using demographic benefit in their marketing and sales(Bhatti, and et.al., 2020). The following are the ways by which Tesco can foster innovation in the organisation: ď‚·Proper leadership The proper leadership is required to keep the employees thoughts and ideas in the right run and mindset. A good leader could make his employees create better ideas. One of the best ways is nourish the new comers as they are the ones with the fresh ideas and new minds. ď‚·Creating a culture of innovations It is important that the Tesco management decides to create a culture of innovations in the organisation. This way even the people who were not innovating earlier will end up thinking about new things and in turn innovate something that could benefit the organisation. ď‚·Rewarding successes and failures It is also important for the organisations to reward and evaluate the failures that the company may seem important for the future for entering into new sector. These successes and failures will be needed by the companies to push the organisation in the right way and foster the right ideas and innovation from the staffs. ď‚·Proper structure It is required for Tesco to keep and move with a proper structure in the company since if the employees of Tesco are aware of the structure and they are adapted to the structure, it will be able to provide a platform for them to generate ideas and innovation in quick amount of time in the right environment(Buchheim, Krieger and Arndt, 2020). P2 Differentiate between different types of innovation and how they are processed within the organisation. Innovation is needed in the organisation to prepare the employees for better and creative ideas for the improvement of the performance of the Tesco as an organisation. There are different processesthatcontributetheperformanceoftheorganisationand thedifferenttypesof innovation is key to performing those processes properly. These types of innovation: ď‚·Paradigm Paradigm innovation is when the shift of the model of the organisation by changing things and processes. An industry could be itself an impact of the paradigm innovation. For example- Apple's product could be a paradigm for the whole industry as that change the way how people 3
viewed mobile phone and also how customers interacted with the brands in general. For Tesco the different types of innovations could be important in order to bring in different products and generate better ideas. The paradigm would mean for the changing the pattern or models that could help in the evolution of the processes. It is a set of ideas and perspectives. This innovation could help Tesco in finding new opportunities for the company or sell their products in the market to the customers(Gobble, 2018). ď‚·Position The position of the company's products in a market with specific target customers could be how Tesco could align the organisation and their products in customers mindset and perspective. Positioning any product or service also means giving a new direction to the business itself. For Tesco it is about repositioning their business structure. They business is already in such a good market of retail industry and they have already positioned themselves as one of the biggest retail businesses of the world. They have to make sure that the position innovation is how all the other types of innovations bare made possible for the business. The first stage for Tesco could be to do something new and making an environment that could facilitate the new innovations. Then use the position innovation strategies to do figure or the benefits. ď‚·Process Process innovation is what describes how the companies are running their processes with innovation consistently. These processes could be in consideration with supplying, selling, recruiting and accounting processes which could benefit from the innovation of the company. For Tesco, a good example could be to redeveloping the way Tesco should handle their business processes which should be how the business activities should be improved and happen with clarity. The company should use different strategies to implement or evolute their previous procedures of the organisation working. These processes are tough to execute for Tesco because it is the entire structure that is needed to be changed and it is a big risk for a company like Tesco which has already flourished with their past processes(Lim, 2021). The innovation in the processes could be generated from the company itself. The feedbacks from the employees and the customers could be a well designed criteria for the company to find out the requirement in changing the process of the company. ď‚·Product 4
It is a need for the company to use strategies that could be used by the organisations to take competitive advantage in the market. By innovating the products the companies could be able to provide new products or updated versions of the products that the customer would appreciate from the businesses to be able to provide them with products that could be important for the future of the company as well. In respect to Tesco, the product innovation is not what they are selling as they operate through stores and supermarkets. It is what innovative they do to sell their products that their customers will find appealing. Tesco could use the technological innovation to improve the quality and make customers satisfied. Product innovation is what people think of when they talk about innovations(Marion and Fixson, 2021). Tesco has been innovating their products by bringing in products from the new brands that are trending in the market. They are also keeping products according to the demographic preferences as these are important to attract specific customers. P3 Produce a detailed business case for innovation for an organisation, including risks, benefits and ways to access funding. A business case study provides a platform to give justification to the project. It measures the proper benefits, risks and ways to access funds for the company. Hence for finding bthe opportunity to generate innovation in the organisation this case study is very important for Tesco to improve creativity. There are many ways for the company to deal with risks and to get funding if the company is as stable as Tesco. SummaryTescoisBritishmultinationalcompany operatingthroughsupermarketsand hypermarkets.Thecompanyispresentin almost 14 countries across the globe. Tesco was earlier just a store which now has been expandedintomultiplechainsofstoresin almost 100 years of its existence. ObjectivesThe objective of the company is to improve the companyperformanceandincreasethe profitabilitybyreducingthecoststhrough differenttechniquesandstrategies.The 5
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company also aims to expand their business portfolio to multiple sectors and countries that will in turn help in increasing the profits of their business activities. The objective of this case study is to provide platform for innovation in Tesco including risks, benefits and ways to access funding. The aim of this case study is to find the right opportunities for the Tesco in lookingfortherightexpansion ideas(Ronquillo, Popa and Willems, 2021). MissionTesco works accordingly to their mission and objectives.Themissionstatementofthe company is “We make what matters better, together”. In consideration to work according tothemissionstatementTescoistaking actions that will be able create an environment in which everyone can achieve their potentials tocontributetothepropergrowthofthe company. Their mission also makes it clear that all the employees and the customers are part of their long deserving success that will be arriving in the future. VisionTesco vision statement is what decides the companies long term future. It also determines what their values are and how they are going to effect the organisation's structure. The vision statement of the company is “to be the most highly valued business by: the customers we serve, the communities in which we operate, our loyal and committed colleagues and of 6
course, our shareholders”. This statement has made an assurance for the Tesco's owners and stakeholders that they will be highly valued by the company and there satisfaction is one of the primary goals of the company(Shao, and et.al., 2020). Innovation in productsTesco being in retail sector is aware of the customersneedsanddemandsaboutthe products.Consideringtheclothingrangeis varied form multiple brands and prices. But there is always a space that the consumers see and the brands don't. Tesco needs to innovate theirownclothingrangeinorderto successfully create better quality products and not so expensive in pricing. This innovation should come up with something unique in the industry of fashion. The clothing industry is never away from newness in the market. Since Tesco is aware of the market strategies that there competitors are making they can use it to create more reliable products and market them accordingly. Source of fundsThere are many sources of funds present for the companies at different levels and Tesco which already have many sources of funds presentcanalsousethesetoexpandtheir markets or to cover up these losses. These sources of funds are: Bank Loans- Tesco could make use of bank loans to cover up their losses or to manufacture 7
the new product that was briefed above. The bankloansarenotthathardtogetfor companies like Tesco and the fact that the amount is so big would mean that the interest rates will be low and the time period will be affordable as well. Venture Capitalists: The venture capitalists are the private equity investors that can invest in thecompanieswithgoodgrowthpotential. They unlike the banks which take the amount backwiththeinterestrates,theventure capitalists actually take stakes in the company which would make them the shareholders of thecompanyandasthecompanymakes profits,theywillearnagoodamountas well(Siebold, 2021). BenefitsBy innovating new products and services like the one above, Tesco could benefit making the customers satisfied by bringing out products that are new to the customers. If that new product is in a good price range and has a fine quality, then the customers are likely to be interested in the products of Tesco. This will in turn help the company in being profitable and productive for the company in the long run. Monitoring and controllingTesco has the aim to monitor and track the product performance in the market. Because only that could help in analysing the proper report of the company. This could also help the companies in knowing the required changes in 8
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the product quality or its marketing strategies. They should also monitor the competitors of the products and how they are faring in the market. Tesco should figure out their speciality in their product's quality that could help them inknowingtheirproduct'score competence(Wang, Phillips and Yang, 2021). P4 Evaluate the different tools that organisations can use to develop, retain and protect knowledge and intellectual property. Intellectual property is needed to kept safe and secure. Without the protection of ideas the businesses will be unable to get the benefits of the innovation that the new ideas that the individualsarecreating.Intellectualpropertyisthatpropertythatisawidecategorical description for the set of intangible assets legally owned by a company or individual. The concept of these property says that these products of human intellectual should be given some protective rights that apply to physical property. An intellectual property infringement exists when a a third person or group pursue in the unauthorised use of the assets. Although there are legal protection is there for these intellectual property, they usually expire after sometime or can be infringedaswell. Theintellectualpropertycan consist of manyassetsthatincludes Trademarks, Patents and copyrights. These are explained in detail below: ď‚·Copyright Copyright is determined as the rights that are legally owned by the owner of the intellectual property. It can also be said as the right to be able to copy. This also means that the product maker or the owner and the people they have given the authorisation to are the only people who have the right to produce the same work again. There is a law considering the copyrights that is known as the copyright law which allows the maker of the original material the right to use. This is for a specific time and after that time the copyrighted item becomes open to the public. Pros of copyrights: ď‚·Prompt preventive measures 9
It is a big advantage for the individual or the company that is keeping the copyright that the no one will be able to make the use of the original work. If in any case the work, the owner can file a case against the user(Yaseen, Bryceson and Mungai, 2018). ď‚·Incentive to innovate By taking the copyrights of the products or services, the company gets to keep their products safe and secure. This will allow them to focus on other innovations and not worry about the infringement. Cons of copyright ď‚·Fees and registration For the copyright procedure the companies have to register with the UK copyright office, and the companies or individuals will have to pay a fees which is disadvantage for the companies or individuals. ď‚·Limited protection The protection getting from the copyright law may not be enough. So sometimes it is not necessary that the owner will be allowed to do modifications in that property. ď‚·Trademark Trademark can be considered as the something that can identify a product as a belonging to a specific company and gives the company the ownership of that brand. It is actually a symbol, phrase or a word that denotes a specific product. Though the trademark is almost non perishable, the owner of the trademark must use it to receive the protections associated with it. Pros of Trademark: ď‚·Licencing Whenever a trademark is registered, it becomes licenced. This licence is registered and it allows the owner to be use it with full authority. ď‚·Foreign territories The trademark registered is valid anywhere irrespective of the country. This allows the company or the individual to use it worldwide. Cons of Trademark: ď‚·Weakest protection 10
It actually offers a weak protection to the product and is among the weakest when compared to the copyrights and the patents. ď‚·Repeated renewals The trademark registration is only valid for 10 years. After every 10 years it has to be renewed again. ď‚·Patent ď‚·It gives rights to the owners for the property that is granted by the government agency. The patent allows the owners to be able to use the exclusive rights to the innovative services or products. Technologies and the software are mostly patented and kept secure for the future use. Pros of patents: ď‚·Exclusive rights The owners have the right of making, using and selling their innovation to anyone. No person or company can use this except the owner(Yin, Chen and Li, 2019). Cons of patents: ď‚·Public disclosure To file for a patent, the owner of that patent is required to make the technicality of the product or the service public for the disclosure. CONCLUSION In this report, it has been known that there are ways in which different organisations source and foster innovation using examples related to companies. Then it was concluded that there are different types of innovation and how they are processed within organisations. Also a business case was produced focussing on the innovation of an organisation, including risks, benefits and ways to access funding that would be helpful for the companies in expanding their businesses or to cover up the losses. Then concluding the report was the different tools that can be used to develop, retain and protect knowledge and intellectual property. The report also made sure that Tesco could also innovate a new product and could use specific strategies to facilitate proper marketing strategies and more creativity. 11
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Wang, Y.C., Phillips, F. and Yang, C., 2021. Bridging innovation and commercialization to create value: An open innovation study.Journal of Business Research,123, pp.255-266. Yaseen, A., Bryceson, K. and Mungai, A.N., 2018. Commercialization behaviour in production agriculture:Theoverlookedroleofmarketorientation.JournalofAgribusinessin Developing and Emerging Economies. Yin, X., Chen, J. and Li, J., 2019. Rural innovation system: Revitalize the countryside for a sustainable development.Journal of Rural Studies. 13