Integrated Professional Skills in the Digital Age

INTEGRATED PROFESIONAL
SKILLS IN THE DIGITAL AGE
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TABLE OF CONTENTS
INTRODUCTION............................................................................................................................3
MAIN BODY..................................................................................................................................3
Communication and collaboration tool supported to survive in current pandemic situation......3
Discussion of advantages, disadvantages, suitability and application of cloud storage and
computing....................................................................................................................................5
Positive and negative aspects of products and services being sold online and offline................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
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INTRODUCTION
Information technology is a system used by the businesses to manage the coordination
and communication at the organisation level. This report is based on the case study of
information and communication tools used by many businesses. Henceforth, report will
emphasis over different communication and collaboration tools that business houses use to
manage the communication at the work place. How the communication tools helped and
supported the business ventures to achieve the best level of communication effectiveness at work
place. Furthermore, report will emphasis over the aspect that cloud storage and computing
become significantly important in replacing the need of the business to acquire and maintain the
own infrastructure of the business entity. Different aspects associated with th cloud storage will
also discuss in this study. Compare and contrast will also do over the positive and negative
aspects of the service and products being sold over internet.
MAIN BODY
Communication and collaboration tool supported to survive in current pandemic situation
The world has seen and noticed the pandemic like situation due to the covid 19 virus.
This could spread all over the place and could not favour the business houses to sustain the
operation flow as lockdown like situations has been arises at a global level. The world has
stooped completely in the pandemic situation that could motivate to business houses to explore
the information technology tools by channelizing work from home like practices (Sharma,
Nawab and Alam, 2021). In context to the every single business operations communication and
coordination play a huge role in order to achieve the best level of work efficiency. Following are
the communication and collaboration tools that could support the business houses to sustain the
flow of operations even in the existing pandemic situations at a global level.
Cloud storage
Cloud storage is a system that allows the companies to store all the data and information
necessary for the business operations. This function is made in such way that companies can
manage all its data and information with support of internet. The lockdown situation could
impose work from home like practices for the business entities and in such situation cloud
storage like technologies make it more necessary for companies to sustain a good flow of
operations in the market. Every business sustains its operation flow with support of the
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technology. Cloud storage worked as a coordination tool in between the human resources
appointed at various business organisations (Pattison and Petry, 2020). The technology of cloud
storage allowed the employees to get access of all the information stored in the system
maintained by the businesses. Work from home like practices are followed by the majority of the
business houses and in such a time this technology could allow the employees to entertain all
important information that can support the human resources for achieving the best level of work
efficiency. Cloud storage is an important process that not only support the organisations to
provide necessary data and information to all employees associated with the company but this
software also supported in updating the necessary information so that more advanced level of
work efficiency could have been achieved by the company.
Cloud storage has been a major supportive tool for businesses as this is very easy to
collect the information in current technology world but this is equally challenging for storing the
information in the systems established by the business houses (Munir and et.al., 2021). Cloud
storage worked positively in such a context by allowing the business houses to store as much
number of information that businesses are required to sustain a positive flow of operations and
functions of the company.
Cloud computing
Cloud computing is another key technology that has been used by the business houses at
a global level in process to sustain an effective flow of operations and functions even in case of
the lockdown like situations. Cloud computing has favoured the employees of company to
coordinate with other employee over the company system. This is the tool that also allows the
employees to communicate about different business issues by exploring the level of information
required for achieving the best level of work efficiency. Cloud computing is among the most
used tools of the information technology (Avtar and et.al., 2021). This tool not only support the
businesses to support employees with support of quality of information and data but also to make
things better for the employees for delivering the best level of work satisfaction. Senior
management also get to communicate with the employees of company over this system.
In the lockdown, like situation when it was so necessary and challenging for all the business
houses and senior management to coordinate with thousands of work force this technology
played a vital role in addressing all different issues.
Customer relationship management applications
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