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Intercultural Communication Issues- PDF

   

Added on  2021-05-31

4 Pages1035 Words114 Views
Introduction:Communication within the business paves the way for enhanced motivation, improved transparency anda positive work environment.Business communication plays a significant role in the success of every business. This is why organizations ensure that the flow of communication within the business is clear and transparent.Exigency:An exigency is the problem that is being addressed. This particular case highlights upon the problem of various intercultural communication issues faced by the organization. The multinational business is facing numerous intercultural communication issues which are adversely impact employee performance, motivation, coordination and work place environment.Thesis:This thesis aims to understand the barriers to intercultural communication issues, their impact in the organization as well as various recommendations that can be strategized in order to address the same issue.Preview of the presentation:The preview of this presentation is as stated: The presentation would begin with an introduction and eventually would aim to address barriers to intercultural communication, impact of the same and recommendations to address the same. Two examples would also be shared of real businesses and details would be provided about how these leading organizations are aiming to address intercultural communication barriers.Main point 1 – Barriers to intercultural communication:There are four barriers to intercultural communication •Language barriers – owing to the presence of the organization in multiple countries, employees do not understand each other’s local languages and hence language is a crucial barrier that restricts effective flow of communication.•Lack of understanding of different cultures – people coming from different cultures do not understand other cultures easily and hence this leads to lack of coordination.

•Lack of awareness about other cultures – many times employees lack complete awareness about the existence of a culture that is different than their own. This lack of awareness about different cultures may cause conflicts.•Time differences that exist in various geographical locations and time zones also make it difficult for employees to communicate and coordinate with each other.•Different working styles – every employee has a different working style which acts as a barrier toefficient communication.Main point 2 – impact of intercultural communication•Cross cultural communications make it difficult for team to coordinate effectively. This is because they speak different languages and work in a different style from each other and hence are often unable to coordinate well with each other.•These issues adversely impact the overall performance of employees because of the lack of coordination and communication. •Intercultural issues tend to create a conflicting work place environment as people may knowingly or unknowingly show disrespect to other employees•Increasing conflicts reduce employee motivation within the organizationMain point 3 – Resolving intercultural communicationThere are various strategies that can be adopted by business to resolve communication issues in an intercultural setting.•Lead by example – the leaders of the business must take responsibility and lead the organizationusing a common language and learning different cultures themselves.•Address conflicts responsibly – the conflicts that arise due to these intercultural communication issues must be addressed effectively to ensure improved performance.Be creative: creativity and innovation respond well to effective communications. Leaders mustalso focus upon instilling creativity in the business in order to encourage employees tocommunicate effectively.

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