International Human Resource Management: Challenges and Solutions at Amazon

Running Head: INTERNATIONAL HUMAN RESOURCE MANAGEMENT
International Human Resource Management
Student’s Name
University Name
Author’s Note

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INTERNATIONAL HUMAN RESOURCE MANAGEMENT
Table of Contents
Task 1...............................................................................................................................................3
Mission, vision and HR objectives of Amazon...............................................................................3
IHRM challenges and strategic solutions........................................................................................4
Work culture and possible HR solutions.........................................................................................4
Theoretical analysis of Organizational Management and leadership at Amazon............................6
Evaluation of leadership development and Continuum of leadership skills at Amazon.................7
Task 2...............................................................................................................................................7
Impact of HR management on organizational behaviour................................................................8
Critical assessment of factors influencing employee behaviour......................................................9
Reference List................................................................................................................................11

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INTERNATIONAL HUMAN RESOURCE MANAGEMENT
Task 1
Mission, vision and HR objectives of Amazon
The mission statement of Amazon has been emphasized upon their primary intention, the online
customer of amazon.com. As publicly referred by founder of Amazon, the mission statement is
to develop the organization as the most people centric company. Amazon is supposed to be an
organization where people can easily find or discover anything.
Amazon expects to become the most scientific Organisation in the world in terms of HR
management. They want to innovate talent acquisition, talent development as well as talent
retention techniques. Amazon understands that there can be no well-designed policy as to
properly cover all aspects of customer handling (Szymańska 2016). Therefore, of the
organization believes in high judgement Expectations of employees. Managing the HR
department as a business, Amazon tries to simplify their teacher procedures and ensure ultimate
employee empowerment.
Strategic activities for employee integration at Amazon
Amazon ensures the commitment of the employees by offering them lucrative perks. For
evidence the employees get reimbursement for their career courses related to the in demand
fields, whether they are related to their future at Amazon or not. In order to empower the
employees, there is a 24 * 7 support network where the employees can approach with their
aspects of work as well as personal life. There are flexible HR policies like the employees can
select their work shifts through mutual agreement and so on (Weerts, Vermeulen and Witjes
2018).

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INTERNATIONAL HUMAN RESOURCE MANAGEMENT
However, the most essential aspect that helps in the betterment of organisational performance is
the empowerment of employees in terms of decision making. The strategic business goals
provide a rough layout of Customer Management. However, Amazon stores rely a lot on the
presence of mind and description of the currently present employees in dealing with the
customers. In summarization, it can be stated that HR policies of Amazon are emphasized at
ensuring that the employees treat the business like their own.
IHRM challenges and strategic solutions
In the first place, the HR management ideas of Amazon are not equally implemented in all
countries. Global third party employee surveys identify that Amazon employees have been
facing issues regarding work life balance.
There is partial segregation in the initiatives by the HR department of Amazon in terms of
collecting employee reviews and ensuring employee engagement with their Connections
program (Kuo and Tsai 2019).
However, in this regard it is expected that the people Science research that Amazon is
undergoing, will help the organization to solve this issue in the future. By shuffling of work
teams, internationally and addressing to employ representatives from all Markets and sub
markets, will help in better HR management.
Work culture and possible HR solutions
Although most employees have expressed content with the work culture the experience at the
organisation, individual reports of cut throat work environment always keep flogging into the HR
desk. Analysing the situation, it can be reflected that Amazon believes in employee
empowerment and thereby implements a subtle servant leadership style of employee