Overcoming Common Challenges in Interpersonal Communication: A Strategy Guide
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Added on  2023/06/15
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This leaflet provides a strategy guide for overcoming common challenges in interpersonal communication, including physical, emotional, perceptual, and organizational barriers. It discusses the importance of clear concepts, proper resources, valuing communication, and active listening skills. References to books and journals are also provided.
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Business Communication TABLE OF CONTENT LEAFLET........................................................................................................................................2 REFERENCES................................................................................................................................3 1
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LEAFLET Commonchallengesand barriertoeffective communication: Physicalbarrier:physical barrierincommunicationis oneofthemostcommon where employee find difficult tocommunicatedeffectively witheachotherand management,inthetimeof COVID-19Bri-techhave faced this situation. Physical barriermayinclude roadblockslikenoise, technologicalerrorand disturbance in background. Emotional barrier:emotional barrier means mental level of individual which stop them to effectively communicated with Interpersonalbarrier: interpersonalbarriermeans personalthinkingaboutthe effectivenessof communicationwhichmeans employee may feel personality differencewhile communicatingwithothers. Thisoftenhappenedwhen employeedonothave confident to speak in public, afterCOVID-19impact,Bri- tech have faced this issue in their workplace. Strategy: Value communication:value communicationmeans employeeneedtovaluethe personwhomtheywill communicate, in interpersonal Strategyforovercoming communication barrier: Clearconcept:when employee have clear concept aboutthetopicwhichthey willbediscussingin communicationthentheir effectivenesstowards communicationtendto increase, it is very clear that in interpersonalbarrier, employeeoftencannot communicateeffectively becausetheyarenotclear abouttheconcept.Having clearandcorrect understandingofmessage increasehealthinessof communication. Proper resources:sometimes communication gets impacted due to lack of resources such as technology, when employee havetechnologyandother resourcesthentheir communicationwillbe improved. In physical barrier, resource like technology and means of communication play 2
others, emotional barriers can occur due to anger, frustration andlessmotivationof employee. After the impact of COVID-19, emotional barrier tend to become very common in business organization where employee often find difficult to effectively communicate. Organizationalstructure barrier:many employee feel unsafe to work at office due to less precaution, here effective communicationwith management tend to decrease. After the impact of COVID- 19,complexityof organization was changed and formalcommunication betweenemployeehave decreased.Poorstructureof organizationaffected communication. Perceptualbarrier: perceptualbarriermeans mentalblockthatprevent individualtoeffectively communicate with each other, different perception of people impacteffectivenessof communication.After barrier, culture and mentality of peopleplayvitalrolewhich decideeffectivenessof communication. Valuing words ofotherallowpersonto understand and create a sense ofrespectandempathyfor others, these allow employee to effectivecommunicatewith each other in the workplace of business. vital role, employee need to have all required resources in effectivecommunication process. Activelistening:active listening is one of the most importantpartineffective communication,when employeehavehabitof activelylisteningtoothers then their communication tend toincrease,toavoid emotionalbarrier,employee can use active listening skills which allow them to actively listenandunderstandthe message of communicator. REFERENCES Books and journals Thompson,N., 2018.Effective communication:A guide for thepeopleprofessions. MacmillanInternational 3
COVID-19, impact perceptual barrier tend to increase where employee are not read to work at office due to discrimination. Discriminationdisturb healthiness of communication. Higher Education. Kapur, R., 2018. Barriers to effective communication.Delhi University. Rani,K.U.,2016. Communication barriers.JournalofEnglish Language and Literature,3(2), pp.74-76. 4
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