Inter Agency Working Case Study: Challenges and Opportunities

INTER AGENCY
WORKING CASE STUDY

Table of Contents
INTRODUCTION...........................................................................................................................3
QUESTION 1...................................................................................................................................3
Evaluating complex challenges and opportunities of inter-agency working with particular
emphasis on the distinct cultural needs of Reshma and Ahmed have to cope within the UK.....3
QUESTION 2...................................................................................................................................7
Analysing how lack of good leadership amongst healthcare agencies would impact negatively
on Reshma and Ahmed................................................................................................................7
Outlining some of the policy issues faced by the Ahmed and Reshma.....................................10
QUESTION 3.................................................................................................................................10
Explaining how effective multi-disciplinary teams work together............................................10
CONCLUSION..............................................................................................................................12
REFERENCES................................................................................................................................1

INTRODUCTION
Agency working refers to strategic decision of working through an agency which finds
the best and suitable solutions for individuals (Dixon and et.al., 2022). It makes a person capable
to understand the culture and environment, where they reach to work independently, out of their
home town. The current assessment will be based on a case of study of Reshma and Ahmed. The
study will explain complex challenges and opportunities of inter-agency working with a specific
emphasis on distinct cultural needs, both persons have to cope with in the United Kingdom.
Furthermore, it will specify how lack of good leadership amongst healthcare agencies would
impact negatively on Reshma and Ahmed. It will also clarify some policy issues faced by them,
and how effective multi-disciplinary teams work together.
QUESTION 1
Evaluating complex challenges and opportunities of inter-agency working with particular
emphasis on the distinct cultural needs of Reshma and Ahmed have to cope within the UK.
Inter-agency workings is defined as act of creating permitting situations for better
functioning of front line services and individuals (Joseph and et.al., 2018). The current form of
action is also considered as procedure of families and agencies joining together, in order to
interdependent problem solving that concentrate on improving services to a family and children.
There are some challenges encompasses, with inter-agency working, such as;
Contextual barriers-
Inter-agency working, include some obstacles and benefits too. The first challenge that
this term encompasses is current one (Trifiro, 2018). According to contextual barriers, while
working with more than two agencies, financial uncertainty can be raised, which can put
negative impact on service users. It can lead to decrease the effectiveness of an agency
performance and operational level, more than last few years or months. It is fact that uncertainty
usually arise when the predicted results are limited and inappropriate, which is not suitable for
the aim achievement of any company, especially that operate under the term of inter-agency
working. Changes in the political steer is also included in the category of contextual barrier or
challenges, that relate to inter-agency working. Any form of change in the context of political
steer, can also create the biggest challenges of inter-agency working, which in turn lead to
provide the adverse outcomes. Political steering is the concept of subject-led, aim directed and
intentional attempts, that related to the social procedure influence. When a change occur in

regard to this term, it directly affect, the performance and effectiveness of multi-agency working
process, which create unexpected challenges for each company to survive and perform in
effective manner. The current category of challenge emphasis on distinct cultural needs of
Reshma and Ahmed as they face financial issues while living and managing their life in the UK,
especially when they are immigrated, from home town to the United Kingdom. For example, in
the Bangladesh they live in council house, where they do not need to pay rent because their
payment has been given by the council, which is not possible in the UK.
Organizational challenges-
Two or more companies performance and collaboration, create the procedure of inter-
agency working (Scott and Merton, 2021). This process become complex and challenging, when
each agency has different policy, system and procedure, that they follow to work and achieve
strategic aim. It is fact that different perspectives and principles, followed by the agencies can
create the biggest challenge of inter-agency working practice. It makes thing quite difficult to
understand, which is important and essential for the agency for which individual person work in
effective and appropriate manner. Policies and systems differences, considered as organizational
challenges, which affect negatively upon service provider and user. When the policies and
systems related to inter agency working is different, then it impacts the distinct cultural needs of
both Reshma and Ahmed, as they also face issue to cope up within the new environment of UK.
It creates issues for both of them in term of understanding and accepting the different and new
policies that, they follow in the Bangladesh earlier. Service agencies in the UK and Bangladesh,
might be followed some different policies related to health care and other, which become the
main reason behind organizational challenge that related to inter-agency working.
Commitment obstacles-
Along with above two challenges, the current term is also encompasses in the category of
issues relate to the inter-agency working. Commitment challenges arise because of lack of
explicit commitment to inter-agency working. When an agency while working in a group and
with collaborative manner, do not make achievable commitment, that can create challenge
related to the continuous inter-agency working process (Ntale and Ssempebwa, 2022). It is
important for the agencies to make appropriate and achievable commitments, so that they can
contribute to increase the effectiveness and performance of inter-agency working successfully,
which is not possible because of poor commitment level. Commitment challenge occur, due to