Integrated Professional Skills in the Digital Age- Report
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Added on 2021-02-19
Integrated Professional Skills in the Digital Age- Report
Added on 2021-02-19
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Integrated Professional Skills in theDigital Age
Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY ..................................................................................................................................1Difference between web conferencing providers and its applicability........................................1Skills required to conduct online research ..................................................................................2CONCLUSION................................................................................................................................4REFERENCES................................................................................................................................5
INTRODUCTIONInformation technology refers to the term that includes different systems for sendinginformation to one person to another or to store important data of the company for long period(Tømte and et. al., 2015). It is important to use information system as it manages all the datathat is needed to carry out the work. Report will include types of web conferencing provider its features and their applicabilityin the company. Furthermore, it will include skills that is required for conducting online researchand challenges faced in it. MAIN BODY Difference between web conferencing providers and its applicabilityWeb conferencing refers to providing online services to customers that help them in easycommunication from one person to another. It provides facilities like video call, conference calletc. It is the most engaging platform nowadays as almost all the people is using this technologyfor making life easy (Gretter and Yadav, 2016). There are three benefits of using theseapplications as it helps in easy communication, Reduction in the travelling cost and improvedefficiency of people. In this report Skype and Webex web conferencing application is taken for further study. SkypeWeb exIt is a telecommunication application thatprovide various services to its customers suchas voice calls, video call that facilitate easycommunication between people. It is also a web conferencing provider thatprovides video conferencing and onlinemeeting between various people in thecompany. It uses 108 language that helps in providingservices. In this there are no such languages thatfacilitate communication.Operating system used by Skype are Linux,Windows Phone, iOS and Android. It used Cisco Systems as its operating software.It is performing at the rate of 9.0 points. Its performance include 8.9 points Skype is offering freemium model of paymentand its basic service is free. It doesn't use such offer to the customer. It facilitates instant messaging (Huda, 2019).In Skype 25 users can participate in doingIn Web ex free account will allow only 3 users1
video call and in paid amount 10 users willinclude in the call. and the premium account will facilitate 8 users.The cost that is charged on premium account is$ 9 per month. Its cost is ranging from $ 25 to $ 90 per month.Its quality of video is based on subscription(Goldie, 2016).It offers standard quality to customersregarding calls and video conferencing. As web ex is a platform that support web based, iPhone app, android app in its software WhileSkype is using all these apps including windows phone application. Customers of both webconferencing are same such as freelancers, small business, medium size business and theenterprise. Web ex pricing starting from $ 19 per month while Skype starting price is € 3.49 permonth. Web ex is providing various features to the customers such as call recording, chat,conferencing, meeting management etc. while Skype has video call recording, instant messagingor transfer file from one system to another. Integrations that is used in Web ex are drop box,Microsoft outlook, Zapier, Zen desk etc. While in Skype slack, Microsoft dynamics CRM etc.are used as integration (Bridgstock, 2016). They both save time and effort that is used in both theweb conferencing application as compared to another competitors. They are applicable in all the IT industry as Skype is applicable in various channels thatis used for operating various channels on the internet. This will help in facilitating variousservices related to the audio or video call. This will help in monitoring various ways ofcommunication to people that are living far from each other. Web ex is also providing manyservices like multimedia content sharing, brainstorming, call sharing, webinars that is being usedby customers as well as companies for easy facilitating of services to them. Skills required to conduct online research For conducting online research some skills is required to make it effective and efficientare as follows:Checking Sources:- It is an important part before start doing online research that to check all theonline sources that is required to complete the research. Sources can be identified by doingproper research as there is no source remain vacant through which information will be collectedand is useful for the researcher. 2
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