Integrated Professional Skills in the Digital Age

Integrated Professional Skills
in the Digital Age

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Different communication and collaboration tools.......................................................................3
The ways through which these tools helped the companies to survive in current pandemic......4
Advantage of Cloud Storage and Computing..............................................................................4
Disadvantage of Cloud storage and Computing..........................................................................5
Suitability of Cloud storage and computing................................................................................6
Applications of Cloud Computing...............................................................................................6
Positive aspects of online business and negative of offline.........................................................7
Negative aspects of online business and positive of offline........................................................9
CONCLUSION................................................................................................................................9
REFERENCES................................................................................................................................1

INTRODUCTION
Information and Communication Technology (ICTs) is playing crucial roles in helping the
people in their works and also in their daily life. It is because the ICTs engineers are creating and
developing new services and applications on a daily basis in order to help the business and
society. This report will discuss the various tools of communication and collaboration and also
how they help the businesses in surviving in this pandemic situation. The report will also cover
the cloud storage and computing concept.
MAIN BODY
Different communication and collaboration tools
Basically, there are various communication tools available in order to ease the work of the
staffs of the companies. But the most important and useful tools which help many companies in
surviving in this pandemic are as follow:
 Zoom: This is a tool which help many individuals and business in managing and
arranging their daily task via online meetings and conferences. This cloud-based service
provides video conferencing, online meetings chats and mobile collaboration. Nowadays,
this apps are trending as the second most downloaded app in the world. It provides the
high-quality video and audio along with the recording of calls for the future review.
Many people at the same time can join the meeting which help the business very
significantly (Agarkhed and Ashalatha, 2017).
 Asana: This is a collaboration and communication tool which is founded by the
Facebook in the year 2008. This app is designed in such a way with the help of which the
companies the managers and team leaders are able to manage, track and organize the
workloads. This helps the team members in collaborating with each other and also make
easier to work on a project together even at work from home. This tool provides services
such as task assignment to teammates. Setting deadlines, creating projects and also chat
in a specific task.
 Slack: This is a messaging tool which is basically helpful for the video games developer
company because of its full-service collaboration platform. It is generally integrated with
the popular platforms such as Twitter and Dropbox in order to provide the best messaging
services to business. Here, the company can also able to share any type of photos and

videos and also as many as they like in order to promote their brand products and
services.
 Cisco WebEx: This is a tool with the help of which the company are able to conduct and
arrange large online meetings and conference. It is basically most widely-used online
meeting tools by the users all around the world. With the help of this tool the team
members are able to host and join the meetings along with share screens and documents
with each other’s. While presentation, each member can pass the control of the writing
and presentation to another on virtual white boards. The companies that are offering work
from home can also use this tool for collaborations, webinars, training and customer’s
support.
The ways through which these tools helped the companies to survive in current pandemic
Because of the covid-19 many people are working from home for their first time and the
companies are facing difficulties in adjusting their strategies according to this. But at the same,
there are various communication tools and online channels available with the implications and
use of which the companies are surviving. With this, the companies are managing the task and
activities via using Zoom platform. The company assign the task and the employees complete the
task and upload it on the platforms via using platforms. The companies are also able to make
decision without any delay by arranging online meetings and conferences. Not only that, the
companies are provide the training and development to the employees on this platform only
regarding how to use it on their daily routine (Karthiban and Smys, 2018). For example, Tesco
plc. offers products to the customers via online delivery by launching their own online shopping
platform. The best way the team leaders adopt to improve the collaboration of their team
members is by physical, operational and affinity skills. These tools help company in building the
trust of the consumers and employees on the business are make them interdependence.
Advantage of Cloud Storage and Computing
The various advantage of cloud storage to the companies that have used it in their business
are as follow: