Internet Market

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Internet Marketing
Electronic customer relationship marketing
INTRODUCTION
Internet role plays a vital role in the modern
business environment and provide long term
success. It is related with the application of
marketing concept and tools by using of electronic
media such as internet.
Customer relationship related with the maintain a
long term relationship through providing high
quality services and provide high quality goods and
services in an effective manner. This is one of the
most challenging task for each and every company
to develop long term relationship. In this way,
Smart Restoration limited can use online platform
such as Facebook, Instagram, You Tube etc. For
example, they can create a network of their loyalty
customer and sending email, SMS about their offers
and new product launch information on regular
basis.
This is another advantage of CRM
in which Smart Restoration
limited can easily maintain a long
term relationship with them and
building competitive advantage in
the market.
Customer Relationship marketing
With the help of CRM, a company
can increase its customer value
through providing high quality
furniture products. They can
easily conduct feedback and
improve their customer service
which increase its customer
loyalty.
Customer value
Building long term
relationship
Conclusion
The report discussed about the
different elements and tools of
internet marketing such as
website, social media, digital
marketing and so on.