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Interpersonal and E-Communication

   

Added on  2021-06-14

15 Pages3684 Words37 Views
Running head: INTERPERSONAL AND E-COMMUNICATIONInterpersonal and E-CommunicationName of the Student:Name of the University:Author’s Note:

1INTERPERSONAL AND E-COMMUNICATIONExecutive SummaryThe report will discuss about the various kinds of electronic as well as non-electronicmethods of communication used by the various business organization. The report will beginby introducing the company Amazon and the methods of electronic and non-electroniccommunication used by the company. The report will also give a SWOT analysis of thecommunication methods used by the organization. An analysis of the communicationmethods used by the organization with the communication methods adopted by itscompetitors in the nation of Australia will also be undertaken. Finally, the report willconclude with some recommendations which the organization can utilize to improve itscommunication system.

2INTERPERSONAL AND E-COMMUNICATIONTable of ContentsIntroduction................................................................................................................................3“Amazon.com, Inc.”...................................................................................................................3“Non-Electronic Communication methods used by Amazon.com, Inc”...................................5“Electronic communication methods used by Amazon”...........................................................6SWOT Analysis.........................................................................................................................7Comparison of the communication system of Amazon with its competitors............................9Recommendations......................................................................................................................9Conclusion................................................................................................................................10References................................................................................................................................12

3INTERPERSONAL AND E-COMMUNICATIONIntroductionThe “changing nature of the business world in the present times has made itimperative for the various business organizations as well as the companies to take the help ofdiverse kinds of innovative strategies as well as methods to further enhance the prospects oftheir business in the business market” (Wang, Pauleen and Zhang 2016). It is “a reflection ofthis that the various business organizations in the present times take the help of various kindsof innovative as well as new kinds of communication methods” (Wang, Pauleen and Zhang2016). The process of communication has “emerged as one of the primary requirements ofthe various business organizations” in the contemporary business world (Kernbach, Epplerand Bresciani 2015). The process of communication is not only required to effectively“convey the information about the products as well as the services offered by the concernedbusiness organization to the customers” but also to effectively convey the relevantinformation to the employees as well as the shareholders who are related to the concernedbusiness organization (Kernbach, Eppler and Bresciani 2015). Therefore, it is seen that theemphasis of the various business organizations in the present on the adoption of effectivecommunication process in order to “bring about the overall growth as well as thedevelopment of their business process” (Wang, Pauleen and Zhang 2016). This report willdiscuss about the electronic as well as the non-electronic communication methods through thespecific lens of the organization Amazon and will at the same time provide somerecommendations and suggestions by means of which the organization can improve thecommunication process which it uses.“Amazon.com, Inc.”The organization “Amazon.com, Inc”, founded by Jeff Bezos in 1994 is one of thelargest business organizations not “only of the nation of the United States of America but also

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