International Management Report: Leadership Roles at Wall Mart

This report delves into the realm of international management, focusing on the organizational practices of Wall Mart. It examines the roles and responsibilities of HR managers in creating a skilled workforce capable of navigating the complexities of the global market. The report emphasizes the importance of leadership in providing training, encouraging global collaborations, and fostering effective teamwork, particularly within the context of global virtual teams. It identifies challenges such as poor communication, lack of social interaction, and trust issues. The report concludes by highlighting the essential leadership qualities needed to overcome these challenges, such as relationship building, honesty, and transparency, ultimately aiming to provide tailored solutions for employees operating across international borders. The report provides insights into training, cross-cultural understanding, and technological adaptation, all crucial for organizational success in the global arena.

INTERNATIONAL
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
International Management can be defined as such a process in which each and every task
is required to be managed at an international level (Chandni, 2018). In this knowledge and skills
are required that are completely above and beyond the normal limit of doing business. It involves
getting familiar with the business regulations; laws and legislations; understanding of the local
customs and traditions of that nation Further it involves the capability of a person or individual to
conduct the transaction that involve multiple currencies in it (Chandni, 2018). Basically, the
assignment emphasize on the trading of various goods and services across national boundaries at
a global level. Here, the organisation in this project is Wall mart.
MAIN BODY
As a HR manager of Wall mart, the roles and responsibility is to create a large pool of
qualified and talented employees and making them available as a virtual support for the people
who are buying the products and services of that company (Tefera, 2016). The main motto of the
organisation is to provide a tailor made solution to the customers of that organisation in respect
of their problems. Role of a leader would be to provide complete training and to ensure complete
skill development of the employees in respect of all those hindrances that a company faces at
time of moving in a global market (Tefera, 2016). The leaders on the managerial level has to
typically handle the recruitment, interview, training and development and hiring them with the
soul motive of achieving the organisational goal in the best way. Leaders have the capability of
establishing the policies and procedures that are designed to ensure the fair; safe and productive
work facility. It's the role of a leader to motivate and inspire the employees in such an effective
way that the employees work in a united and collaborative manner although they are on different
locations (Tefera, 2016).
Following are the standards on which a leader as a manager is required to guide and
prepare the employees with motive of achieving the goals in an effective manner.
By Providing Training:- The duty of leader is to provide the training to all those
employees that are recruited by him. Training is being given to all the employees on the basis of
language; cross culture and nature and type of work (Kamble and Jog, 2017). The corporate
professionals as a leader provides and maintains a completely productive environment to its
employees that are being recruited. A complete and proper training is being given to them on the
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basis of skills and knowledge so that, they can perform the assigned task in a better way. A
leader makes proper and suitable arrangements for the training sessions that, enables the
employees to take proper credit/credentials for the tasks that are assigned to them (Upadhyay and
Thakker, 2017). Now, it is also required by the leaders to take care of all the government
regulations and the policies that are made in the respect of employees and workers that are
employed in Wall mart thereof (Kamble and Jog, 2017). The European nations are taking the
counselling of their employees and the employers altogether, which is not a part of their training.
By Encouraging Global Collaborations:- Today, the world is moving towards the
globalisation in all sectors in every field and each and every organisation is trying to adopt
globalisation. Globalisation, is the need of hour. The corporate leaders, are now playing the role
of a generalist, in the organisations (Kamble and Jog, 2017). They are focusing more and more
on ensuring of doing the personnel work as a team and that too in an effective and efficient
manner, rather than, focusing on the internal operations. At some places a leader, takes care
about the competitive advantage, profitability and economic survival at time of moving in the
Globalisation (SPINUSO and et.al., 2014). Reason being, by moving in the globalisation, a firm
has to face tough competition with its rivals in the business world. Wall mart is also having many
firms as its competitor, that are, giving birth to cut throat competition in the market. In the
increasing trend of globalisation where the big business firms are hiring only one - two
employees for a particular task and removing unnecessary employed people from that work.
Contrary to this, on the other hand, the leaders of this reputed organisation are trying to reduce
the employee rate of attrition (SPINUSO and et.al., 2014).
Working With The Managers:- Reputed business leaders, provide an opportunity to the
new recruits to work with the new/senior managers in the organisation. As the companies are
adopting and moving towards globalisation then, the role of a leader has now changed a lot. They
are now, working like a business partners of their firm and are focusing on recruiting of the new
employees, interviewing them and orienting them to their workplace (Bhutia and Paul, 2015). In
a typical and complex business there is a requirement of a specialized professional leader. So, the
leaders are required to work in a cooperative manner on the production line or any other
department.
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Working Like A Team:- The corporate leaders, are supporting the working culture of a
multi-national company in the International Business, must ensure that, the work should be done
in a team (Bhutia and Paul, 2015). For performing different tasks in the organisation there should
be different teams. Motive of promoting team building is to develop a feel of togetherness among
each employee. Different workshops with the motive of promoting team building and in respect
of accepting cultural diversity and motivating the employees to achieve the strategic goals of
organisation (Bhutia and Paul, 2015). By team building an organisation, should try to train and
develop his employees so that, they may be able to learn the ways of dealing with the working
environment of different countries. Corporate and motivational leaders are playing a very crucial
role in respect of creating awareness about the effective and efficient functioning of employees
across the national borders with the motive of maintaining profitability of company (Bhutia and
Paul, 2015). Motivational leaders of Wall mart are playing an important role in the team building
of employees. They are organising activities and events so that, a team building spirit takes place
among them.
Global Virtual Team:- It focuses on the concept of team members that are engaged and
delivering the projects with a very limited or no interaction with the other members of the
team/group (Magar, Kulkarni and Kyatam, 2015). It allows the Multi-National Organisations to
draw on the widest range of talent pool which is available from among the global base of
employee. There are a number of challenges that are presented by the virtual teams that are
presented globally all around the world. The teams of these people work across the space; time
and national boundaries and communicate only with the help of electronic/gadgets or through
satellites. Most of the teams are working virtually, in some or other form (Magar, Kulkarni and
Kyatam, 2015). It could be in form of different time zones; geographical locations; firm wide
boundaries. The issues in this case arise because of various challenges that are as follows:-
Poor Communication:- One of the biggest issue that arise in case of virtual team is lack of
proper communication. Since, the employees are not present at a single place for the
accomplishment of assigned task in effective manner, reason being, there is a lack of informal;
face to face communication (Magar, Kulkarni and Kyatam, 2015). In this way, the resultant
outcome is loss of information. Until and unless, there is no proper communication, there will be
hindrances in the innovative; effectiveness and decision making. This could be improved through
assigning the small and interdependent tasks to all the teams and by implementing this, a sort of
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bonding in form of partnership will be developed which can give virtual teams some goals that
could be achieve together (Bettella, 2017).
Lack Of Social Interaction:- This is the second most important challenge that, shows
virtual training can be draining. When every member of the team is sitting at a different place,
either across the geographical and national boundaries, then, in such case, its quite difficult to get
interacted with one another (Bettella, 2017). It's also a difficult task for the team members to
create an informal working environment. Reason being, if there would be informal working
environment then, interaction with the other team members would automatically increase. The
virtual team leaders should strive with the motive of increasing social interaction by engaging the
team members in the written communication.
Lack Of Trust:- There are chances of fraud in such a case. Its quite obvious that, when all
the members of a team, would be at different geographical locations in respect of time, national
and geographical boundaries then, it's quite a possibility that, someone is doing fraud in respect
of products/services (Bettella, 2017). It generally creates a mistrust of one employee over the
other and it's a very challenging task to maintain and manage virtual teams. Reason being, trust
plays a very important role in the establishment of any relation or business.
So, above mentioned are some challenges that are being faced in the Wall mart by the employees
that are working over there.
There are some traits/qualities of a leader that can prove to be helpful for meeting out the
challenges of global virtual team (Chuangemanee and Punnakitikashem, 2016).
Relationship Building:- To fight with the challenge of lack of social interaction a good
leader should promote relationship building in the organisation. People should adopt the network
building strategy within the organisation. The reason behind building a strong network is it helps
in resolving the issues that arise in accomplishing any task (Chuangemanee and
Punnakitikashem, 2016). But, there are people that take an undue advantage of making strong
network within the organisation and start making personal relationships with them.
Honesty And Transparency:- To fight with the challenge of trust in the organisation,
leader's should motivate the practice of speaking truth with full honesty and keeping
transparency in the work assigned to them (Chuangemanee and Punnakitikashem, 2016). People
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who always speaks truth are being given full respect by their teammates and colleagues, that are
working in the organisation. But, there are things that are required to be kept as top secret by the
employees of the organisation. It's quite true that, everything should be kept transparent at the
workplace (Chuangemanee and Punnakitikashem, 2016).
So, these are some qualities a leader should accept and follow with the motive of solving the
issues that are arising at the workplace because of global virtual teams in the organisation.
CONCLUSION
The project report focuses on the globalisation and the virtual teams that are working in
the organisation to provide a tailor made solution for the employees. The report tells about the
various problems and challenges that are being faced by the organisation. Here, the assignment,
further focus on the traits that a leader should adopts to fight with those challenges. The report is
made on the organisation named:- Wall mart and is taking about its offices in the Asian and
European countries and the practices that a leader should undertake to fight with these problems.
Report concludes by emphasising on the training that should be given to all the employees of
virtual team by training them in respect of cross culture; making them familiar with the
technology and guiding them, regarding how beneficial it is to adopt the technology for business
purpose.
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Kamble, S. B. and Jog, V. V., 2017, May. Efficient key management for dynamic wireless sensor
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ONLINE:
Leadership Qualities. 2016. [Online]. Available through <https://beleaderly.com/100-qualities-
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Global Virtual Teams .2016. [Online]. Available through
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