Internship Report on HR at Secure Clean Company

Running head: INTERNSHIP REPORT ON HR
1
Internship Report
Name
Institution

INTERNSHIP REPORT ON HR
Table of Contents
Introduction................................................................................................................................3
Background of the Organization................................................................................................3
Work Experience at Secure Clean..............................................................................................6
The tasks I was undertaking during the Internship.................................................................6
Provision of the training in relation to specific skills of the discipline..................................8
How the placement relates to my learning.............................................................................9
Personal Reflection....................................................................................................................9
References................................................................................................................................13

INTERNSHIP REPORT ON HR
Introduction
I worked as an intern at Secure Clean, a company that specializes on cleaning
services. I worked under Human Resource Department. My role encompassed employees’
relations management. I have compartmentalized this report into three broad categories:
background, work experience, and reflection. On background, the report provides an
overview on the details of the Secure Clean Company in terms of location, operation,
organizational culture, and structure. Under work experience section, the report accentuates
skills, knowledge, and other competencies that I acquired during my internship. The
subsequent section, which is reflection, is underpinned on my professional development in
terms of knowledge, skills, and technical development. The section also captures my likes
about the company, the challenges I faced, as well as the compliments and criticisms that I
experienced during the internship. The report comprehensively analyses how my experienced
redefined my competencies and shaped my career.
Background of the Organization
Secure Clean Company is designated in Melbourne. The company provides cleaning
services to large retail complex buildings that needs expert presentation (Securecorp.com).
The company utilizes modern techniques and applications to provide various routine and
expert cleaning services to government building, pubs, colleges, offices, golf clubs, and
restaurants (Securecorp.com). Some of the fundamental resources the company uses to
facilitate cleaning services efficiently include pure water systems, smart vans designed with
water tanks, and filtration units. The company provides services in accordance with the
customers’ needs. The major cleaning services that Secure Clean conducts include window
and stained glass cleaning, washroom waste management, maintenance works, consumable

INTERNSHIP REPORT ON HR
supplies, and key holding (Securecorp.com). The company has also adopted modern
technology devices like slip test systems, GPS Tracked Systems, automated reporting and
analysis systems, green technology, and Top Secret Unique Point of Difference.
Secure Clean Company values include “reliability, integrity, and results.” The
organizational culture of the company is pivoted on promoting and investing on the
members’ future. To actualize this vision, the company identifies performers and leaders and
fully sponsor their college or university education. The company also utilizes compensations
and benefits schemes to award and recognize hardworking team members or groups. Private
policy, Occupational Health, and Safety Policy frameworks that ensure the company
maintains utmost confidentiality of clients’ information and meet health and safety standards
also guide the organizational operational standards.
I was designated at the Employee Relations Department (ER). The main function of
this ER department to “ensure that the individual and collective relationship between the
organisation and its employees are managed appropriately; within a clear framework
underpinned by organisation culture, practices, policies and ultimately by relevant law.” The
employee relations manager develops policy and practices that fosters employees’ relation.
To achieve this goal, the employee relations manager has to work collaboratively with
managers from other departments to underscore the adherence of these policies and make
them effective. The employee relations manager also monitors processes and employees to
ensure they are consistent and in compliance with ER stipulations.
Another function of ER manager is working towards integrating ER policies,
monitoring their implementation and supports the execution of ER policies by helping them
to understand these guidelines. In addition, the ER manager ensures that there is coordination
to underscore alignment of organizational processes with ER standards. Similarly ER