Integrated Professional Skills in the Digital Age

Integrated Professional
Skills in the Digital Age

EXECUTIVE SUMMARY
Project of information and communication technology summarises that it is a term which
stresses out responsibility of communication together with integration to computers. It have key
responsibility in knowledge because of changeable potentials for making relationships among
people. Atech Support Ltd which is a IT based establishment having location at High Wycombe
in UK since 2006. In this project, discussion about communication and collaboration tools that
are Asana and Office 365 are discussed. It also includes aspects about products sold in online
and offline manner.

Table of Contents
EXECUTIVE SUMMARY.............................................................................................................2
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
Identification as well as discussion on distinct Communication and Collaboration tools along
with the ways they helped various businesses to surviving within current pandemic.................1
Cloud storage and Computing.....................................................................................................5
Comparing and Contrasting the positive and negative aspect of services and products being
sold online and offline.................................................................................................................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Information and Communication Technology could be delineated to extensional word for
information technology which looks towards roles related to unified communications as well as
integration of telecommunications (Asongu and Odhiambo, 2019). In modern times, ICT has
become more significant for companies during pandemic situation of Covid-19. Components of
ICT are digital transactions, internet access, cloud computing, digital data and so on. It improves
communication, encourages strategic thinking, protects organisational information, cuts costs
and cultural barriers. To understand concept of Information and communication technology,
selected organisation is Atech Support Ltd which is a IT based company having location at High
Wycombe in UK since 2006. Its key clients are Bravo Investment House, Octopus Investments,
BirdLife International, Firmdale Hotels and Lawn Tennis Association.
The report discusses about various communication and collaboration tools. It also
includes the way in which the tools have helped many organisations to attain survival in existing
pandemic. Further, it includes use of strong social media tools that are Cloud storage as well as
computing. At last, positive and negative aspects related to services along with goods being sold
offline addition to online are includes in it.
MAIN BODY
Identification as well as discussion on distinct Communication and Collaboration tools along
with the ways they helped various businesses to surviving within current pandemic
Communication and collaboration tools:
Communication along with communication tools are catchall terms that are used to
denote various types of software together with online services which permit group of people to
perform teamwork on common projects, despite of their physical location. At same time,
collaboration tools support group of individuals in attaining common objective. By using
collaboration tools, wide number of projects and tasks are managed with effective
communication and sharing files efficiently (Ottenbreit-Leftwich, Kopcha and Ertmer, 2018).
Within Atech Support Ltd, communication and collaboration tools are seen as digital solution
which support teams to exchange ideas, collaborate as well as carry out practices more
productively. Some of tools which are adopted by information technology team of Atech Support
Ltd are as identified and discussed;
1