Intercultural Communication Relations in Organizations

This essay discusses intercultural communication relations in organizations, including the impacts of culture on perception, language and non-verbal communication, issues faced, cultural values, and the importance of maintaining cultural identity.

Running head: INTERCULTURAL COMMUNICATION RELATIONS
INTERCULTURAL COMMUNICATION RELATIONS
Name of the Student
Name of the University
Author Note

1INTERCULTURAL COMMUNICATION RELATIONS
The cultural background of an individual helps in the influencing of the various cultural
activities that are undertaken by the concerned people within the given organization. The
following paper attempts a discussion on the intercultural communications as is present within
the multitude of the various organizations have been active all over the world. The essay opens
with the discussion of the impacts of the culture on the perception of the given employees of the
organization. The essay thereafter attempts a discussion on the role played by the language and
the non-verbal modes of communication within the given organization. The essay aims to further
discuss the issues that are faced while indulging in the intercultural communications within the
organization. The essay further proceeds to deal with the several cultural values and the effects
of the values on the female employees. The essay also discusses the issues that are faced when
two different cultures come in contact with each other. The essay sheds light on the importance
of the maintenance of the cultural identity of the concerned person in discussion and the role
played by the intercultural communication in the maintenance of the sustainability and
innovation within the company. The second part of the essay attempts a reflection on the
readings that are implemented within the course. The essay proceeds to discuss one of the
theories that are supported by the theories that were taught within the given course of study. The
essay further discusses the paradigm shift that is experienced within the academic journey that
has been undertaken within course.
The culture of the organization is known to affect the perception of the people belonging
to the different cultural backgrounds. The cultural aspects are generally considered to stereotype
a person who belongs to the given cultural background. The stereotyping of the people tends to
be based on the culture specific activities that are maintained by the people who belong to the
given culture (Hassard et al., 2018). The cultural background of an individual helps in the

2INTERCULTURAL COMMUNICATION RELATIONS
influencing of the various cultural activities that are undertaken by the concerned people within
the given organization. The workforce of the organization is known to have been implementing
varied issues in the matters that are related to the cultural practices that are followed within the
given organizations (Mansouri, 2017). The cultural preferences vary from one society to the
other and is important for the development of the multicultural workforce within the organization
that have been operational in the global markets.
The language that is used by the concerned person and the non-verbal modes of
communication as used are generally known to have been occupying a greater section within the
culture of the organization. These factors are helpful in the matters that need the use of the
written mode of the communication. Neuliep, (2017) states that the major modes of
communication as is maintained by the concerned organization include the memoranda issued
within the company, the communication that is maintained within the organization through the
official letters, the official emails that are maintained within the organization. The nonverbal
communication is heavily dependent on the culture specific factors that are implemented within
the organization. The non-verbal modes of communication also include the gestural cues that are
followed in case of the speakers who belong to language groups that are mutually unintelligible
in nature (Paternotte et al., 2015). This means that the people are incapable of deciphering the
languages that they have been speaking. The gestural modes of communication are known to
have been used in these cases.
The language usage and the uses of the other modes of non-verbal mode of
communication might lead to the barriers within the effective communication on the inter
cultural basis. The difference in the use of the languages is known to have been affecting the
communications within the given business organization. The effectivity of the communications is

3INTERCULTURAL COMMUNICATION RELATIONS
also affected by the other factors like the body language and the postures that are maintained
within the communication processes that are implemented within the concerned organization in
discussion. According to Turró, Urbano and Peris-Ortiz (2014) the gestural features might also
affect the effectiveness of the communications that take place in the casual situations. This is due
to the fact that the various gestural and the non-verbal cues might face huge changes with the
change in the social factors as well as the change in the cultural factors that are maintained by the
concerned individual (Rice, 2015). These change within the given organization might pose to be
one of the major barriers in the effective nature of the business communications within the given
business environment.
The role of the women is generally considered to be of a major importance in the matters
that are related to the various business activities all over the world. There exist several cultures
within the world wherein the equality among the sexes are not maintained. This results in the
conditions wherein the communication among the people belonging to the other cultures might
be hampered (Carrasco et al., 2015). The workplace equality among the genders should be
maintained in order to help the strengthening of the various internal affairs of the concerned
organization. This cultural issue might also lead to the avoidance of the employment of the
female staff within the concerned business organization especially at the higher levels of the
organizational hierarchy (Sorrells, 2015). The non-incorporation of the female employees at the
managerial levels might also reflect the power distance that is maintained within the given social
boundaries.
The migration of people from one state or geographical location to the other generally
involves an effect on the cultural factors that are implemented within the given society. There
exists significant amount of changes in the matters that are related to the shift in the cultural

4INTERCULTURAL COMMUNICATION RELATIONS
matters. The person who has been migrating from one country to the other is often observed to
be experiencing a shift in certain matters that are related to the culture of the state wherein the
person has migrated (Brock & Tulasiewicz, 2018). The major areas that might be affected refer
to the usage of the language within the country, the power distance that is maintained within the
social as well as the territorial boundaries of the country. One of the major areas that might need
to be provided more attention to is the representation and the implication of the several body
language cues that are generally used in the given social area (Peng, Van Dyne & Oh, 2015). The
person might also need to acquire more knowledge on the social as well as the cultural customs
that are practiced in the given area of migration in order to smoothen the interaction that he or
she might be conducting with the people residing in the concerned area.
The cultural identity of a certain person is one of the major social attributes of the person.
The cultural identity of the person acts as a distinguishing feature of the concerned person and
helps the person to stand out in the crowd. The cultural identity of the concerned person refers to
the influence of the status of the conception and the perception of the self of the concerned
individual (Guillaume et al., 2017). The cultural identity of the concerned person is inclusive of
the various identifiable factors that constitute the complete identity of the person. These factors
might include the religious beliefs of the person, the ethnic identity as is put forth by the person
as well as the social class and the standards that are maintained within the organization
(Pedersen, Gwozdz & Hvass, 2018). The usage of the language by the concerned person is also
related to the cultural identity as maintained by the concerned individual. The cultural identity of
the person might also be derived from the usage of the gestural cues during the conversations
through both verbal as well as non-verbal methods of communication.

5INTERCULTURAL COMMUNICATION RELATIONS
The sustainability and the several innovation techniques that are implemented within the
multitude of the organizations that are active within the global market tend to involve the
intercultural communication among the organizational workforce of the company. The
intercultural communication within the organization helps in creation of a proper atmosphere
within the workplace (Coates, Gray & Hetherington, 2006). This is majorly necessary in the
cases wherein the concerned business organization has been aiming at the expansion into the
foreign markets. The incorporation of the intercultural team members for the completion of a
project that has been undertaken by a certain business organization helps in discussing the
several innovative ideas within the organization (Servaes, 2016). This in turn helps in the
improvement of the overall performance of the company and thereby affects the competitive
advantage of the concerned business organization within the given market of operation.
The course of paper 7280 has helped me to gain knowledge on the major aspects of
communication. The course has helped me to attempt a rectification of the assumptions and
prejudices that I had on the communication between the language usages. The course has also
taught me to find resolutions to the various problems that might arise while dealing with the
intercultural communication that takes place among the employees of the organization. The
course on the intercultural relationships has made me gain awareness on the fact that the
intercultural communication affects the sustainability and the innovation of the various
techniques that are implemented by the company in order to maintain its foothold within the
given market.
The course has helped me learn more about the concepts of the intercultural
communication that exists in the present-day business organizations that are active within the
given global market. The course has helped me to learn more on the perception developed by the

6INTERCULTURAL COMMUNICATION RELATIONS
people on the activities of one certain individual as well as the importance of the perception of
the concerned person in discussion. The course has helped me learn about the stereotyping of the
concerned individuals as is observed in the majority of the cases. The cultural aspects are
generally considered to stereotype a person who belongs to the given cultural background. The
stereotyping of the people tends to be based on the culture specific activities that are maintained
by the people who belong to the given culture (Phutela, 2015). The cultural background of an
individual helps in the influencing of the various cultural activities that are undertaken by the
concerned people within the given organization.
One of the most suitable examples in this case refer to the advertisements that are aired at
the various television channels. The storylines that are depicted within the given advertisement
are often seen to be facing issues that are related to the gap in the perception of the concerned
audience and the person who is responsible for the creative content that is displayed within the
advertisement that is circulated as a promotional event by the organization.
The academic journey through the course for the paper 7280 has helped me gain
knowledge on the various factors that are responsible for the proper understanding of the
intercultural relations and communication. The course has also helped me to gain knowledge
about the effectivity of the communications is also affected by the other factors like the body
language and the postures that are maintained within the communication processes that are
implemented within the concerned organization in discussion (Ruwhiu & Wolfgramm, 2006).
The gestural features might also affect the effectiveness of the communications that take place in
the casual situations.
In lieu of the above discussion it might be pointed out that the intercultural
communications within the workplace is one of the influential factors in the improvement of the

7INTERCULTURAL COMMUNICATION RELATIONS
competitive advantage of the concerned business organization. The workforce of the
organization is known to have been implementing varied issues in the matters that are related to
the cultural practices that are followed within the given organizations. The workplace equality
among the genders should be maintained in order to help the strengthening of the various internal
affairs of the concerned organization. The intercultural communication within the organization
helps in creation of a proper atmosphere within the workplace. This is majorly necessary in the
cases wherein the concerned business organization has been aiming at the expansion into the
foreign markets. The incorporation of the intercultural team members for the completion of a
project that has been undertaken by a certain business organization helps in discussing the
several innovative ideas within the organization. The course on the intercultural relationships has
made me gain awareness on the fact that the intercultural communication affects the
sustainability and the innovation of the various techniques that are implemented by the company
in order to maintain its foothold within the given market.

8INTERCULTURAL COMMUNICATION RELATIONS
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