Crisis Management Model - PDF
Added on 2021-06-01
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1 (Pratik T. U1875307) INSTITUTE OF HOTEL MANAGEMENT AURANGABAD Report A critical examination of the influence of Covid-19 on event and festival planning. Pratik Tendulkar (1875307) Global Events and Festivals (BHI 4041)
2 (Pratik T. U1875307) Table of Contents Introduction ............................................................................................................................................ 3Literature Review ................................................................................................................................... 4Crisis Management Model ................................................................................................................. 4Diagnosis of Crisis ...................................................................................................................... 4Planning ...................................................................................................................................... 4Adjusting to Changes .................................................................................................................. 4Effects of Pandemic on Event Industry and Tourism ........................................................................ 4Impact across Sectors ......................................................................................................................... 5Business ...................................................................................................................................... 5Exhibitions and Trade Fairs ........................................................................................................ 5Sports, Entertainment and Tourism ............................................................................................ 5Social........................................................................................................................................... 6Measures That Have Been Taken To Mitigate the Damage .............................................................. 6Workforce Planning ........................................................................................................................... 6Government Responses Important for Market Stability .................................................................... 7Discussion .............................................................................................................................................. 7Conclusion ............................................................................................................................................. 8References .............................................................................................................................................. 9
3 (Pratik T. U1875307) Introduction COVID-19 has had an impact on almost all aspects of life. In March of the year2020, the virus had spread to over 100 countries, forcing the World Health Organization to declare a global pandemic. Unprecedented lockdowns, strict travel bans and “social distancing” measures followed shortly. According to Johns Hopkins University, this year to date there have been almost 60 million cases and over one million deaths worldwide due to the novel coronavirus. Many industries that were thriving before the pandemic have faced significant revenue losses and contracted in terms of their growth. Several companies across multiple industries have already declared bankruptcy or were forced to lay off significant portions of their staff. Naturally, one of the worst affected by the pandemic was the events industry. 2020 saw the cancellation of many prominent festivals, sporting events, exhibitions and concerts in an effort to slow the spread of the virus. As early as March, St. Patrick’s Day festivities were cancelled all over the world. The restrictions imposed due to the pandemic have also impacted private events, such as weddings. Many highly anticipated major international events due to take place in 2020 were postponed until next year. The Olympics, due to take place in Tokyo, were postponed for the first time since their modern inception. Instead of cancelling the event, the organizers made the decision to reschedule the games until next year, when they will hopefully go ahead on July 23, 2021. Such a postponement of the summer Olympics is unprecedented in its history. However, they were cancelled three times during the 20th Century, most notably during the Second World War. Euro 2020 was also postponed due to COVID-19. The European football tournament has been rescheduled and will now take place in June and July 2021. However, other major football tournaments have gone ahead behind closed doors, in empty stadiums. One of the more bizarre results of this was the use of “fake crowds” at some football games. For example, Sky Sports partnered with EA SPORTS FIFA to design a range of crowd-like sounds, such as chanting and cheering, while broadcasting the English Premier League. These realistic sounds are specific to particular football teams, in order to give viewers a sense of atmosphere as they watched the game on TV. Due to this global pandemic such cancellations affected the tourism sector on a very large scale.
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