Importance of Interpersonal Communication in Business Organizations

Running head: BUSINESS COMMUNICATION AND ACADEMIC WRITING
BUSINESS COMMUNICATION AND ACADEMIC WRITING
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1BUSINESS COMMUNICATION AND ACADEMIC WRITING
Interpersonal communication is a much-needed element in the matters that
pertain to the maintenance of a healthy work culture within the concerned work culture.
The interpersonal communication refers to the matters that pertain to the exchange of
the information between two different people. It might also refer to the knowledge
discipline that is used in the understanding of the usage of both the verbal and the
nonverbal signals for the accomplishment of the relational and the personal goals
(Bonaccio et al. 2016). The skills of the interpersonal communication find its importance
in the business organizations due to a number of reasons. However, one of the most
important reasons is the fact there should be a proper and smooth communicational
channel within the concerned organization. The following essay deals with a discussion
on the importance of the interpersonal communication within a given business
organization.
The interpersonal skills are also known as the soft skills or the people skills.
These skills are often known as the skills that pertain to the emotional intelligence of a
person. The interpersonal skills are often related to the matters related to the manners
of interaction and the communication with the other people who might have been
involved within the concerned organization (Lane 2016). The interpersonal skills within
the organizational workforce is necessary for the establishment of a smoothness in the
communicational channels within the concerned organization. The interpersonal
communications within the organization might involve various areas like the verbal
communication among the staff, the nonverbal communication among the staff, the
skills that pertain to the listening abilities of the concerned staff members.
The interpersonal skills of the employees also refer to the matters that pertain to
the skills that are required for the negotiations that need to be undertaken by the
organizational management, the skills that are required for solving the problems,
making the decisions within the organization as well as the assertiveness within the
organization (Braithwaite and Schrodt 2014). The interpersonal skills within the
organization helps in the creation of the self-awareness of the concerned employees
(Brink and Costigan 2015). The interpersonal skills of the employee further help in
enhancement of the self-management of the concerned employees of the organization