Internal Analysis of 7-Eleven Company

This report provides an internal analysis of 7-Eleven Company, including ethics, business standards, corporate social responsibility, and sustainability. It also offers recommendations to improve the company's ethical environment.

Internal Analysis of 7-Eleven Company

Introduction
 In the recent past 7-Eleven Company has been faced by cases of falsification of
employment records and allegations of underpayment of employees.
 As a result, the primary objective of this report is to provide an internal analysis report
for the Company.
 This report gives analysis of 7-Eleven Inc., ethics and business standards of the
company and corporate social responsibility.
 Also, it gives a check of the company’s sustainability.

7-Eleven Ethical Standards
 According to the Fair Work Ombudsman (FWO) report indicate that the working
condition of 7-Eleven Company has been declining over the years (Crane, &
Matten, 2016).
 The whole work structure at the company is flawed and the company is only
earning return by underpaying its employees particularly immigrants (Sivaraman,
& Turner, 2016).

Cont’
 The report shows that immigrant employees work for many hours and yet they are
underpaid (Ferrell, 2016).
 It is unfortunate that this practices is happening in the watch of the management
leadership.
 Certainly, this wage scandal shows that 7-Eleven is faced by corporate
irresponsibility.

7-Eleven Code of Ethics
 7-Eleven Inc., advocate for lawful and fair dealings at all times.
 As a member of the National Coalition of Association 7-11 has pledged to work
by strictly observing the highest standards of fairness, competency, and integrity
in its operations (Bryson, 2018).

Cont’
 As a member of the National coalition 7-11 believes in relationship of trust, respect, fair and equal
dealing.
 Nonetheless, regardless of 7-11 having code of ethics in place it does not seem to
adhere to these policies.

Theoretical Framework
 The case of underpayment can be described by two ethical theories subjective
and utilitarian perception.
 The ethical subjectivism theory is concerned with the company’s moral decision-
making process which ensure that employees are able to express their feelings.

Cont’
 According to utilitarian theory people are supposed to ensure that
they promote maximum good for each person.
 The maximum good for each individual has to be neutral, thus 7-
Eleven Company should work to ensure that abide by these theories
in all its practices.

7-Eleven Inc., Corporate Social
Responsibility
 According to Tai, & Chuang, (2014) the scholar defines corporate social
responsibility (CSR) as the way a company runs its operations to result in an
overall positive influence on society.
 CSR entails social impact, sustainability and ethics operated in line with the
company’s objectives (Goetsch, & Davis, 2014).

Cont’
 In the case of &-Eleven Inc., it is committed to ensuring that set a measurable
SCR responsibility goals to cut on its ecological footprint.
 To be able to realise this, the company sis working in association with
Conservation International (CI) to construct healthier, productive and prosperous
partnerships, and policies.
 The CRS focus of 7-Eleven Inc., is on people, products and the planet.

7-Eleven CSR Goals
 7-Eleven is working to realise the following goals
 To decline its packaging footprint by at least 20% by 2025.
 Intensify corporate giving to 1% of its operational net income yearly which took
off in 2017.
 Decline its footprint in offices and stores by at least 20% by 2025.
 Indeed, 7-Eleven is seriousness committed to ensuring sustainability.

Cont’
 For instance, in 2017 it introduced Rainforest Alliance Certified
coffees.
 This is a major product commitment towards sustainable move to a
new rainforest Alliance Certified single-origin Colombian coffee.
 Indeed, 7-Eleven is doing true CSR since it has embraced the
Rainforest Alliance which is a global organisation whose target is to
conserve biodiversity and sustainable livelihood.

7-Eleven Triple Bottom Line (TBL)
Analysis Model
 The triple bottom line is defined as an accounting structure which
entails three dimensions of performance financial, environmental
and social aspects (Wiengarten et al., 2017).
 These dimensions are also referred to as three Ps people planet and
profits.
 7-Eleven has incorporated TBL analysis in its operations particularly
environmental conservation to ensure sustainability.

Recommendation
 In order for 7-Eleven Inc., to ensure that an ethical environment it has to begin
with its top management by disallowing unethical happening as they watch.
 Instead they should lead from the front to foster an ethical culture within the
company.
 7-Eleven Inc., should abide by the National Coalition of Associations by
putting it into practise.

Cont’
 The company should value its workforce and work to ensure they are
protected and taken care of to limit cases of exploiting employees.
 7-Eleven Inc., should conduct comprehensive internal controls and
constant compliance checks using internal auditors and providing report to
the management (Kaptein, 2015).
 This will lead to continuous effectiveness of the company’s system design.
 7-Eleven should also balance its BTL operations and not only focus of
environmental conservation alone.

Conclusion
Accordingly, to some point 7-Eleven has failed to abide by its ethical standards.
As a result, the company has been faced by cases of underpayment and
discrimination of employees.
Indeed, these are unethical behaviours which should be avoided at all costs. For 7-
Eleven Inc., to avoid such cases in future it has to enact stricter ethical standards
and take corporate responsibility.

Cont’
 Also, the management should lead by example by not setting a blind eye on
unethical practices to take place.

References
Bryson, J. M. (2018). Strategic planning for public and nonprofit organizations: A guide to
strengthening and sustaining organizational achievement. John Wiley & Sons.
Crane, A., & Matten, D. (2016). Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press.
Ferrell, O. C. (2016). A framework for understanding organizational ethics. In Business
ethics: New challenges for business schools and corporate leaders (pp. 15-29). Routledge.
Goetsch, D. L., & Davis, S. B. (2014). Quality management for organizational excellence.
Upper Saddle River, NJ: Pearson.
Greene, R. R. (2017). Human Behavior Theory and Professional Social Work Practice.
In Human Behavior Theory and Social Work Practice (pp. 31-62). Routledge.

Kaptein, M. (2015). The effectiveness of ethics programs: The role of scope, composition, and
sequence. Journal of Business Ethics, 132(2), 415-431.
Sivaraman, G., & Turner, P. (2016). The 7-Eleven wages scandal: The need for law
reform. Precedent (Sydney, NSW), (135), 53.
Tai, F. M., & Chuang, S. H. (2014). Corporate social responsibility. Ibusiness, 6(03), 117.
Wiengarten, F., Ahmed, M. U., Longoni, A., Pagell, M., & Fynes, B. (2017). Complexity and the
triple bottom line: an information-processing perspective. International Journal of Operations &
Production Management, 37(9), 1142-1163.