Interpersonal Communication with Disabled Client Group

Running Head: INTERPERSONAL COMMUNICATION
Interpersonal Communication
Name of the Student
Name of the University
Author Note

INTERPERSONAL COMMUNICATION1
Introduction
The interpersonal communication can be referred to as the process of exchanging
information, feelings, ideas meaning between people through either the verbal or the non-verbal
communication (O’Sullivan & Carr, 2018). Often, it includes the face-to-face exchange of
messages taking any particular form of a tone of voice, body language, facial expression,
gestures and many others. The interpersonal communication skill level is measured by the
effectiveness of meaning which is transferred through messages. In a business organization, the
interpersonal communication consists of the client meetings, project discussions, employee
performance reviews and many others (Johnson, 2019). The online conversation has occupied a
large part of the interpersonal experience of people today. This report will select the disability
group as the client group and describe the barriers in working with this group. The report will
also demonstrate clear understanding of the communication skills that are required for effective
communication with the disability group. It will further identify applicable resources that may
assist with communication while communicating with the selected client group.
Discussion
Barriers in working with disable client group
There are various ways disabilities in the client groups can affect the abilities to
communicate and understand various topics and discussions. The disability and abilities are
quite unique for an individual. Most of the accommodations are creative, simple for doing
things. The barriers are as follows:
 The people having visual impairment are referred to as the people with ‘low vision’. It
also consists of people who are legally blind. For these types of people, objects might

INTERPERSONAL COMMUNICATION2
appear blurry. They might not recognize the missing parts of an objects and learning with
a visual medium might consume lengthy hours. This in turn might become mentally
fatiguing for both the client and the service provider.
 Those people who are blind by birth might further face difficulty in understanding the
visual materials, its verbal descriptions and the abstract concepts (Newman, 2015). The
difficulty level of those who are blind by birth is much greater than those who lost vision
later in life. The synchronization of the verbal description and understanding becomes
extremely complicated for people with blindness.
 Those people who have hearing impairments might hear only with the assistance of
hearing aids or other amplification devices. Those who do not use such devices might
only hear specific frequencies or not at all. They have issues with properly speaking and
understanding the language structure received by them (Giles, 2016). It is difficult for
them to follow the instructions delivered in a crowded place or when the speaker is
speaking rapidly. They also cannot watch the demonstrations simultaneously and follow
the verbal descriptions (O’Sullivan & Carr, 2018). It is hard to make them participate in
a group discussion actively.
 The people with learning disabilities usually have average intelligence and might feel
difficulty in understanding the abstract concepts. They might take long weary hours to
read, understand and respond to a particular question and fill any given form. The
processing of written information becomes tough for them ( Johnson, 2019). The people
referred to as having the mobility impairments have some of the body impairments and
move with the help of wheelchair, walkers or canes. It becomes hard to ask them to
relocate to other places due to worm related reasons.