Summary of the Paper The paper seeks to study the variance in speech act of complaint in a migration context of Italo-Australians, Anglo-Italians, and Italians.Rubino (2011) maintains that less attention has been granted to pragmatic language transfer from the host to the migrant language.The current study was propelled by the fact that studying the impact of host language on the pragmatics of migrant language may prove to be problematic.Conducting studies in the migrant country can be challenging considering that an excellent examination of pragmatic behavioral changes can only be conducted in the home nation (Mahler & Pessar, 2006).
Summary of the Paper Cont’The interaction between the natives and migrants is often characterized by prejudice and misunderstandings thus causing conflicts (Ting-Toomey & Chung, 2005).The gap identified by the author is insufficient information concerning complaints handling in a cross-cultural perspective considering that Australia contains people from different parts of the world (Syed & Pio, 2010).In brief, this study specifically examines the complaints of Anglo-Australians and Italians in Australia and relates them to the same scenario of Italians in Italy.
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