International Marketing Strategies and Practices
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AI Summary
This assignment provides a comprehensive overview of international marketing strategies and practices. It delves into the concepts of globalization, market entry modes (such as exporting, importing, and joint ventures), and the significance of cultural considerations in international markets. Additionally, it touches upon branding, licensing agreements, and the process of selecting an international market. The assignment draws from various sources, including academic journals, books, and online resources.
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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1 ...........................................................................................................................................1
P1 Scope and key concepts of international marketing..........................................................1
P2 Reason for entering into global market and market entry routes......................................2
TASK 2............................................................................................................................................4
P3 Selection process to enter into the international marketing..............................................4
P4 Different market entry strategies and their advantages and disadvantages.......................5
TASK 3............................................................................................................................................7
P5 Global V/S local marketing .............................................................................................7
P6 Different product, price, place and promotional approach in a variety of international
contexts. .................................................................................................................................9
TASK 4..........................................................................................................................................11
P7 Various international marketing approaches for Delice Cafe.........................................11
P8 Compare home and international orientation and ways to assess competitors, outlining the
implications of each approach..............................................................................................13
CONCLUSION .............................................................................................................................15
REFERENCES..............................................................................................................................16
INTRODUCTION...........................................................................................................................1
TASK 1 ...........................................................................................................................................1
P1 Scope and key concepts of international marketing..........................................................1
P2 Reason for entering into global market and market entry routes......................................2
TASK 2............................................................................................................................................4
P3 Selection process to enter into the international marketing..............................................4
P4 Different market entry strategies and their advantages and disadvantages.......................5
TASK 3............................................................................................................................................7
P5 Global V/S local marketing .............................................................................................7
P6 Different product, price, place and promotional approach in a variety of international
contexts. .................................................................................................................................9
TASK 4..........................................................................................................................................11
P7 Various international marketing approaches for Delice Cafe.........................................11
P8 Compare home and international orientation and ways to assess competitors, outlining the
implications of each approach..............................................................................................13
CONCLUSION .............................................................................................................................15
REFERENCES..............................................................................................................................16
INTRODUCTION
International marketing is the process of doing business in another country with the aim
of achieving organisational objective(Kumar, 2015). Each firm aims to expand business in global
market so that it can gain competitive advantage and can gain attention of mass audience.
Present study will be based on the Delice Cafe company it is a local business of UK.
Recently company has only one shop and earn reasonable profit only. It is planning to expand
business internationally.
Report will include scope and concept of international marketing and various market
entry routes. Further more it includes the comparison between local marketing and international
marketing and different approaches of international marketing(Demangeot, Broderick and Craig,
2015).
TASK 1
P 1 Scope and key concepts of international marketing
Delice Cafe is a local cafe shop that offers limited cafe items such as coffee etc. to
consumers. Its main target market is students and youngsters those who like to spend time with
friends and families. It offers cost effective products to consumers so that customers like to come
here again and again.
International marketing refers to a strategy which is adopted by the firm to satisfy the
needs and wants of the global market. It simply refers to promoting the goods and services to
customers in more than one country for earning maximum profit (Stiglitz and Rosengard, 2015).
Local marketing refers to the marketing which is done inside the geographical boundaries
of the country while International marketing refers to the marketing which is done outside the
geographical boundaries of the country. Local marketing has less interference of government
while in international marketing have interference of government. In local marketing less
technology is used while in global marketing more technology is used. In local marketing the
taste and preference of the consumer remains almost same as compared to global market there
taste and preference vary from person to person. Risk is low in local marketing but in global
market risk is very high because of change in the country's environment. Scope and opportunities
for local market is limited as compared to global market. It has more opportunities and scope in
the business(Dinnie, 2015).
Scope of international marketing
1
International marketing is the process of doing business in another country with the aim
of achieving organisational objective(Kumar, 2015). Each firm aims to expand business in global
market so that it can gain competitive advantage and can gain attention of mass audience.
Present study will be based on the Delice Cafe company it is a local business of UK.
Recently company has only one shop and earn reasonable profit only. It is planning to expand
business internationally.
Report will include scope and concept of international marketing and various market
entry routes. Further more it includes the comparison between local marketing and international
marketing and different approaches of international marketing(Demangeot, Broderick and Craig,
2015).
TASK 1
P 1 Scope and key concepts of international marketing
Delice Cafe is a local cafe shop that offers limited cafe items such as coffee etc. to
consumers. Its main target market is students and youngsters those who like to spend time with
friends and families. It offers cost effective products to consumers so that customers like to come
here again and again.
International marketing refers to a strategy which is adopted by the firm to satisfy the
needs and wants of the global market. It simply refers to promoting the goods and services to
customers in more than one country for earning maximum profit (Stiglitz and Rosengard, 2015).
Local marketing refers to the marketing which is done inside the geographical boundaries
of the country while International marketing refers to the marketing which is done outside the
geographical boundaries of the country. Local marketing has less interference of government
while in international marketing have interference of government. In local marketing less
technology is used while in global marketing more technology is used. In local marketing the
taste and preference of the consumer remains almost same as compared to global market there
taste and preference vary from person to person. Risk is low in local marketing but in global
market risk is very high because of change in the country's environment. Scope and opportunities
for local market is limited as compared to global market. It has more opportunities and scope in
the business(Dinnie, 2015).
Scope of international marketing
1
International marketing has a wide scope as follows:
1. Imports : It refers to buying of goods and services from outside the country. As global
market has wide range of scope in the business as importing goods from national borders
helps in building the good relationship with different countries so that trade procedure
becomes easy
2. Exports: It refers to shipping the goods and services to other countries. Through exports
foreign market value increase which in return generate benefit to country to expand their
revenue income and also engage in exchanging currency rates.
3. Contractual agreements: It helps to expand the business and have developed lots of
opportunities to grow in the business through different contractual agreements with
different companies(Boehe, Qian and Peng, 2016).
Concepts of international marketing
I. Differential advantage: Company can gain the advantage by giving differential product to
their customer as compared to its competitors.
II. Focus: Focus is required to gain the competitive advantage and customer value in the
global market. For getting success in the global market different principles is required to
satisfy the global needs of the customer (Javalgi and La Toya, 2018).
P2 Reason for entering into global market and market entry routes
Reasons for entering into global market
There are several reasons to enter into the global market for the purpose of expanding
business and to grab the external opportunities for the company are as follows:
Government policies and regulations: Different countries have different rules and
regulations so for establishing business in the U.K. Delice Cafe have to adopt the rules
and policies of that country. Government may impose policies and barriers to expand
their business but there are no such restrictions on the investment in the global market so
Delice Cafe can enter into the global market (Jean and et. al., 2016). There are many
countries where trade laws are flexible and company can get raw material from home
countries. That will help Delice Cafe to establish its branch in new geographical location
and firm will be able to run business in cost effective manner.
2
1. Imports : It refers to buying of goods and services from outside the country. As global
market has wide range of scope in the business as importing goods from national borders
helps in building the good relationship with different countries so that trade procedure
becomes easy
2. Exports: It refers to shipping the goods and services to other countries. Through exports
foreign market value increase which in return generate benefit to country to expand their
revenue income and also engage in exchanging currency rates.
3. Contractual agreements: It helps to expand the business and have developed lots of
opportunities to grow in the business through different contractual agreements with
different companies(Boehe, Qian and Peng, 2016).
Concepts of international marketing
I. Differential advantage: Company can gain the advantage by giving differential product to
their customer as compared to its competitors.
II. Focus: Focus is required to gain the competitive advantage and customer value in the
global market. For getting success in the global market different principles is required to
satisfy the global needs of the customer (Javalgi and La Toya, 2018).
P2 Reason for entering into global market and market entry routes
Reasons for entering into global market
There are several reasons to enter into the global market for the purpose of expanding
business and to grab the external opportunities for the company are as follows:
Government policies and regulations: Different countries have different rules and
regulations so for establishing business in the U.K. Delice Cafe have to adopt the rules
and policies of that country. Government may impose policies and barriers to expand
their business but there are no such restrictions on the investment in the global market so
Delice Cafe can enter into the global market (Jean and et. al., 2016). There are many
countries where trade laws are flexible and company can get raw material from home
countries. That will help Delice Cafe to establish its branch in new geographical location
and firm will be able to run business in cost effective manner.
2
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Increased productivity: Increasing the productivity is necessary for every company.
Delice Cafe also increase its productivity by entering into the global market by serving
different products to the customers. If Delice Cafe enters into new location then it will be
beneficial for the business to raise its productivity and enhance demand as well.
Increase profitability: This is an important objective of every company is to earn the
profit. Delice Cafe can earn more profit by expanding business into global market as
compared to the domestic market. Pricing strategy is higher in the global market as
compared to the local market that will be benefit for the Delice Cafe to earn maximum
profitability. Growth in the global market: As compared to the local market the growth in the foreign
market is very fast so local companies get attracted towards the global market (Fu and et.
al., 2015). Delice Café can get global presence and can raise its brand image by entering
into global market. Each firm wants to gain competitive advantage, if enterprise expand
its business in other location then it would help in raising awareness among consumers
and café will be able to gain competitive advantage.
Market entry routes
There are different market entry routes which are beneficial to enter into the global
market are as follows:
Direct Exporting: It refers to selling the goods and services directly into the
market. Delice Cafe can use this strategy to enter into the global market. It
directly sells its product in the market and further distributor of the product in the
country can sell the product of Delice Cafe company.
Partnering: It refers to the strategy in which one company can do business with
the another company by sharing profit. Delice Cafe can also use this marketing
route to enter into the global market. As it is useful strategy for Delice Cafe to
enter into partnering as it helps to know the local market of the country(Stiglitz
and Rosengard, 2015).
Franchising: It means setting up the branch of a business in another country.
Delice Cafe can use this route to enter into the foreign market as setting up its
branch in foreign to expand its business operations.
3
Delice Cafe also increase its productivity by entering into the global market by serving
different products to the customers. If Delice Cafe enters into new location then it will be
beneficial for the business to raise its productivity and enhance demand as well.
Increase profitability: This is an important objective of every company is to earn the
profit. Delice Cafe can earn more profit by expanding business into global market as
compared to the domestic market. Pricing strategy is higher in the global market as
compared to the local market that will be benefit for the Delice Cafe to earn maximum
profitability. Growth in the global market: As compared to the local market the growth in the foreign
market is very fast so local companies get attracted towards the global market (Fu and et.
al., 2015). Delice Café can get global presence and can raise its brand image by entering
into global market. Each firm wants to gain competitive advantage, if enterprise expand
its business in other location then it would help in raising awareness among consumers
and café will be able to gain competitive advantage.
Market entry routes
There are different market entry routes which are beneficial to enter into the global
market are as follows:
Direct Exporting: It refers to selling the goods and services directly into the
market. Delice Cafe can use this strategy to enter into the global market. It
directly sells its product in the market and further distributor of the product in the
country can sell the product of Delice Cafe company.
Partnering: It refers to the strategy in which one company can do business with
the another company by sharing profit. Delice Cafe can also use this marketing
route to enter into the global market. As it is useful strategy for Delice Cafe to
enter into partnering as it helps to know the local market of the country(Stiglitz
and Rosengard, 2015).
Franchising: It means setting up the branch of a business in another country.
Delice Cafe can use this route to enter into the foreign market as setting up its
branch in foreign to expand its business operations.
3
Delice Cafe have to adapt the franchising route to enter into the global market because
Franchisors provide training facilities to expand their business model and are getting more
success as compared to other routes of marketing. It is easy to operate their business through
franchising and it cost lesser from other marketing routes.
TASK 2
P 3 Selection process to enter into the international marketing
Before entering into the international marketing the company have to consider following
factors which can affect the operations of the company (Process to select international market,
2019).
Economic condition: Delice Cafe have to see the economic condition of the
country before doing business. It depends on the GDP rate, inflation rate of the
country. If there is no growth areas in the country then it will not benefit for the
company to start its operation. If the personal income of the people is not good
then they are not purchasing goods that will be loss for the company to start
business there. If there is an unemployment in the country, then it will lead to low
spending on the product that will impact the production of the company. After
considering these factors company have to start its operations in the international
market. For example: Starbucks is running its operations in such countries where
GDP rate is high and there are high employment opportunities. This strategy of
company helps the firm in increasing demand and raising profitability of
business. Thus, Delice Cafe has to consider this element in order to select the
market effectively.
Political condition: A political instability in the country will affect the operations
of the company. Changes in the labour law of the country affect the supply and
demand of labour in the company. If the political condition is not good it may
lead to business risk(Choosing an international market entry strategy, 2016).
Thus, Delice Cafe has to ensure political condition of particular country before
entering into that location, this will help in running operations there successfully.
Education: Education is the another important factor considered while starting a
new business in the international market. If the people of the country is not
educated then it will be difficult to do business in that country. If the people are
4
Franchisors provide training facilities to expand their business model and are getting more
success as compared to other routes of marketing. It is easy to operate their business through
franchising and it cost lesser from other marketing routes.
TASK 2
P 3 Selection process to enter into the international marketing
Before entering into the international marketing the company have to consider following
factors which can affect the operations of the company (Process to select international market,
2019).
Economic condition: Delice Cafe have to see the economic condition of the
country before doing business. It depends on the GDP rate, inflation rate of the
country. If there is no growth areas in the country then it will not benefit for the
company to start its operation. If the personal income of the people is not good
then they are not purchasing goods that will be loss for the company to start
business there. If there is an unemployment in the country, then it will lead to low
spending on the product that will impact the production of the company. After
considering these factors company have to start its operations in the international
market. For example: Starbucks is running its operations in such countries where
GDP rate is high and there are high employment opportunities. This strategy of
company helps the firm in increasing demand and raising profitability of
business. Thus, Delice Cafe has to consider this element in order to select the
market effectively.
Political condition: A political instability in the country will affect the operations
of the company. Changes in the labour law of the country affect the supply and
demand of labour in the company. If the political condition is not good it may
lead to business risk(Choosing an international market entry strategy, 2016).
Thus, Delice Cafe has to ensure political condition of particular country before
entering into that location, this will help in running operations there successfully.
Education: Education is the another important factor considered while starting a
new business in the international market. If the people of the country is not
educated then it will be difficult to do business in that country. If the people are
4
educated it results in benefits to the company to innovate and bring new concept
in the company.(Dinnie, 2015).
Geographic location: It also plays an important part in selection process for
international marketing. As proper availability of resources also plays an
important role in deciding the location for starting business in the international
market. It is a critical factor for operating business operations in the country.
P4 Different market entry strategies and their advantages and disadvantages
The different market entry strategies are:
Licensing: It refers to the term in which one company gives license to the other company
to use its trademark, manufacturing, processing and some other skills. In taking license from
other company some expenses are occurring. It is similar to franchising. Cost incurred is of only
taking the policy and signing of an agreement between two companies.
Advantages
It is useful for doing business in foreign countries through licensing
because it contains less risk.
There is no need of investing money in the Delice Cafe.
It helps in increasing the profit and market share.
It reduces cost of acquiring new technology.
It will be beneficial for the company to gain competitive advantage if the
licensing is exclusive.
It saves time to introduce new product in the market(Advantages and
disadvantages of licensing agreement, 2019)
Disadvantages
It is difficult to get the right licensee.
There is no control over the product invention as it is being used by the
other company as well.
There is a risk of poor strategy that will damage the product success.
It becomes competitor for the company as may take time to overcome
from the cross technology.
Sometimes returns from the marketing is not obtained.
5
in the company.(Dinnie, 2015).
Geographic location: It also plays an important part in selection process for
international marketing. As proper availability of resources also plays an
important role in deciding the location for starting business in the international
market. It is a critical factor for operating business operations in the country.
P4 Different market entry strategies and their advantages and disadvantages
The different market entry strategies are:
Licensing: It refers to the term in which one company gives license to the other company
to use its trademark, manufacturing, processing and some other skills. In taking license from
other company some expenses are occurring. It is similar to franchising. Cost incurred is of only
taking the policy and signing of an agreement between two companies.
Advantages
It is useful for doing business in foreign countries through licensing
because it contains less risk.
There is no need of investing money in the Delice Cafe.
It helps in increasing the profit and market share.
It reduces cost of acquiring new technology.
It will be beneficial for the company to gain competitive advantage if the
licensing is exclusive.
It saves time to introduce new product in the market(Advantages and
disadvantages of licensing agreement, 2019)
Disadvantages
It is difficult to get the right licensee.
There is no control over the product invention as it is being used by the
other company as well.
There is a risk of poor strategy that will damage the product success.
It becomes competitor for the company as may take time to overcome
from the cross technology.
Sometimes returns from the marketing is not obtained.
5
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For example: Starbucks is doing business in many countries, it has to face
huge risk thus, it is essential for company to look upon potential risk in that market. That same
thing is required to be followed by Delice Cafe as well. This will help in establishing itself in
other market sucessfully (Javalgi and La Toya, 2018).
Joint Ventures: It is an enterprise that will be run by the two or more person that will
shared the ownership, risk and property rights of the company.
Advantages
Risk is shared between the partners.
Both partners are giving financial strength to the company.
Responsibilities are divided among the partners not burden on one person to run
the company.
Technology up gradation will be easy as of dividing investment between two
partners.
As cost is distributed among the partners the production cost is low due to it.
Disadvantages
There is not an equal responsibility between the partners.
There be chances of conflict between the partners due to some internal reason of
the business.
There is a high investment risk because of some technical issues or failure in the
system.
For example: Starbucks company come into joint venture business and start a business of
food processing. They have to share the risk, cost and many other factors of the business(Jean
and et. al., 2016). Thus, if Delice Cafe adopts this joint venture strategy then it will ghave to
face risk but company can get many benefit due to this.
Franchising: It is the opportunity given to start the business legally by using some others
ideas process of doing business.
Advantages
All the franchise use the same marketing strategy, infrastructure, services to the
customers in different countries.
The working people are also provided by the franchisor there is no outside people
working in the franchise company so that the quality remain the same.
6
huge risk thus, it is essential for company to look upon potential risk in that market. That same
thing is required to be followed by Delice Cafe as well. This will help in establishing itself in
other market sucessfully (Javalgi and La Toya, 2018).
Joint Ventures: It is an enterprise that will be run by the two or more person that will
shared the ownership, risk and property rights of the company.
Advantages
Risk is shared between the partners.
Both partners are giving financial strength to the company.
Responsibilities are divided among the partners not burden on one person to run
the company.
Technology up gradation will be easy as of dividing investment between two
partners.
As cost is distributed among the partners the production cost is low due to it.
Disadvantages
There is not an equal responsibility between the partners.
There be chances of conflict between the partners due to some internal reason of
the business.
There is a high investment risk because of some technical issues or failure in the
system.
For example: Starbucks company come into joint venture business and start a business of
food processing. They have to share the risk, cost and many other factors of the business(Jean
and et. al., 2016). Thus, if Delice Cafe adopts this joint venture strategy then it will ghave to
face risk but company can get many benefit due to this.
Franchising: It is the opportunity given to start the business legally by using some others
ideas process of doing business.
Advantages
All the franchise use the same marketing strategy, infrastructure, services to the
customers in different countries.
The working people are also provided by the franchisor there is no outside people
working in the franchise company so that the quality remain the same.
6
Disadvantages
These are regulated by the rules and regulations by the government which cannot
be changed.
The franchisee have to follow all the instructions written in the agreement it
cannot make changes in the agreement.(Kumar, 2015).
TASK 3
P5 Global V/S local marketing
Bases Global marketing Local marketing
Meaning Global marketing means
selling the same products and
services across all countries.
Starbucks is working as global
company , it has branches in
many locations.
Local marketing means selling
the products and services
according to the regional
differences within the home
country. For example Delice
Cafe is working as local
business in UK and it sells its
products in UK only.
Business operations Starbucks company runs its
business operation in
worldwide. It uses new and
highly automated technologies
for making their operations
effective(Alon and et.al.,
2016).
Delice Cafe company runs its
business operations within the
home country. They do not
have so many technologies for
their operations.
7
These are regulated by the rules and regulations by the government which cannot
be changed.
The franchisee have to follow all the instructions written in the agreement it
cannot make changes in the agreement.(Kumar, 2015).
TASK 3
P5 Global V/S local marketing
Bases Global marketing Local marketing
Meaning Global marketing means
selling the same products and
services across all countries.
Starbucks is working as global
company , it has branches in
many locations.
Local marketing means selling
the products and services
according to the regional
differences within the home
country. For example Delice
Cafe is working as local
business in UK and it sells its
products in UK only.
Business operations Starbucks company runs its
business operation in
worldwide. It uses new and
highly automated technologies
for making their operations
effective(Alon and et.al.,
2016).
Delice Cafe company runs its
business operations within the
home country. They do not
have so many technologies for
their operations.
7
Marketing plan Starbucks marketing plan of
goods and services are so vast
and different for every
country. Its marketing plan
includes company's current
financial position,
vision/mission, marketing
strategy, competitors, budget
strategy and monitoring &
controlling strategy etc.
Delice Cafe marketing plan of
goods and services are limited
to home country. Brake bros
marketing plan includes
company's current financial
position, vision/mission,
marketing strategy and
competitors etc(Hitt, Li and
Xu, 2016).
Concern Global marketing of Starbucks
concerns both global values
and local values of the goods
and services in different
countries.
Local marketing of Delice
Cafe only concern of local
values of the good and services
in UK.
Marketing strategy Marketing strategy of
Starbucks varies from country
to country. So, they need to
make various strategy for their
marketing of the products in
different countries. Its
marketing strategy includes
product, pricing, promotion,
place, physical evidence,
people and process. Starbucks
focus on promotion and
product strategies.
Delice Cafe is made only one
marketing strategy for their
branding of the product. Its
marketing strategy includes
product, pricing, promotion,
place. Its focus on place and
pricing strategies.
Benchmarking For globalisation of the
Starbucks is needed to set
benchmarking from their
In local marketing, Delice
Cafe do not need to set
benchmarking for their
8
goods and services are so vast
and different for every
country. Its marketing plan
includes company's current
financial position,
vision/mission, marketing
strategy, competitors, budget
strategy and monitoring &
controlling strategy etc.
Delice Cafe marketing plan of
goods and services are limited
to home country. Brake bros
marketing plan includes
company's current financial
position, vision/mission,
marketing strategy and
competitors etc(Hitt, Li and
Xu, 2016).
Concern Global marketing of Starbucks
concerns both global values
and local values of the goods
and services in different
countries.
Local marketing of Delice
Cafe only concern of local
values of the good and services
in UK.
Marketing strategy Marketing strategy of
Starbucks varies from country
to country. So, they need to
make various strategy for their
marketing of the products in
different countries. Its
marketing strategy includes
product, pricing, promotion,
place, physical evidence,
people and process. Starbucks
focus on promotion and
product strategies.
Delice Cafe is made only one
marketing strategy for their
branding of the product. Its
marketing strategy includes
product, pricing, promotion,
place. Its focus on place and
pricing strategies.
Benchmarking For globalisation of the
Starbucks is needed to set
benchmarking from their
In local marketing, Delice
Cafe do not need to set
benchmarking for their
8
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competitors. products.
Marketing activities Marketing activities of
Starbucks includes operations,
activities and interests in
various countries and also
some kind of control and
influences in its marketing
activities by the countries.
Marketing activities of Delice
Cafe Brake bros includes
operations, activities and
interests in UK and also
control and influence in its
marketing activities by the
UK's laws and internal and
external environment(Alon
and et.al., 2016).
Area Starbucks marketing is
stretched its product and
services across worldwide.
There is a large area for their
marketing.
Delice Cafe marketing is
stretched its product and
services within UK. They
served its marketing in very
small area in comparison to
global marketing.
Government interference Government interference is
huge in Starbucks marketing.
Very less government
interference in Delice Cafe
marketing.
Risk factor Risk factor is high in global
marketing(Hitt, Li and Xu,
2016).
In local marketing, low risk is
available in comparison to
international global market.
Capital requirement Huge capital is required in
Strabucks marketing.
Less capital is required in
Delice Cafe marketing.
Marketing research In-depth research is required
for Starbucks marketing
because of global customers.
Research for Delice Cafe
marketing is required but not
at very high level.
9
Marketing activities Marketing activities of
Starbucks includes operations,
activities and interests in
various countries and also
some kind of control and
influences in its marketing
activities by the countries.
Marketing activities of Delice
Cafe Brake bros includes
operations, activities and
interests in UK and also
control and influence in its
marketing activities by the
UK's laws and internal and
external environment(Alon
and et.al., 2016).
Area Starbucks marketing is
stretched its product and
services across worldwide.
There is a large area for their
marketing.
Delice Cafe marketing is
stretched its product and
services within UK. They
served its marketing in very
small area in comparison to
global marketing.
Government interference Government interference is
huge in Starbucks marketing.
Very less government
interference in Delice Cafe
marketing.
Risk factor Risk factor is high in global
marketing(Hitt, Li and Xu,
2016).
In local marketing, low risk is
available in comparison to
international global market.
Capital requirement Huge capital is required in
Strabucks marketing.
Less capital is required in
Delice Cafe marketing.
Marketing research In-depth research is required
for Starbucks marketing
because of global customers.
Research for Delice Cafe
marketing is required but not
at very high level.
9
P 6 Different products, price, place and promotional approach in a variety of international
contexts.
Marketing strategies Starbucks (global market) Delice Cafe(local market)
Product strategy It uses differentiate marketing
strategy for their product. Its
main product is coffee and it
also includes tea, baked goods
and sandwiches. Starbucks
differentiated themself from
others by providing premium
quality of coffee. Its strategy
includes quality, quantity,
product layout and design of
the coffee that differentiate
the product from others(Luo
and Bu, 2018). Product
strategy of Starbucks is
considered the central pillar of
its marketing strategy. It
enhances customers loyalty
towards Starbucks. It builds
great reputation by providing
great quality coffee with
variety of flavour and best
customer's services.
It mainly deals in supply of
foods and drinks with numbers
of brand like country choice.
Pricing strategy Starbucks is a premium brand.
It uses premium and
competitive pricing strategy
because its target customers
are higher and middle class
Delice Cafe is used skimming
pricing strategy for their
products. Delice Cafe is far
from cheap but it is not so
much expensive. They
10
contexts.
Marketing strategies Starbucks (global market) Delice Cafe(local market)
Product strategy It uses differentiate marketing
strategy for their product. Its
main product is coffee and it
also includes tea, baked goods
and sandwiches. Starbucks
differentiated themself from
others by providing premium
quality of coffee. Its strategy
includes quality, quantity,
product layout and design of
the coffee that differentiate
the product from others(Luo
and Bu, 2018). Product
strategy of Starbucks is
considered the central pillar of
its marketing strategy. It
enhances customers loyalty
towards Starbucks. It builds
great reputation by providing
great quality coffee with
variety of flavour and best
customer's services.
It mainly deals in supply of
foods and drinks with numbers
of brand like country choice.
Pricing strategy Starbucks is a premium brand.
It uses premium and
competitive pricing strategy
because its target customers
are higher and middle class
Delice Cafe is used skimming
pricing strategy for their
products. Delice Cafe is far
from cheap but it is not so
much expensive. They
10
people. It is an economical
according to their premium
quality. It provides limited
products with high price. In its
pricing strategy, they only
considered the quality of the
product and ignore other
factors(Westjohn and et.al.,
2016).
considered various factors in
their pricing strategy such as
quality, competitor's price,
change in customer's test etc.
Their pricing varies according
to market situation.
Place strategy Starbucks have their stores in
more than 28,218 locations in
worldwide. It uses direct
distribution strategy. The 99%
stores are owned by the
company personally.
In present. It has 20
distribution channels in UK. It
also delivers its product
through online within UK. It
uses indirect distribution
strategy because its customers
are basically from hospitals,
hotels and schools etc. So, they
do not deals directly with
customer. The deal is done by
intermediator because its place
for customers is not the
company's place(Lamey and
et.al., 2018).
Promotional strategies Starbucks uses various
promotional strategy for their
product. At present, Delice
Cafe uses TV and
advertisement strategy for
promotion of coffee. It spends
billions of money in
It does not believe in spending
lot of money in promotion. It
promotes its products through
mouth marketing, distribute
the templates, hoarding and
social media platform. It
mainly uses social media
11
according to their premium
quality. It provides limited
products with high price. In its
pricing strategy, they only
considered the quality of the
product and ignore other
factors(Westjohn and et.al.,
2016).
considered various factors in
their pricing strategy such as
quality, competitor's price,
change in customer's test etc.
Their pricing varies according
to market situation.
Place strategy Starbucks have their stores in
more than 28,218 locations in
worldwide. It uses direct
distribution strategy. The 99%
stores are owned by the
company personally.
In present. It has 20
distribution channels in UK. It
also delivers its product
through online within UK. It
uses indirect distribution
strategy because its customers
are basically from hospitals,
hotels and schools etc. So, they
do not deals directly with
customer. The deal is done by
intermediator because its place
for customers is not the
company's place(Lamey and
et.al., 2018).
Promotional strategies Starbucks uses various
promotional strategy for their
product. At present, Delice
Cafe uses TV and
advertisement strategy for
promotion of coffee. It spends
billions of money in
It does not believe in spending
lot of money in promotion. It
promotes its products through
mouth marketing, distribute
the templates, hoarding and
social media platform. It
mainly uses social media
11
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advertising. Its promotional
channels (advertisement,
magazine) are varies for every
country. It also believes word
of mouth for their promotion.
strategy for their promotions.
TASK 4
P 7 Various international marketing approaches for Delice Cafe
Delice Cafe can adopts various international marketing approaches:-
flexible strategy:- The test, interests and preferences of customers are depended on
climate, customs, GDP levels and traditions of the country and it is different from country
to country. Delice Cafe is a type of food industry and if they added local flavours in their
coffee. It can be achieve success in every country(Westjohn and et.al., 2016).
Understand the cultural differences:- All countries have different cultures. When
Delice Cafe moving for global branding, it requires some research about global market
and meaning of the words that used in the marketing procedure. For example, chevrolet's
nova fails their products in spain not because of bad quality but no-va means no-go in
spainsh.
Tie-up with a local partner:- Delice Cafe do not need mass marketing in every country
if they tie up with a local market that helps to understand customers preference for
particular product that save lots of money who needs for advertisement of Delice Cafe.
Social media marketing:- Delice Cafe can do marketing itself with use of social media
platform. At social media platform they can post their product videos, can explain their
business operations and supply chain etc. the customers can give their views about the
company, product and operations through comments. This approach helps to connect
directly to customers. For example Starbucks is using this marketing approach, it takes
support of social networking in order to build connection with consumers. This supports
12
channels (advertisement,
magazine) are varies for every
country. It also believes word
of mouth for their promotion.
strategy for their promotions.
TASK 4
P 7 Various international marketing approaches for Delice Cafe
Delice Cafe can adopts various international marketing approaches:-
flexible strategy:- The test, interests and preferences of customers are depended on
climate, customs, GDP levels and traditions of the country and it is different from country
to country. Delice Cafe is a type of food industry and if they added local flavours in their
coffee. It can be achieve success in every country(Westjohn and et.al., 2016).
Understand the cultural differences:- All countries have different cultures. When
Delice Cafe moving for global branding, it requires some research about global market
and meaning of the words that used in the marketing procedure. For example, chevrolet's
nova fails their products in spain not because of bad quality but no-va means no-go in
spainsh.
Tie-up with a local partner:- Delice Cafe do not need mass marketing in every country
if they tie up with a local market that helps to understand customers preference for
particular product that save lots of money who needs for advertisement of Delice Cafe.
Social media marketing:- Delice Cafe can do marketing itself with use of social media
platform. At social media platform they can post their product videos, can explain their
business operations and supply chain etc. the customers can give their views about the
company, product and operations through comments. This approach helps to connect
directly to customers. For example Starbucks is using this marketing approach, it takes
support of social networking in order to build connection with consumers. This supports
12
in knowing needs of consumers and offering them same products and services. Thus,
Delice Cafe can also use social sites for enhancing demand of products in market.
Investing in advertising:- Delice Cafe are not investing in advertisement because they
think their brand image is enough for marketing. But nowadays the competition is so high
if they make remain top than they need to invest in advertising. With the help of
advertising they can introduce new flavours with interesting themes. For example:
Starbucks investigate in advertisement and gain attention of buyers by this way.
An ethical brand:- An ethical brand do not in short period. It takes a long term duration.
If Delice Cafe focuses on long term branding of their coffee and also focuses on quality
and customer preference that can make Delice Cafe as an ethical brand. If once Delice
Cafe comes as an ethical brand that helps to maintain their brand value for the long
duration(Lamey and et.al., 2018).
Excellent brand merchandise:- It is an important approach of marketing. It helps in
customer retention as well as satisfaction. Attractive merchandise of Delice Cafe can
added value to their brand's product. To maintain excellent brand image, Delice Cafe
have to change their marketing strategy according to target the global markets. This
approach is mainly focused on customers to satisfy their demands.(Hult and et.al., 2018).
Franchising:- This approach is used for market expansion. With the help of franchising,
Delice Cafe can expand their business model in other markets internationally that
provides legal right to business in a particular country and attracts more customers. It also
creates competition in the market for expanding their business into other countries.
P 8 Compare home and international orientation and ways to assess competitors, outlining the
implications of each approach.
Marketing approaches Starbucks Delice Cafe
flexibility If Starbucks is implementing
flexible strategy, it helps to
understand consumer's
preferences that can make
With the help of flexibility,
Delice Cafe can easily change
their marketing strategy
according to consumer's
13
Delice Cafe can also use social sites for enhancing demand of products in market.
Investing in advertising:- Delice Cafe are not investing in advertisement because they
think their brand image is enough for marketing. But nowadays the competition is so high
if they make remain top than they need to invest in advertising. With the help of
advertising they can introduce new flavours with interesting themes. For example:
Starbucks investigate in advertisement and gain attention of buyers by this way.
An ethical brand:- An ethical brand do not in short period. It takes a long term duration.
If Delice Cafe focuses on long term branding of their coffee and also focuses on quality
and customer preference that can make Delice Cafe as an ethical brand. If once Delice
Cafe comes as an ethical brand that helps to maintain their brand value for the long
duration(Lamey and et.al., 2018).
Excellent brand merchandise:- It is an important approach of marketing. It helps in
customer retention as well as satisfaction. Attractive merchandise of Delice Cafe can
added value to their brand's product. To maintain excellent brand image, Delice Cafe
have to change their marketing strategy according to target the global markets. This
approach is mainly focused on customers to satisfy their demands.(Hult and et.al., 2018).
Franchising:- This approach is used for market expansion. With the help of franchising,
Delice Cafe can expand their business model in other markets internationally that
provides legal right to business in a particular country and attracts more customers. It also
creates competition in the market for expanding their business into other countries.
P 8 Compare home and international orientation and ways to assess competitors, outlining the
implications of each approach.
Marketing approaches Starbucks Delice Cafe
flexibility If Starbucks is implementing
flexible strategy, it helps to
understand consumer's
preferences that can make
With the help of flexibility,
Delice Cafe can easily change
their marketing strategy
according to consumer's
13
Starbucks competitive
advantage.
preferences. This approach
helps Delice Cafe to makes
better than their competitors.
Understand the cultural
differences
It is helpful to enter in any new
market. As Starbucks is a
global brand and they are
famous in every culture. This
approach helps to understand
culture where Starbucks want
to start their business
operation. It helps to add new
advantage to show better than
their competitors to the
customers.
For Delice Cafe, cultural
difference approach is not
useful because it only runs its
business operation within UK.
But if they want to expand
their business operations
internationally than cultural
difference approach is very
important aspect for Delice
Cafe.
Tie-up with a local partner It helps to promote their
brands and give special
advantage rather than their
competitors(Hult and et.al.,
2018).
It is important to enhance their
value chain within UK.
Social media marketing It attracts their customers
directly to Starbucks. It uses
innovative and attractive
procedure to beat their
competitors. If Delice Cafe
active in social media on daily
bases that makes strong
customer relationship.
Delice Cafe expand their
business operation with the
help of social media marketing
because it connects more
customers through their
business ideas and helps in
getting more orders of the
goods and services(Luo and
Bu, 2018).
Investing in advertising Starbucks is a very big brand
name and if they want to
If Delice Cafe wants to create
more customers than they need
14
advantage.
preferences. This approach
helps Delice Cafe to makes
better than their competitors.
Understand the cultural
differences
It is helpful to enter in any new
market. As Starbucks is a
global brand and they are
famous in every culture. This
approach helps to understand
culture where Starbucks want
to start their business
operation. It helps to add new
advantage to show better than
their competitors to the
customers.
For Delice Cafe, cultural
difference approach is not
useful because it only runs its
business operation within UK.
But if they want to expand
their business operations
internationally than cultural
difference approach is very
important aspect for Delice
Cafe.
Tie-up with a local partner It helps to promote their
brands and give special
advantage rather than their
competitors(Hult and et.al.,
2018).
It is important to enhance their
value chain within UK.
Social media marketing It attracts their customers
directly to Starbucks. It uses
innovative and attractive
procedure to beat their
competitors. If Delice Cafe
active in social media on daily
bases that makes strong
customer relationship.
Delice Cafe expand their
business operation with the
help of social media marketing
because it connects more
customers through their
business ideas and helps in
getting more orders of the
goods and services(Luo and
Bu, 2018).
Investing in advertising Starbucks is a very big brand
name and if they want to
If Delice Cafe wants to create
more customers than they need
14
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continue their position, they
need to adapt the advertising
strategy. If they do not
implement their strategy they
can't compete with the
competitors which results in
loss of customers interest. So,
it is important to advertise
their products and services.
to invest in advertising their
services that helps to make
more customers rather than
their competitors.
An ethical brand Ethical brand helps to establish
a long term brand image in
market and makes strong
customers' loyalty. With the
help of ethical brand, new
competitors can not effect on
Starbucks brand image.
Delice Cafe can also create
ethical brand for their services
by grabbing their existing
customers and connecting new
customers.
Excellent brand merchandise It helps in maintaining
customer retention as well as
satisfaction. Attractive
merchandise of Starbucks
helps to differentiate to their
competitors(Luo and Bu,
2018).
If Delice Cafe wants brand
merchandise. So, they need to
create business logo that
differentiate Delice Cafe from
their competitors.
Franchising It helps to expand their
business in various locations
and helps to grow faster than
their competitors.
It helps to Delice Cafe
operations more convenient
and flexible because they
added one more location.
Recommendation
15
need to adapt the advertising
strategy. If they do not
implement their strategy they
can't compete with the
competitors which results in
loss of customers interest. So,
it is important to advertise
their products and services.
to invest in advertising their
services that helps to make
more customers rather than
their competitors.
An ethical brand Ethical brand helps to establish
a long term brand image in
market and makes strong
customers' loyalty. With the
help of ethical brand, new
competitors can not effect on
Starbucks brand image.
Delice Cafe can also create
ethical brand for their services
by grabbing their existing
customers and connecting new
customers.
Excellent brand merchandise It helps in maintaining
customer retention as well as
satisfaction. Attractive
merchandise of Starbucks
helps to differentiate to their
competitors(Luo and Bu,
2018).
If Delice Cafe wants brand
merchandise. So, they need to
create business logo that
differentiate Delice Cafe from
their competitors.
Franchising It helps to expand their
business in various locations
and helps to grow faster than
their competitors.
It helps to Delice Cafe
operations more convenient
and flexible because they
added one more location.
Recommendation
15
Delice Cafe should adopt flexibility in the organisational structure of the company
so that communication can be done easily between different levels of people
working in the organisation.
Delice Cafe should adopt the participative leadership style so that every employee
can participate in the decision making criteria to help company to target their goal
in the market.
Delice Cafe should adopt the international marketing concepts so that there is a
huge opportunity for company to expand their business in the international
marketing.
It should also use different market entry routes for the purpose of expanding the
business in the international marketing and among those franchising is the best
strategy that should be adopted by the company to balance the cash flows in the
market.
CONCLUSION
From the above study it can be concluded that international marketing is very essential to
achieve the goals of the Delice Cafe. Present report has concluded that the Delice Cafe achieving
success by analysing international marketing concepts and routes to enter in market. It is
described how to select country for business operation as well as also identify political and
economic conditions. the advantages and disadvantages of marketing strategy is affected overall
performance of the Delice Cafe. It is explained the differences between global and local
marketing and their marketing strategy. With the help of international marketing approaches,
Delice Cafe can expand their business operations and achieve their goals.
16
so that communication can be done easily between different levels of people
working in the organisation.
Delice Cafe should adopt the participative leadership style so that every employee
can participate in the decision making criteria to help company to target their goal
in the market.
Delice Cafe should adopt the international marketing concepts so that there is a
huge opportunity for company to expand their business in the international
marketing.
It should also use different market entry routes for the purpose of expanding the
business in the international marketing and among those franchising is the best
strategy that should be adopted by the company to balance the cash flows in the
market.
CONCLUSION
From the above study it can be concluded that international marketing is very essential to
achieve the goals of the Delice Cafe. Present report has concluded that the Delice Cafe achieving
success by analysing international marketing concepts and routes to enter in market. It is
described how to select country for business operation as well as also identify political and
economic conditions. the advantages and disadvantages of marketing strategy is affected overall
performance of the Delice Cafe. It is explained the differences between global and local
marketing and their marketing strategy. With the help of international marketing approaches,
Delice Cafe can expand their business operations and achieve their goals.
16
REFERENCES
Books and Journals
Alon and et.al., 2016.Global marketing: contemporary theory, practice, and cases. Routledge.
Boehe, D.M., Qian, G. and Peng, M.W., 2016. Export intensity, scope, and destinations:
Evidence from Brazil. Industrial Marketing Management.57. pp.127-138.
Demangeot, C., Broderick, A.J. and Craig, C.S., 2015. Multicultural marketplaces: New territory
for international marketing and consumer research. International Marketing Review.32(2).
pp.118-140.
Dinnie, K., 2015. Nation branding: Concepts, issues, practice. Routledge.
Fu, X. and et. al., 2015. Low cost carrier competition and route entry in an emerging but
regulated aviation market–the case of China. Transportation Research Part A: Policy and
Practice.79. pp.3-16.
Hitt, M.A., Li, D. and Xu, K., 2016. International strategy: From local to global and
beyond. Journal of World Business.51(1). pp.58-73.
Hult and et.al., 2018. Addressing endogeneity in international marketing applications of partial
least squares structural equation modeling. Journal of International Marketing.26(3). pp.1-
21.
Javalgi, R.G. and La Toya, M.R., 2018. International marketing ethics: A literature review and
research agenda. Journal of Business Ethics.148(4).pp.703-720.
Jean, R.J.B. and et. al., 2016. Assessing endogeneity issues in international marketing
research. International Marketing Review.33(3). pp.483-512.
Kumar, V., 2015. Evolution of marketing as a discipline: What has happened and what to look
out for. Journal of Marketing.79(1). pp.1-9.
Lamey and et.al., 2018. New product success in the consumer packaged goods industry: A
shopper marketing approach. International Journal of Research in Marketing.35(3).
pp.432-452.
Luo, Y. and Bu, J., 2018. Contextualizing international strategy by emerging market firms: A
composition-based approach. Journal of World Business.53(3). pp.337-355.
17
Books and Journals
Alon and et.al., 2016.Global marketing: contemporary theory, practice, and cases. Routledge.
Boehe, D.M., Qian, G. and Peng, M.W., 2016. Export intensity, scope, and destinations:
Evidence from Brazil. Industrial Marketing Management.57. pp.127-138.
Demangeot, C., Broderick, A.J. and Craig, C.S., 2015. Multicultural marketplaces: New territory
for international marketing and consumer research. International Marketing Review.32(2).
pp.118-140.
Dinnie, K., 2015. Nation branding: Concepts, issues, practice. Routledge.
Fu, X. and et. al., 2015. Low cost carrier competition and route entry in an emerging but
regulated aviation market–the case of China. Transportation Research Part A: Policy and
Practice.79. pp.3-16.
Hitt, M.A., Li, D. and Xu, K., 2016. International strategy: From local to global and
beyond. Journal of World Business.51(1). pp.58-73.
Hult and et.al., 2018. Addressing endogeneity in international marketing applications of partial
least squares structural equation modeling. Journal of International Marketing.26(3). pp.1-
21.
Javalgi, R.G. and La Toya, M.R., 2018. International marketing ethics: A literature review and
research agenda. Journal of Business Ethics.148(4).pp.703-720.
Jean, R.J.B. and et. al., 2016. Assessing endogeneity issues in international marketing
research. International Marketing Review.33(3). pp.483-512.
Kumar, V., 2015. Evolution of marketing as a discipline: What has happened and what to look
out for. Journal of Marketing.79(1). pp.1-9.
Lamey and et.al., 2018. New product success in the consumer packaged goods industry: A
shopper marketing approach. International Journal of Research in Marketing.35(3).
pp.432-452.
Luo, Y. and Bu, J., 2018. Contextualizing international strategy by emerging market firms: A
composition-based approach. Journal of World Business.53(3). pp.337-355.
17
Paraphrase This Document
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Stiglitz, J.E. and Rosengard, J.K., 2015. Economics of the public sector: Fourth international
student edition. WW Norton & Company.
Westjohn and et.al., 2016. The influence of regulatory focus on global consumption orientation
and preference for global versus local consumer culture positioning. Journal of
International Marketing.24(2). pp.22-39.
Online
Advantages and disadvantages of licensing agreement.2019.[Online].Available
through<https://bizfluent.com/list-6299066-advantages-disadvantages-licensing-
agreements.html>
Choosing an international market entry strategy.2016.[Online].Available
through<http://www.tradeready.ca/2012/fittskills-refresher/choosing-an-international-
market-entry-strategy/>
Process to select international market.2019.[Online].Available
through<https://howtoexportimport.com/Process-to-select-International-market-
4576.aspx>
18
student edition. WW Norton & Company.
Westjohn and et.al., 2016. The influence of regulatory focus on global consumption orientation
and preference for global versus local consumer culture positioning. Journal of
International Marketing.24(2). pp.22-39.
Online
Advantages and disadvantages of licensing agreement.2019.[Online].Available
through<https://bizfluent.com/list-6299066-advantages-disadvantages-licensing-
agreements.html>
Choosing an international market entry strategy.2016.[Online].Available
through<http://www.tradeready.ca/2012/fittskills-refresher/choosing-an-international-
market-entry-strategy/>
Process to select international market.2019.[Online].Available
through<https://howtoexportimport.com/Process-to-select-International-market-
4576.aspx>
18
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