Innovation and Technology in Online Education: Challenges and Opportunities

This report discusses the critical analysis of the opportunity and challenges faced by using PESTLE framework in online education environment. It also evaluates the future technologies that provide academic potentials and explains the steps needed to market-oriented solutions in online learning environment.

Innovation and
Technology

TABLE OF CONTENT
ASSESSMENT A2 .........................................................................................................................3
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
PESTLE analysis for critically analysing the challenges and opportunities of online
educational environment .............................................................................................................3
Future technologies relevant with the project..............................................................................6
Explaining the steps for gaining market oriented solution .........................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

ASSESSMENT A2
INTRODUCTION
Innovation and technology has introduced the set of new technical advancements
which transformed the world of education during the covid pandemic. With the new dynamic
businesses in the world of digital economy new technical application are mainly introduced with
the changing times and updated technical and transforming world. Online education environment
is mainly established with using internet and educating the visitors about the aquatic fields. This
report provide details about analysing SEA LIFE Centre London Aquarium the well-known
visitor's attraction in the field of aquatics. This report discusses the critical analysation of the
opportunity and challenges faced by using PESTLE framework. Also, evaluating the future
technologies that provide the academic potentials. Lastly, explaining the steps needed to market
oriented solutions in online learning environment.
MAIN BODY
PESTLE analysis for critically analysing the challenges and opportunities of online educational
environment
By using the pestle framework it mainly helps in analysing the set of factors which
externally impact the operations and the learning opportunities with using the online platforms.
Political factors
Political instability is the factors which mainly impacts in online learning of the visitors
as due to the impositions of the government. The restricted use of the internet in the country
mainly impacts the online learnings of the visitors arriving at the SEA LIFE Centre London
Aquarium. More than 75% of the individual prefer learning via using online platforms. Further
more, this provides an opportunity for the business as to educate the visitors via using the online

platforms for educating the visitors for attaining better experience while attracting to visit
aquarium. Thus, with the restrictions imposed by the government for conducting the business via
online platform mainly increased the use of internet and online learning platforms.
Economic factors
Various economic factors impacts the online learning of the visitors and the individual
for granting the educational services in the schools and the community groups. The infrastructure
quality in the eduction systems, education level in economy, types of economic systems mainly
impacts in adopting the online learning systems for attracting the visitors and educating
individuals for learning in schools and to the other community group of individuals. But the
online learning is affordable in nature as it helps in easily accessing the materials which re
displayed on the online platforms for better learning. Also, it helps in accessing better pictures
and the experiences of the aquatic life experiences being shared on the online platform, which
helps in attracting the visitors to visit at the SEA LIFE Centre London Aquarium. Further high
initial cost for providing learning online to the students in the schools and to the visitors mainly
impacts in easily accessing the learnings with using online software and the platforms.
As for instance enabling online learning for the student mainly enables the affordable
learning options and it is flexible in nature which requires no cost for attending the lectures and
accessing the materials being published by the schools on the learning apps and the platform by
the MOOCS.
Social factors
Due to changing times, with adopting more use of online learning the lack of human
interaction as it limits the face to face contacts with the staff and the individuals while learning.
Also, different languages are bing used in different countries, this impacts the visitors while
learning online and hinders in attracting the visitors while travelling in the aquatic fields in the
SEA LIFE Centre London Aquarium.
As for instance, the online learning to the visitors and the schools mainly limits the face
to face interaction which hinders in better understanding the learnings which is being done in the
classroom by the teachers with using the white boards and the digital lectures (Séraphin,
Ambaye, Capatina and Dosquet., 2018). As it is flexible in nature which results as the students
become lazy to attend the online lectures and do learnings on the online platform, in the

traditional methods they are mainly bound to go to school and attend the lectures for gaining
knowledge about the materials and the topics being taught in the schools.
Technical factors
With the changing times and latest technical advancements mainly changes the learning
options during pandemic. Various factors which impacts in attracting the visitors and learnings in
the school as the lack of connectivity to the internet mainly hinders in attaining online learnings.
With the lack and limited access to the internet for the students living in the rural areas hinders in
gaining knowledge by the means of online connectivity (Singh and Thurman, 2019 ). Also,
limited access to all the electronic devices by the visitors and the other community groups
impacts in gaining knowledge, due to the limited access for the infrastructure and the materials
for consuming the education with using the online platforms. Further more, with using the latest
technology mainly helps in publishing the content which is accessed by all the devices for the
visitors which is mainly used to attract them for visiting the SEA LIFE Centre London
Aquarium. Thus, for example, using the artificial intelligence, augmented reality mainly helps in
providing the best quality of learning materials to the visitors being published for the aquarium
and to the school students about the learning for the topics which can be stored on the online
platform for the further reference.
Legal factors
Different legal factors mainly impacts the business for making the online presence for the
visitors as for providing better experiences about the aquatic life. The legal permission by the
publishers and registering the websites and the app for displaying the information about more
than 10000 sea creatures different fishes, water based mammals and the different type of sea life.
For instance, as all the traditional textbooks and the materials cannot be shared on the online
platform as it hinders taking the permission from the publishers to publish all the textbooks on
the online platforms for enabling the learnings by using the online websites and the apps. Further
more the copyrighted issues, patent rights, curriculum polices for the schools. As al the published
documents and the content on the online learning must by copyrighted and then published on the
online platform as for gaining the attraction of the visitors and enabling students to successfully
learn from the materials being published on the online sites and Learning how to Learn on using
the coursea.
Environmental factors

Various environmental factors impacts the online learning and the delivery systems in
which the students, community groups and the visitors for gaining attraction by posting the
pictures on the websites and the online platform which mainly assist in attracting the visitors
while gathering knowledge of the SEA LIFE Centre London Aquarium. Also, for instance, by
adopting the online learning mainly helps in limiting the carbon commissions and limits the
widespread of energy and decreases the paper waste for the schools and the community groups
with learning via using online systems and using coursera for learning how to learn.
Future technologies relevant with the project
Digital technologies in the dynamic environment mainly helps in engaging the visitors
with attracting them to visit the destination. With the advancement the technical world it has
mainly transformed the learning environment in the tourism and in the field of education for the
schools and different community groups of individuals. Travellers nowadays mainly rely on
using different technology with searching and booking for visiting the places and undertaking he
different travel experiences while visiting to different countries (Taecharungroj and
Mathayomchan, 2019). With using the digital technologies it mainly helps in accessibility,
flexibility for accessing all the information needed by the travellers for visiting at the particular
place and get the through knowledge about the experience one gets after visiting that place.
Virtual reality
With using this technology, it is the best way to engage the tourist while attracting for
visiting the destination. This is the best way which helps in promoting and attracting the tourist
for visiting at the destination (Sun and et.al., 2019). By using this it helps in gathering the
information by virtually displaying the aquarium by telling the stories focusing the props, scent
and the sounded objects which can be touched and felt with gaining the inside experiences while
visiting at the destination. Further more, by using this technology it helps in defining and
explaining the lives of the endangered species and the mammals which mainly experiences in the
aquarium. As by using the 360 degree camera for the visitors it helps in providing better
experiences while visiting at the destination and gaining the insights and better experience. Thus,
with using tis technology will mainly helps in giving the knowledge as to protect these species
and limit the harm by connecting the individuals by face to face interaction for raising awareness
in rder to protect them.
Augmented reality

The augmented reality is the technology which mainly helps in aligning the needs and
regularly mapping the tourist attraction with allowing the visitors to see those places which are
highly popular and most interested in the case of restaurants, hotels and the places which is most
popular in terms of providing greater experiences while visiting and staying at the hotels for the
particular choices (Gonzalez and St. Louis, 2018). With using this technology mainly helps in
attracting the students as it enhances learnings and excites the students for learning about the
particular subject and learning the real concepts which improvise the learning and visitors
experiences while visiting aquarium.
AI chat bots
with using the AI chatbots it mainly helps in adopting the system and making easy
reservations for the tourist arriving at the particular destinations. This helps in providing better
consumer experiences by chatting and giving answers to the questions being asked by the
travellers while visiting the aquariums (Toral, Martínez-Torres and Gonzalez-Rodriguez, 2018).
With using different devices it helps the travellers to gather the information about the aquarium
while visiting at the places and helps in solving their queries in easy manner. With using the
technology in the platform for enabling better learnings for the schools as well as for the
community groups helps in gathering the information in easy manner and limiting the time to
waste in searching for the suitable content.
Voice search and voice recognition
With using this technology it helps in limiting the time in typing and better functionality
while searching for the particular events on the platforms (Orabona, 2019). This is mainly used
in different devices and helps in enhances the productivity while searching and learning the
content over the platform while learning made by the students.
IOT
with using the IOT it mainly helps in enabling and providing greater degree of
personalisations for the tourists by enabling the centralised devices. Also it helps the students
and the schools for better learning and suggesting the academic topics as per the interest to the
students (Nambiar, 2020). Also the teachers make use of this technology by making the smart
lesson plans for the students for providing better in learning and engaging the students and the
visitors to attract in learning and gaining better knowledge bout the experiences gained for the
aquarium. Also, it help in building the communication network for the schools and the students

by connecting the digital panels and interactive boards with displaying the information on the
real time mode as for the better online learning.
Virtual assistance
with using the virtual assistance it mainly helps the businesses by supporting in the
administrative tasks in the form of bookkeeping, social media and the servicing the consumers
with coordinating all the daily task on the particular time limits. The main examples are the siri
and Alexa, which manly helps in assisting the tourist by meeting all the needs which assits in
guiding the tourist as to visit the destination and the aquarium.
Explaining the steps for gaining market oriented solution
Taking different steps which helps in taking the market oriented solution which helps in
minimizing the challenges being faced in the online learnings and providing the access to the
students for gaining the online knowledge as for the aquarium and for adapting better experience.
Gathering the market research
With taking the market research mainly helps in identifying the deviations gathered while
learning online and using the learning platform by the tourist and the students. By surveying and
doing market research mainly helps in gathering the information about providing and attracting
the tourist to visit the SEA LIFE Centre London Aquarium. By collecting the information about
the learnings and gaining insights of the tourist being attracted from the platforms being used,
also it helps in identifying the needs and accessibility to provide better experience to the tourist
with visiting the destination.
Researching about the number of tourist in past and present year
By researching about the financial data and the profits of the year being earned of the
SEA LIFE Centre London Aquarium. This mainly helps in identifying the results of using the
online learning environment platform has attracted the tourists for visiting the destination or not.
Thus, with this research it intends to improve the online learning platform where the deviations is
being found.
Making effective use of communication platform
with making effective use of the communication platform mainly helps in accessing and
providing better virtual learnings to the tourist while visiting the aquatic field in the aquariums
and helps the students while learning with accessing the online platforms. Thus, this helps in

recording the lessons and engages the tourist in more attractive manner by recording the
published videos on the platforms for the travellers.
Minimizing the digital poverty
This step mainly helps in limiting the digital poverty as by enabling the Wi-Fi access to
all the tourist while arriving at the aquarium (Hoi, Sahoo, Lu and Zhao, 2021). This helps in
improving the affordability also supporting the suitable language for the tourism at the online
platform by making changes as per the language being accessible by the tourist on the online
platform with giving them options.
Taking feedback from the tourist and the students
lastly taking feedback from the tourist on the online learning environment with asking
them helpful wit using this platform or not (Mayer, 2019). This helps in improving he
experiences of the tourist while visiting the platform based for online learning.
CONCLUSION
From the above report it can be concluded that, due to the changing times innovation and
technology in the business played key role in adopting and educating as per the latest system.
With creating the online education environment that enables the visitors for being remotely and
experiencing the more than 500 species in the 3 floors, also helps in interacting with the animals
by diving and touching the pools and rescheduling the plans. Also developing this online
platform helps the business in providing the educational services to the schools and the other
community groups in successful manner. Thus, with the response to covid, adapting the online
learning platform as the learning how to learn with using coursera mainly help in better
educating the visitors about the aquatics and the providing best experiences which is being
provided by accessing the online learning platform with supporting the infrastructure facilities.

REFERENCES
Books and Journals
Singh, V. and Thurman, A., 2019. How many ways can we define online learning? A systematic
literature review of definitions of online learning (1988-2018). American Journal of
Distance Education, 33(4), pp.289-306.
Mayer, R. E., 2019. Thirty years of research on online learning. Applied Cognitive
Psychology, 33(2), pp.152-159.
Orabona, F., 2019. A modern introduction to online learning. arXiv preprint arXiv:1912.13213.
Gonzalez, D. and St. Louis, R., 2018. Online learning. The TESOL encyclopedia of English
language teaching, pp.1-6.
Hoi, S. C., Sahoo, D., Lu, J. and Zhao, P., 2021. Online learning: A comprehensive
survey. Neurocomputing, 459, pp.249-289.
Nambiar, D., 2020. The impact of online learning during COVID-19: students’ and teachers’
perspective. The International Journal of Indian Psychology, 8(2), pp.783-793.
Séraphin, H., Ambaye, M., Capatina, A. and Dosquet, F., 2018. DRA Model and Visual Online
Learning Material in Tourism. International Journal of Hospitality & Tourism
Systems, 11(1).
Toral, S. L., Martínez-Torres, M.R. and Gonzalez-Rodriguez, M.R., 2018. Identification of the
unique attributes of tourist destinations from online reviews. Journal of Travel
Research, 57(7), pp.908-919.
Taecharungroj, V. and Mathayomchan, B., 2019. Analysing TripAdvisor reviews of tourist
attractions in Phuket, Thailand. Tourism Management, 75, pp.550-568.
Sun, S., Wei, Y., Tsui, K.L. and Wang, S., 2019. Forecasting tourist arrivals with machine
learning and internet search index. Tourism Management, 70, pp.1-10.