International Human Resource Management
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AI Summary
The advent of globalisation has created great impact on the overseas business expansion for the business organisations. In this regard, culture plays a pivotal role in order to bring more efficacy into the practice of overseas business activities. Therefore, it is important for Horizon Education Inc. to develop a better and effective business practice through the help of HR initiatives. In this regard, the organisational context, cultural context, recruitment and training are incorporated into the company’s objectives in order to prepare Horizon Education Inc. to expand its business further in far Asia profoundly.
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Running Head: INTERNATIONAL HUMAN RESOURCE MANAGEMENT
INTERNATIONAL HUMAN RESOURCE MANAGEMENT
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INTERNATIONAL HUMAN RESOURCE MANAGEMENT
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1INTERNATIONAL HUMAN RESOURCE MANAGEMENT
Executive summary
The advent of globalisation has created great impact on the overseas business expansion for the
business organisations. In this regard, culture plays a pivotal role in order to bring more efficacy
into the practice of overseas business activities. Therefore, it is important for Horizon Education
Inc. to develop a better and effective business practice through the help of HR initiatives. In this
regard, the organisational context, cultural context, recruitment and training are incorporated into
the company’s objectives in order to prepare Horizon Education Inc. to expand its business
further in far Asia profoundly.
Executive summary
The advent of globalisation has created great impact on the overseas business expansion for the
business organisations. In this regard, culture plays a pivotal role in order to bring more efficacy
into the practice of overseas business activities. Therefore, it is important for Horizon Education
Inc. to develop a better and effective business practice through the help of HR initiatives. In this
regard, the organisational context, cultural context, recruitment and training are incorporated into
the company’s objectives in order to prepare Horizon Education Inc. to expand its business
further in far Asia profoundly.
2INTERNATIONAL HUMAN RESOURCE MANAGEMENT
Table of Contents
Introduction......................................................................................................................................2
Discussion........................................................................................................................................2
Choosing plant manager..............................................................................................................2
Organisational context.................................................................................................................3
Cultural context...........................................................................................................................4
International compensation context.............................................................................................5
International training and development context..........................................................................6
Conclusion.......................................................................................................................................7
Reference.........................................................................................................................................8
Table of Contents
Introduction......................................................................................................................................2
Discussion........................................................................................................................................2
Choosing plant manager..............................................................................................................2
Organisational context.................................................................................................................3
Cultural context...........................................................................................................................4
International compensation context.............................................................................................5
International training and development context..........................................................................6
Conclusion.......................................................................................................................................7
Reference.........................................................................................................................................8
3INTERNATIONAL HUMAN RESOURCE MANAGEMENT
Introduction
International business is going to become more complex due to the advent of
globalisation. There are plenty of factors nowadays that can affect the overseas business practice
of an organisation such as the workplace culture and the quality of the employees (Waddell
2017). It can be stated that the both the internal and external cultures are crucial for the business
organisations in order to bring more efficacy and solidify the new establishment in overseas
market (Ramadani et al. 2015). In this regard, Horizon Education Inc. which is willing to
expand its market in Japan also face a number of problems regarding employment and quality
management. This report aims to figure out the employment and quality management issues that
can jeopardize the effective business practice within the organisation.
Discussion
Choosing plant manager
Choosing the plant manager is considered to be one of the most challenging aspects for
Horizon Education Inc. It can be stated that all the enlisted candidates have different types of
issues that can perturb the new initiative of Horizon Education Inc. intensely. At first, Carina
Johansson has a great experience in the high tech industry and she has great knowledge about
characteristics of far Asian market. However, she does not know Japanese language or having no
idea about the Japanese culture. On the other hand, Sakari Mattila is identified as the most
efficient among the three listed candidates. Due to working in the Japanese market he has in-
depth knowledge about various trends and culture in the country. Nevertheless, his negative
mind-set regarding the takeover of Horizon Education Inc is triggering the alarm for the
Introduction
International business is going to become more complex due to the advent of
globalisation. There are plenty of factors nowadays that can affect the overseas business practice
of an organisation such as the workplace culture and the quality of the employees (Waddell
2017). It can be stated that the both the internal and external cultures are crucial for the business
organisations in order to bring more efficacy and solidify the new establishment in overseas
market (Ramadani et al. 2015). In this regard, Horizon Education Inc. which is willing to
expand its market in Japan also face a number of problems regarding employment and quality
management. This report aims to figure out the employment and quality management issues that
can jeopardize the effective business practice within the organisation.
Discussion
Choosing plant manager
Choosing the plant manager is considered to be one of the most challenging aspects for
Horizon Education Inc. It can be stated that all the enlisted candidates have different types of
issues that can perturb the new initiative of Horizon Education Inc. intensely. At first, Carina
Johansson has a great experience in the high tech industry and she has great knowledge about
characteristics of far Asian market. However, she does not know Japanese language or having no
idea about the Japanese culture. On the other hand, Sakari Mattila is identified as the most
efficient among the three listed candidates. Due to working in the Japanese market he has in-
depth knowledge about various trends and culture in the country. Nevertheless, his negative
mind-set regarding the takeover of Horizon Education Inc is triggering the alarm for the
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4INTERNATIONAL HUMAN RESOURCE MANAGEMENT
company to select him. Moreover, Fredrick Rogers who is an American has no idea about the far
Asian business cultures. Despite of enjoying the position of production manager in Horizon
Education Inc. he has least knowledge regarding the far Asian market.
Based on the evaluation of the listed candidates Carina Johansson will be the best fitted
candidate with her profound knowledge about the far Asian market and a good career records.
Ms. Carina has had enough contacts in the market of China, South Korea and Malaysia.
Therefore, it will be beneficial for the organisation to exploit her experience for the far Asian
expansion. However, she has no experience about the Japanese market and also does not know
the Japanese language. The Horizon Education Inc. nevertheless, is willing to recruit her as the
new plant manager as the company tries to look forward to the big picture of capitalising the far
Asian market. Proper training and in-depth market analysis can assist her further to gather more
information regarding the Japanese market.
Organisational context
The Hofstead model of cultural dimension is the best tool to differentiate between the
business culture in United States and in Japan. Based on this approach there are certain factors
on which Horizon Education Inc. has to fix its focus. For instance, language, cooperation,
power distance and innovativeness are the important aspect to focus. In this context, Andersson,
Forsgren and Holm (2015) opined that language is the most important part for the organisation in
order to establish a sustainable business in Japan. The language development program has to be
implemented in order to deal with the practice of making an effective communication with the
customers and local employees. Apart from that understanding the importance of cooperation is
also essential for the organisation to build partnership. Information exchanges and dialogues
among the people within the organisation can create effective organisational culture. The
company to select him. Moreover, Fredrick Rogers who is an American has no idea about the far
Asian business cultures. Despite of enjoying the position of production manager in Horizon
Education Inc. he has least knowledge regarding the far Asian market.
Based on the evaluation of the listed candidates Carina Johansson will be the best fitted
candidate with her profound knowledge about the far Asian market and a good career records.
Ms. Carina has had enough contacts in the market of China, South Korea and Malaysia.
Therefore, it will be beneficial for the organisation to exploit her experience for the far Asian
expansion. However, she has no experience about the Japanese market and also does not know
the Japanese language. The Horizon Education Inc. nevertheless, is willing to recruit her as the
new plant manager as the company tries to look forward to the big picture of capitalising the far
Asian market. Proper training and in-depth market analysis can assist her further to gather more
information regarding the Japanese market.
Organisational context
The Hofstead model of cultural dimension is the best tool to differentiate between the
business culture in United States and in Japan. Based on this approach there are certain factors
on which Horizon Education Inc. has to fix its focus. For instance, language, cooperation,
power distance and innovativeness are the important aspect to focus. In this context, Andersson,
Forsgren and Holm (2015) opined that language is the most important part for the organisation in
order to establish a sustainable business in Japan. The language development program has to be
implemented in order to deal with the practice of making an effective communication with the
customers and local employees. Apart from that understanding the importance of cooperation is
also essential for the organisation to build partnership. Information exchanges and dialogues
among the people within the organisation can create effective organisational culture. The
5INTERNATIONAL HUMAN RESOURCE MANAGEMENT
research of Gutierrez, Boukrami and Lumsden (2015) articulated that power distance creates a
great deal of impact on the organisational context in the Asian business practices. Therefore, it is
important for Horizon Education Inc. to put emphasis on the organisational hierarchy as a core
element of the business orientation of the company. Moreover, the major factor can be defined as
the introduction of innovative ideas. The educational equipment sector is highly competitive and
it requires a great deal of innovative adoptions so that Horizon Education Inc. can survive in
the market. Therefore, putting emphasis on innovation will facilitate a better organisational
practice that can bring strategic advantages in the organisational process.
Cultural context
The cultural context in business is resembled with the practice of delivering a better
workplace practice that can enhance the proficiency of the workforce. According to Corfield and
Paton (2016) it can be argued that cross cultural diversity is the most needed step that Horizon
Education Inc. should put in its business orientation. It is resembled with the practice that the
workplace diversity will help the organisation to establish a workplace environment where all the
employees irrespective of their language and cultural differences can communicate with each
other. Moreover, the organisational culture is associated with the notion of value type and the
hierarchical aspects that are the mainstay of influencing organisational performances. From the
research of Al Saifi (2015) it can be stated that the role of the ethical and moral values can
provide sustainable development and effective organisational practice for the organisations. The
type of value also shapes the operation and manufacturing of a company profoundly. In case of
the Horizon Education Inc. the effective and moral values of the organisation will bring a good
organisational practice where the organisation can develop a good image in the international
market. It is associated with the fact that the role of the organisational hierarchy can facilitate the
research of Gutierrez, Boukrami and Lumsden (2015) articulated that power distance creates a
great deal of impact on the organisational context in the Asian business practices. Therefore, it is
important for Horizon Education Inc. to put emphasis on the organisational hierarchy as a core
element of the business orientation of the company. Moreover, the major factor can be defined as
the introduction of innovative ideas. The educational equipment sector is highly competitive and
it requires a great deal of innovative adoptions so that Horizon Education Inc. can survive in
the market. Therefore, putting emphasis on innovation will facilitate a better organisational
practice that can bring strategic advantages in the organisational process.
Cultural context
The cultural context in business is resembled with the practice of delivering a better
workplace practice that can enhance the proficiency of the workforce. According to Corfield and
Paton (2016) it can be argued that cross cultural diversity is the most needed step that Horizon
Education Inc. should put in its business orientation. It is resembled with the practice that the
workplace diversity will help the organisation to establish a workplace environment where all the
employees irrespective of their language and cultural differences can communicate with each
other. Moreover, the organisational culture is associated with the notion of value type and the
hierarchical aspects that are the mainstay of influencing organisational performances. From the
research of Al Saifi (2015) it can be stated that the role of the ethical and moral values can
provide sustainable development and effective organisational practice for the organisations. The
type of value also shapes the operation and manufacturing of a company profoundly. In case of
the Horizon Education Inc. the effective and moral values of the organisation will bring a good
organisational practice where the organisation can develop a good image in the international
market. It is associated with the fact that the role of the organisational hierarchy can facilitate the
6INTERNATIONAL HUMAN RESOURCE MANAGEMENT
process of establishing workforce skills. Ramdhani, Ramdhani and Ainissyifa (2017) asserted
that the more the organisation will maintain a rigid hierarchical structure the more it can create
obstacle to the innovativeness. In respect to Horizon Education Inc. innovation and creativity
are the primary driving force that can create effective organisational structure. Therefore, a
flexible and open organisational structure with providing the employees enough scope to
ventilate their thoughts can justify the goals and objectives of Horizon Education Inc.
International compensation context
The compensation package system is the ultimate driving tool for an organisation in order
to bring effectiveness into the organisational practice. In this regard, for Horizon Education Inc.
it is important for the organisation to set a practice of salary plus commission system for the
remuneration and compensation package. According to Deshwal (2015) the salary plus
compensation system is highly reliable for the business organisations. In this type of
compensation the employees can get the remuneration as it was negotiated during the
employment. However, it will be effective for the Horizon Education Inc. management to
initiate the practice of developing an effective compensation package system for the business
organisations in order to motivate and engage them into the talent management framework. The
organisation is expected high performance from the employees so that profitability and
sustainability can be achieved. The monetary benefits are used in this regard in order to bring
more effectiveness into the practice of facilitating high motivation for the employees (Nazir et al.
2016). The bonus will meet the management expectation because the employees will intend to
give their best performance and earn bonus on the basis of their performance merit. Moreover,
from the point of view of the satisfaction quotient it can be stated that the role of the bonus or
commission will make the employees highly motivated and satisfied so that the can keep their
process of establishing workforce skills. Ramdhani, Ramdhani and Ainissyifa (2017) asserted
that the more the organisation will maintain a rigid hierarchical structure the more it can create
obstacle to the innovativeness. In respect to Horizon Education Inc. innovation and creativity
are the primary driving force that can create effective organisational structure. Therefore, a
flexible and open organisational structure with providing the employees enough scope to
ventilate their thoughts can justify the goals and objectives of Horizon Education Inc.
International compensation context
The compensation package system is the ultimate driving tool for an organisation in order
to bring effectiveness into the organisational practice. In this regard, for Horizon Education Inc.
it is important for the organisation to set a practice of salary plus commission system for the
remuneration and compensation package. According to Deshwal (2015) the salary plus
compensation system is highly reliable for the business organisations. In this type of
compensation the employees can get the remuneration as it was negotiated during the
employment. However, it will be effective for the Horizon Education Inc. management to
initiate the practice of developing an effective compensation package system for the business
organisations in order to motivate and engage them into the talent management framework. The
organisation is expected high performance from the employees so that profitability and
sustainability can be achieved. The monetary benefits are used in this regard in order to bring
more effectiveness into the practice of facilitating high motivation for the employees (Nazir et al.
2016). The bonus will meet the management expectation because the employees will intend to
give their best performance and earn bonus on the basis of their performance merit. Moreover,
from the point of view of the satisfaction quotient it can be stated that the role of the bonus or
commission will make the employees highly motivated and satisfied so that the can keep their
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7INTERNATIONAL HUMAN RESOURCE MANAGEMENT
focus on high performance (Muhammad and Abdullah 2016). Therefore, the salary plus
commission or bonus will be a great strategy for the Horizon Education Inc. management in
order to get high proficiency in business practice in one hand and at the same time maintaining
high employee attrition rate.
International training and development context
There are several types of training required for not only the employees but also for the
management as well. The management training and development practice will be conducted in
two formats. The first phase will guide them to deliver a practice that is associated with the
leadership quality and employee management planning (Dhar 2015). As the new workplace
culture in Horizon Education Inc. has to follow a close similarity of the Japanese business
culture and at the same time maintaining the American ethos therefore the managers has to
develop the skill to make a balance between the two. On the other hand, a language development
program will also be implemented in order to bring a flawless communication and diverse
organisational practice within the organisation.
Apart from that for the employees, technological skill development training and the
induction process is also required. The purpose of the technological skill development training is
to enhance their ability to adapt effective technological practices (Alasadi and Al Sabbagh 2015).
On the other hand, the induction process will brief the staffs about the organisational structure,
its objectives and goals and expectation from the employees so that the employees can get a
layout of what they have to do and how to meet the organisational aspirations.
focus on high performance (Muhammad and Abdullah 2016). Therefore, the salary plus
commission or bonus will be a great strategy for the Horizon Education Inc. management in
order to get high proficiency in business practice in one hand and at the same time maintaining
high employee attrition rate.
International training and development context
There are several types of training required for not only the employees but also for the
management as well. The management training and development practice will be conducted in
two formats. The first phase will guide them to deliver a practice that is associated with the
leadership quality and employee management planning (Dhar 2015). As the new workplace
culture in Horizon Education Inc. has to follow a close similarity of the Japanese business
culture and at the same time maintaining the American ethos therefore the managers has to
develop the skill to make a balance between the two. On the other hand, a language development
program will also be implemented in order to bring a flawless communication and diverse
organisational practice within the organisation.
Apart from that for the employees, technological skill development training and the
induction process is also required. The purpose of the technological skill development training is
to enhance their ability to adapt effective technological practices (Alasadi and Al Sabbagh 2015).
On the other hand, the induction process will brief the staffs about the organisational structure,
its objectives and goals and expectation from the employees so that the employees can get a
layout of what they have to do and how to meet the organisational aspirations.
8INTERNATIONAL HUMAN RESOURCE MANAGEMENT
Conclusion
From this understanding, it can be concluded that the above strategies can bring
effectiveness into the organisational practice of Horizon Education Inc. and foster a sustainable
future where the company can expand its business effectively in the far Asian region. Therefore,
it can be concluded that the report is relevant and pragmatic enough to understand different
approaches for overseas business activities of Horizon Education Inc.
Conclusion
From this understanding, it can be concluded that the above strategies can bring
effectiveness into the organisational practice of Horizon Education Inc. and foster a sustainable
future where the company can expand its business effectively in the far Asian region. Therefore,
it can be concluded that the report is relevant and pragmatic enough to understand different
approaches for overseas business activities of Horizon Education Inc.
9INTERNATIONAL HUMAN RESOURCE MANAGEMENT
Reference
Al Saifi, S.A., 2015. Positioning organisational culture in knowledge management
research. Journal of Knowledge Management, 19(2), pp.164-189.
Alasadi, R. and Al Sabbagh, H., 2015. The role of training in small business
performance. International Journal of Information, Business and Management, 7(1), p.293.
Andersson, U., Forsgren, M. and Holm, U., 2015. Balancing subsidiary influence in the
federative MNC: A business network view. In Knowledge, Networks and Power (pp. 393-420).
Palgrave Macmillan, London.
Corfield, A. and Paton, R., 2016. Investigating knowledge management: can KM really change
organisational culture?. Journal of Knowledge Management, 20(1), pp.88-103.
Deshwal, D.P., 2015. Green HRM: An organizational strategy of greening people. International
Journal of applied research, 1(13), pp.176-181.
Dhar, R.L., 2015. Service quality and the training of employees: The mediating role of
organizational commitment. Tourism Management, 46, pp.419-430.
Gutierrez, A., Boukrami, E. and Lumsden, R., 2015. Technological, organisational and
environmental factors influencing managers’ decision to adopt cloud computing in the
UK. Journal of Enterprise Information Management, 28(6), pp.788-807.
Muhammad, I.G. and Abdullah, H.H., 2016. Assessment of organizational performance: Linking
the motivational antecedents of empowerment, compensation and organizational
commitment. International Review of Management and Marketing, 6(4).
Reference
Al Saifi, S.A., 2015. Positioning organisational culture in knowledge management
research. Journal of Knowledge Management, 19(2), pp.164-189.
Alasadi, R. and Al Sabbagh, H., 2015. The role of training in small business
performance. International Journal of Information, Business and Management, 7(1), p.293.
Andersson, U., Forsgren, M. and Holm, U., 2015. Balancing subsidiary influence in the
federative MNC: A business network view. In Knowledge, Networks and Power (pp. 393-420).
Palgrave Macmillan, London.
Corfield, A. and Paton, R., 2016. Investigating knowledge management: can KM really change
organisational culture?. Journal of Knowledge Management, 20(1), pp.88-103.
Deshwal, D.P., 2015. Green HRM: An organizational strategy of greening people. International
Journal of applied research, 1(13), pp.176-181.
Dhar, R.L., 2015. Service quality and the training of employees: The mediating role of
organizational commitment. Tourism Management, 46, pp.419-430.
Gutierrez, A., Boukrami, E. and Lumsden, R., 2015. Technological, organisational and
environmental factors influencing managers’ decision to adopt cloud computing in the
UK. Journal of Enterprise Information Management, 28(6), pp.788-807.
Muhammad, I.G. and Abdullah, H.H., 2016. Assessment of organizational performance: Linking
the motivational antecedents of empowerment, compensation and organizational
commitment. International Review of Management and Marketing, 6(4).
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10INTERNATIONAL HUMAN RESOURCE MANAGEMENT
Nazir, S., Shafi, A., Qun, W., Nazir, N. and Tran, Q.D., 2016. Influence of organizational
rewards on organizational commitment and turnover intentions. Employee Relations, 38(4),
pp.596-619.
Ramadani, V., Dana, L.P., Ratten, V. and Tahiri, S., 2015. The context of Islamic
entrepreneurship and business: Concept, principles and perspectives. International Journal of
Business and Globalisation, 15(3), pp.244-261.
Ramdhani, A., Ramdhani, M.A. and Ainissyifa, H., 2017. Conceptual Framework of Corporate
Culture Influenced on Employees Commitment to Organization. International Business
Management, 11(3), pp.826-830.
Waddell, S., 2017. Global Action Networks: A Global Invention Helping Business Make
Globalisation Work for All 1. In Globalization and Corporate Citizenship: The Alternative
Gaze(pp. 31-52). Routledge.
Nazir, S., Shafi, A., Qun, W., Nazir, N. and Tran, Q.D., 2016. Influence of organizational
rewards on organizational commitment and turnover intentions. Employee Relations, 38(4),
pp.596-619.
Ramadani, V., Dana, L.P., Ratten, V. and Tahiri, S., 2015. The context of Islamic
entrepreneurship and business: Concept, principles and perspectives. International Journal of
Business and Globalisation, 15(3), pp.244-261.
Ramdhani, A., Ramdhani, M.A. and Ainissyifa, H., 2017. Conceptual Framework of Corporate
Culture Influenced on Employees Commitment to Organization. International Business
Management, 11(3), pp.826-830.
Waddell, S., 2017. Global Action Networks: A Global Invention Helping Business Make
Globalisation Work for All 1. In Globalization and Corporate Citizenship: The Alternative
Gaze(pp. 31-52). Routledge.
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