Intelligent System Development for Data Soft Solutions

Running Head: Company: Data Soft Solutions 1
Intelligent System Development
REPORT
STUDENT NAME

Data Soft Solutions 2
Contents
INTRODUCTION.......................................................................................................................................3
INTELLIGENT SYSTEM BACKGROUND..............................................................................................3
KNOWLEDGE SOURCES & KNOWLEDGE ACQUISITION................................................................4
Knowledge design.......................................................................................................................................6
User Interface Prototype..............................................................................................................................7
Knowledge engineering process..................................................................................................................9
CONCLUSION.........................................................................................................................................10
REFERENCES..........................................................................................................................................12

Data Soft Solutions 3
INTRODUCTION
The 21st century is growing as the era of technology. From auto pilot mode till Alexa or Siri, with
rapid growth in digitalisation human have made the pace of getting work done a little faster and
easier (Byun & Park, 2011). Humans are making machines and software which can help them
while working, making commencement of the work at a much faster, automatic and accurate
manner.
Humans created technology to get assistance and lesser the human efforts, yet deliver the
correct work. The following report elaborates one of the emerging aspects of technology known
as Artificial Intelligence (AI) or Intelligence System (IS). This aspect came into role when the
organisation realised that digitalisation will get affected by one most trait of performing any task
by the humans which is ‘decision-making’. AI software that was originated keeping in mind the
two dimensions of human behaviour action and thought, as how would have a human reacted in
a certain situation. It is developed to preserve the rationality in the performance and intelligence
just like humans.
Every organisation has adopted the concept of using AI from past few years irrespective
of the sectors or type of industry. The following report is about the Data Soft Solutions. It is a
software development and outsourcing firm, catering their clients with IT solutions (Omurca,
2013). With their headquarters located in Kuala Lumpur the company provides its clients with
both onetime services as well as yearly based services relating to software and networking.
Further in this report analysis about the issues faced by the organisation has been mentioned.
While rendering customers from various type of industry for different projects and span
maintaining records and quality justifying their services.
INTELLIGENT SYSTEM BACKGROUND
IT sector is one of the most contributing sectors toward showing the growth of the economy.
With utilising technology and science an organisation can reduce the manual efforts ratio lower
than the automation work done. Just with the correct command with a click one can get the task
performed in the desired manner (Dagli, 2012). But getting tasks performed by a machine,
making the correct decision while giving the command is necessary. If a wrong command is

Data Soft Solutions 4
delivered, the machine will give the outcomes with accordance to the wrong command. Keeping
this aspect as concern the intelligence system was developed, where software which can
rationally think and perform tasks similar to human beings intelligence came to existence.
Data soft Solution is an IT solution providing firm to different where the customers
prevailing services vary from one customer from another. As the customer might take one time
service or may be on a regular annual base, retaining the information in a systematic manner is
essential while working. The following are the few areas where the utilisation of the intelligence
act as a great help but needs proper attention and maintenance:
 Data Management and analysis: To maintain the records in a systematic way and analysis
as when required for attaining the growth of the organisation or the basic information
about clients. This will help to make use of the information at any point of time.
 Decision Making: The concept of intelligence system was developed to fulfil this
attribute which plays the base of all the activities held by the organisation. To give the
correct command on the basis of the correct decision will lead to optimal use of resource
that lead to positive outcomes (Lee, Ku, Kim, Kim, Lee & Son, 2011).
 Human Resource (HR) Department: Intelligence system assists the HR to maintain the
records of the resources, clients and employees. In the present era all the records
maintained are stored in a system to instead of maintaining them handwritten. This
provides a quick access to the required information without wastage of time.
 Error detection: As the intelligence system works on the two dimensions of action and
thoughts, the software are designed according the work performed by different
organisations with varies features. Whenever there is an error in the command which
does not match the software or programming installed there will be detection for error.
 Automation: Once given a command to start up with a programme, the further tasks in
the designed programme will be performed automatically one after the other without any
error. This help in completing of the task within a particular limit and time.
KNOWLEDGE SOURCES & KNOWLEDGE ACQUISITION
Knowledge is utilized as the tool for bridging up the gap between unsuccessful people becoming
successful. With the command over knowledge, one can reach the desired goal in their life.