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Interpersonal Communication Skills Assignment

   

Added on  2021-05-31

7 Pages2012 Words45 Views
Professional Development
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ContentsIntroduction......................................................................................................................................1Interpersonal Communication Skills in Information Communication and Technology.................1Listening Skills............................................................................................................................1Feedback skills.............................................................................................................................2Questioning skills.........................................................................................................................2Importance of the Interpersonal Communication Skills in Information Communication Technology......................................................................................................................................3
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Introduction.The field of Information Communication and Technology (ICT) is one of the highly advancing field in the past decade and as such it has attracted a lot of young and energetic youths who are pursuing it at different level. The growth in this field has opened up a lot of job opportunities thatfresh graduates can venture into. Some of these avenues include employment by big companies as a software developer, web designer, database administrator, among other while one can as well be a self-employed individual which will lead to interaction with various customers and clients. In order to be a successful ICT personnel on the job market or in the business, one need to learn how to relate with the customers, clients, colleagues and fellow workers within your department as well as company. Learning Interpersonal Communication Skills will help and individual to be able to relate with others hence making him/her prosper in the field[ CITATION Sch08 \l 1033 ]. It has been observed that people with strong ICS are often more successful in their professional endeavor as well as personal lives. Interpersonal communication skills can thus be explained as the ability to express feeling emotions, thoughts, ideas, and information which takes place inform of message passing from one individual to another either verbal or through non-verbal form of communication[ CITATION Bam08 \l 1033 ]. According to Bambacas & Margaret (2008), Interpersonal Communication skill are categorized into four groups namely verbal, Non-verbal, listening and written. In this paper, Ishall be discussing three of the interpersonal communications skills which will be listening, feedback and questioning in detail to see how it influences the life of an ICT personnel in their career success[ CITATION Rig08 \l 1033 ].Interpersonal Communication Skills in Information Communication and TechnologyListening SkillsThis is one of the most important skill to a person. The goal of the skill is to ensure that message being delivered by a speaker is receive well. When a person listens well, it makes easy for a person to interpret the message and non-verbal cues[ CITATION Bro10 \l 1033 ]. It is important for an Information Communication and Technology specialist to learn how to listen first. Listening
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