Essay: Interpersonal Communication Skills for a Healthy Workplace

This essay delves into the critical role of interpersonal communication in the workplace, emphasizing its impact on fostering a healthy and productive environment. The essay begins by defining interpersonal communication and highlighting its importance in facilitating the exchange of information between individuals, which is essential for smooth operations and positive working relationships. It then explores the significance of interpersonal skills, such as feedback, in enabling effective communication between employees and management, as well as among employees. The essay further discusses the positive effects of strong interpersonal communication, including improved teamwork, better employee-management relations, and enhanced overall company performance. It also addresses the challenges that arise when employees or leaders lack these crucial skills. The essay concludes by reiterating the importance of interpersonal communication in promoting a collaborative and efficient workplace, where the exchange of ideas and information is encouraged for innovation and growth, supported by relevant references.

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INTRODUCTION
Interpersonal communication is the promotion of the exchange of information between
two or more people which promotes a healthy working environment. The workplace is a
sensitive environment where people should know what is required of them and also have a
platform to exchange ideas and strategies. It is at this point that the importance of interpersonal
communication is seen. Smooth operations and good working relationships cannot be fostered
in the absence of communication. The management needs to know what is taking place in an
organization and at the same time, the workers need to hear from the management about the
requirements that should be met. Interpersonal communication promotes a good working
environment by fostering communication between the aedministration and the employees.
Interpersonal skills are the abilities that are possessed by a person, and they help him or
her to communicate with others effectively. Interpersonal skills come in place to make sure that
what has been contemplated by one leader or worker is passed to the other for the benefit of
the organization (Petrovici and Dobrescu, 2014). Communication in the workplace is essential,
and this is because people cannot work as a team if there is no communication. Communication
takes place between two or more people, and that means that the interpersonal skills come in
place to foster an effective communication process. Different positive effects come with the
interpersonal communication in the workplace. The first importance is associated with the
aspect of feedback. Managers are given the responsibility to make sure that an organization
delivers in line with the goals of the company (Arnold, and Boggs, 2015). However, the
managers are not on the ground, and therefore they do not have the details of what is
happening at the lowest level of the organization. Interpersonal skills come in place to help the
supervisors to engage the managers and share with them what is happening at the organization.
The interpersonal communication skills also come into place to support the employees to
communicate with the fellow employees (McCarthy, Trace, and O'Donovan, 2014). In the
modern workplace, teamwork is fostered more than ever before, and that means that people
must keep in touch. The interpersonal skills are important because they help the employees to
communicate with the others effectively and that goes a long way in fostering a good working
environment.
The relationship between the employees and the management is essential. When the
relationship between the management and the employees is at its best, the company is likely to

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benefit, and this is because relationships at the workplace have a significant effect on the
operations of the company. Interpersonal communication skills come in place to assist the
employees and the management to communicate to promote a healthy and friendly working
environment. Employees who do not have interpersonal communication skills are in most cases
not able to converse with the superior employees. Therefore, in most cases, they are unable to
convey a message that they are supposed to convey about a specific issue; as a result, it
becomes a challenge for the employees to pass the message to the directed parties (Jeuring et
al. 2015). However, when an employee has interpersonal communication skills, it becomes
easier for the employee to communicate with the management. In this respect, it is evident that
interpersonal communication skills are essential when it comes to making sure that
communication at the organization is fostered. Interpersonal communication skills do affect not
only the employees but also the management (Hargie, 2016). Some leaders might not have
interpersonal communication skills, and that means that the leaders might not have what it
takes to be effective communicators. A leader has no choice when it comes to communication,
and he or she must be an excellent communicator to make sure that all operations are in line
with the organizational goals (Wood, 2015). In this respect, it is evident that interpersonal
communication skills come in handy to make sure that a leader is able to convey the intended
message to the employees.
CONCLUSION
One of the essential aspects of promoting a good working environment is by employing
interpersonal communication skills. The modern workplace demands that people should
communicate and share ideas. Innovations cannot be made if people keep to themselves the
ideas that can transform the organization. Therefore, it is evident that interpersonal
communication skills come in hand to make sure that an organization fosters communication
that helps in enhancing the excellent working relationship. Interpersonal communication skills
work as a backbone that makes sure that the operations of a company are smooth and the
relationship between the employees and the management is promoted.

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References
Arnold, E.C., and Boggs, K.U., 2015. Interpersonal Relationships-E-Book: Professional
Communication Skills for Nurses. Elsevier Health Sciences.
Hargie, O., 2016. Skilled interpersonal communication: Research, theory, and practice.
Routledge.
Jeuring, J., Grosfeld, F., Heeren, B., Hulsbergen, M., IJntema, R., Jonker, V., Mastenbroek, N., van
der Smagt, M., Wijmans, F., Wolters, M. and van Zeijts, H., 2015. Communicate!—a serious
game for communication skills—. In Design for teaching and learning in a networked world (pp.
513-517). Springer, Cham.
McCarthy, B., Trace, A. and O'Donovan, M., 2014. Integrating psychology with interpersonal
communication skills in undergraduate nursing education: Addressing the challenges. Nurse
education in practice, 14(3), pp.227-232.
Petrovici, A. and Dobrescu, T., 2014. The role of emotional intelligence in building interpersonal
communication skills. Procedia-Social and Behavioral Sciences, 116, pp.1405-1410.
Wood, J.T., 2015. Interpersonal Communication: Everyday Encounters. Nelson Education.