1INTERNATIONAL MARKETING Executive summary The aim of this report is to discuss about the challenges and opportunities to be faced by Australian Superfood Co. in doing business in Indonesia. PESTLE analysis is being used to identify the positive and negative factors. It is identified that Australian Superfood Co. will face lower intensity of competition in the Indonesian market along with the fact that superfood manufacturers are lower in number in that country. SWOT analysis is being done to identify the internal factors and it is identified that Australian Superfood Co. will face the issue of lower marketpenetrationandlackofexperienceindoingbusinessinIndonesia.Thisreport recommended that direct exporting and Greenfield investments will be suitable for Australian Superfood Co. in doing business in Indonesia.
2INTERNATIONAL MARKETING Table of Contents Introduction......................................................................................................................................3 Determination of the external factors..............................................................................................3 Political factors............................................................................................................................3 Economical factor........................................................................................................................4 Social factors...............................................................................................................................4 Technological factors...................................................................................................................5 Environmental factors..................................................................................................................5 Legal factors................................................................................................................................5 Competitor analysis.........................................................................................................................6 Positioning map...............................................................................................................................8 SWOT analysis................................................................................................................................8 Recommended entry mode..............................................................................................................9 Conclusion.....................................................................................................................................10 Reference.......................................................................................................................................11
3INTERNATIONAL MARKETING Introduction Inthecurrentbusinessscenario,itisimportantforthecontemporarybusiness organizations to tap the foreign markets in order to expand their business operations and Australian Superfood Co. is no exception. Currently they are having their operations in the Australian region and considering tapping the Indonesian market (Clarke, Tamaschke and Liesch 2013). This is due to the reason that Indonesia is one of the leading countries in the South East Asian regions in terms of the economy growth. However, it should be noted that prior to the entry in the Indonesian market, Australian Superfood Co. should analyze the business factors relevant in the country. Analysis of the internal and external factors of the country and the brand will help to identify the potential challenges and opportunities to be faced in doing business in Indonesia. The objective of this report is to discuss about the external business factors that will be relevant for Australian Superfood Co. in doing their business in Indonesia. The impacts of eah of the factors will also be discussed. In addition, competitor analysis will be done based on the few major competitors of Australian Superfood Co. to identify the areas of improvement and advantages. SWOT analysis will also be done to compare the internal effectiveness and capability of Australian Superfood Co. in dealing with the challenges in the host country. Based on the identified factors, a few recommended steps will be discussed including the market entry mode for them. Determination of the external factors Political factors Indonesia is having democratic political system in place with government being changed in every five years. The political environment in the country is favorable with low risks of instability. In addition, Indonesia is also attracting a good sum of foreign investments especially in the automobile sector in the last few years (Vatikiotis 2013). This is denoting that stable political system is present in the country. Moreover, Indonesia is the part of ASEAN trading bloc, which will help the investing firm to have the opportunities of free trade with other South East Asian countries. Recently, Indonesia and Australia signed the Comprehensive Economic Partnership Agreement, which will remove different trade barriers between the two countries.
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4INTERNATIONAL MARKETING Thus, Australian Superfood Co. will get advantage in sourcing their goods from their home country to the host country. However, on the other hand, it should also be noted that Indonesia is an Islamic country and the food products of Australian Superfood Co. should be HALAL certified. The domestic rules and regulations in Indonesia will not be flexible and liberal for Australian Superfood Co. like they are facing in Australia (Aspinall and Mietznar 2014). Thus, there are few risks involved for Australian Superfood Co. in doing business in the Indonesian market. Economical factor It is reported that Indonesia is leading the South East Asian region in terms of economic growth. It is identified that GDP growth rate of the country is 5.20 as of 2018, which can be considered as a developing economy. In addition, it is also identified that the disposable income of the customers is also increasing in the country, which is pose opportunities for Australian Superfood Co. With the increase in the spending capability of the customers, Australian Superfood Co. will be able to have larger market volumes. Unemployment rate in Indonesia stands at 5.34 percent as of 2018 (Hadiz 2013). However, it is reported that the rate of unemploymentisdecreasinginthecountry,whichwillprovidelargeropportunitiesfor Australian Superfood Co. However, on the other hand, it should also be noted that Australian Superfood Co. will not have the competitive advantage of indigenous food in the Indonesian market and thus competition in the market will pose challenges for them. The more will be the competition, the more will be impact on the business operation of Australian Superfood Co. Social factors Social taste and preference pattern of the customers is also important to analyze the potentiality of Australian Superfood Co. This is due to the reason that if the social preference pattern of the customers in Indonesia cannot get matched with the products, then the potentiality for Australian Superfood Co. will get affected. It is identified that similar to the global trends, customer preference patterns for ethically sourced products is also gaining traction in the Indonesian markets also (Loyer 2017). This will help Australian Superfood Co. to market their organic products. However, on the other hand, it should also be noted that local taste and preference of Indonesia is different to that of the Australian region. Majority of the population of
5INTERNATIONAL MARKETING Indonesia are Muslims and thus the products of Australian Superfood Co. should meet the expectations and cultural factors of the majority Muslim customers. Currently, Indonesia is the 4thlargest country in the world in terms of population, which denotes that Australian Superfood Co. is going to have huge opportunities in the country. They will have larger market size to be gained compared to their home country (Schiemer et al. 2018). Technological factors Indonesia is fast becoming an innovation driven economy with the increase in investment in the information technology sector. In addition, the country is recently attracting huge investment for research and development by the foreign companies. This will create favorable environment for Australian Superfood Co. However, it should be noted that will be affected by the technological factors in the initial stage as they are going to source directly from their Australian facilities. In the later stage, the research and development infrastructure in Indonesia will be beneficial for Australian Superfood Co. in developing local market centric products. Indonesia is also a leading country in terms of availability of latest technologies, which will also be beneficial for the Australian Superfood Co. in improving their technologies. Environmental factors Australian Superfood Co. is not having direct impact on the environment due to their business process. However, their major environmental impact will be in terms of the supply chain management as the materials are being sourced in organic manner. Thus, in having manufacturing units in the country, Australian Superfood Co. will have to adhere to the environmental standards in the country. For example, they have to follow the Environment and Climate Change Law 2019 for doing business in the country. Legal factors There are legal formalities and regulationsthat should be followed by Australian Superfood Co. in doing business in Indonesia. This includes customer service standards, employee management and ethical organizational behavior. Moreover, they are selling food products, thus Australian Superfood Co. will also have to follow food quality standards.
6INTERNATIONAL MARKETING Moreover, due to the stable political regime in the country, the risks of frequent amendments of rules and regulations are also low. Competitor analysis As of now, there are now direct competitors of Australian Superfood Co. are present in the Indonesian market. However, there is large number of resellers of superfoods operating in the country. These resellers are offering diverse variants of superfoods in the market and they can pose challenges to Australian Superfood Co. The following section will compare each of these competitors on the basis of different factors in order to have the understanding of the competitive scenario for Australian Superfood Co. Competito r name Business factsProduct profiles Consumer profiles Valueto customers Others Superfood Indonesia Theyarebased inIndonesia. Currentlythey areoffering diverseranges ofproducts. Having presence acrossthe countryis helpingin cateringlarger customer segments.They arecurrently havingthe market leadership status Current product portfolio includesdry fruits,nuts, seeds,beans, flourand grains. Theyare cateringto thesimilar target customersin termsof behavioral aspectsbut the demographic segmentis different. Superfood Indonesiais cateringto moremass market customers comparedto Thevalue proposition forthe customers includes competitive pricingand wide range of products. Moreover, thecustomer convenience isalsomore duetothe higher market penetration. Themajor strengthof superfood Indonesiais competitive pricingand cateringto larger customer segments.In addition,the Indonesian born brand is anadded advantagefor them. On the otherhand, theirmajor weaknessis
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7INTERNATIONAL MARKETING thepremium customersof Australian Superfood Co. thelackof own manufacturing facilities. They are just resellingthe manufactured goods. REA superfoods Theyarebased in Indonesia and arethe manufacturer, marketerand exporterof differentkinds ofsuperfoods. Market penetrationfor them is also high andcateringto differentneeds ofthe customers. Theproduct portfolio includes protein drink, powder food, berriesand seeds.Thus, theyare majorly offering supplements ratherthan whole foods. Target segmentof REA superfoodsis majorlythe younger generation. Theyare havingthe need for food supplements added to their regular meals.In addition,the childrenare also the target marketas supplements forthe childrenare alsobeing offered. Thevalue proposition forthe customers includes readytoeat solutions that canbe consumed withany meal.Thus, thecustomer convenience ismore.In addition,the availability of different flavors is also addingmore optionsfor the customers. Themajor strengthof REA superfoodsis theirfood types,which isbasedon supplements. However,on theother hand,the weaknessof themislack ofwhole foods,which mayrestricts some customer segments.
8INTERNATIONAL MARKETING High price Low price Low qualityHigh quality REA Superfood Indonesia Positioning map According to the above positioning map, it is identified that REA superfood is based on the high price and high quality and opposite in the case of Superfood Indonesia. This denotes that REA will be the major and close competitor for Australian Superfood Co. This is due to the reason that Australian Superfood Co. is also offering higher end superfoods in premium positioning. However, the above competitor analysis also denotes that the major challenge for Australian Superfood Co. in doing business in Indonesia will be gaining the higher market penetration as their major competitors are highly penetrated in the market. SWOT analysis StrengthsThe brand value of Australian Superfood Co. in their home market is their major strength. This will help them in penetrating in the Indonesian market by leveraging on their existing publicity. Diverse product portfolio of Australian Superfood Co. will also help them to cater to the new customer segments (Kang and Montoya 2014). Having own manufacturing units will help Australian Superfood Co. to offer products according to the local preferences (Tolonen et al. 2015).
9INTERNATIONAL MARKETING WeaknessesThey are not having experience in operating in the Indonesian market. Brand value and identity is limited for Australian Superfood Co. in the Indonesian market. As of now, they are limited within the Australian market (Iglesias, Ind and Alfaro 2017). Not having local market specific products will affect their potentiality. Currently, are only having Australian market specific products, which might not have acceptances in the Indonesian market (Kirk, Ray and Wilson 2013). Opportunitie s Offering market specific products will help Australian Superfood Co. to further penetrate in the market. Offering the products in different forms will increase the customer convenience. Customer preferences towards organic and superfoods are increasing recently (Rego, Morgan and Fornell 2013). ThreatsEmergenceoftheeconomicslowdownwillaffectthebusinessof Australian Superfood Co. due to the reason that economic recession will reduce the purchasing power of the customers (Geels 2013). Changes in the taste and preference pattern of the customers will also affect the viability of the business of Australian Superfood Co. Emergence of the new competitors in the market will reduce the profit margins and market share of Australian Superfood Co. Recommended entry mode It is recommended that Australian Superfood Co. should initiate direct exporting mode of entry in the initial stage of their operation in the Indonesian market. This is due to the reason that direct exporting strategy will help to face lower risks and responsibilities in doing business in the foreign country. It will also enable Australian Superfood Co. to cater to the Indonesian market without investing in having facilities there. In the initial stage, direct exporting mode of entry will be beneficial for Australian Superfood Co. in gauging the market trends and acceptances of their products. It is further recommended that if the market acceptances of the products of
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10INTERNATIONAL MARKETING Australian Superfood Co.are more, then they should initiate direct investment of Greenfield investment in the country. With the help of the direct investments, Australian Superfood Co. will have own manufacturing facilities and can offer the products in more competitive price points and can also initiate market adaptable approach. Hence, it can be concluded that mode of entry of Australian Superfood Co. should be in phased manner to ensure the maximum return from doing business in Indonesian market. Conclusion This report concludes that Australian Superfood Co. will face a few challenges as well as opportunities in doing business in Indonesia. These challenges and opportunities for Australian Superfood Co. are being identified on the basis of PESTLE analysis. In addition, it is also identified that currently, Australian Superfood Co. will face lower sets of competition in Indonesia due to the lack of superfood manufacturers in the market. However, there are number of resellers operating in the same segment and will pose challenge for Australian Superfood Co. mainly due to their higher market penetration. SWOT analysis identified that lack of brand identity of Australian Superfood Co. in the Indonesian market will be their major internal limitation in doing business in the host country. On the basis of these factors, it is recommended that they should follow direct exporting in the initial stage of operation in the host country and should be followed by the Greenfield investments in the later stage.
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12INTERNATIONAL MARKETING Tolonen, A., Shahmarichatghieh, M., Harkonen, J. and Haapasalo, H., 2015. Product portfolio management–Targets and key performance indicators for product portfolio renewal over life cycle.International Journal of Production Economics,170, pp.468-477. Vatikiotis, M.R., 2013.Indonesian politics under Suharto: The rise and fall of the New Order. Routledge.