This report provides an overview of inter-professional collaboration in healthcare, discussing its benefits for patient security and outcomes. It explores the impact of human factors on collaboration and provides strategies for effective collaboration and service user safety.
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Inter-professional Collaboration
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Table of Contents Introduction......................................................................................................................................1 Main Body.......................................................................................................................................1 Overview of inter professional collaboration..............................................................................1 Impact of human factors on inter professional collaboration......................................................3 Strategies for inter professional collaboration and service user safety.......................................4 Conclusion......................................................................................................................................5 References........................................................................................................................................7
Introduction Inter-professional collaboration refers to work in a team with professional belongs to different field in health which help to enhance patient experience. It includes group of people working like doctors, nurse, surgeons, pathologist and anaesthetists on same case of patient for providing better quality of care services with safety (Havyer and et. al., 2016). In context of this report, it will focus on basic overview of inter professional collaboration and its benefits for patient security and outcomes. It will also includes the impact of human factors on inter professional collaboration in regards to their performance. The strategies for inter professional collaboration and service user safety is given below. Main Body Overview of inter professional collaboration Interprofessionalcollaborationinhealthcareischaracterisedbythecollaboration between patients, health care providers, families and communities of various professional backgrounds so as to work together for delivering the superior quality of support and care. The successful collaboration in health care resulted into drastic decrease in rate of mortality and morbidity, preventable harmful reactions of drugs which in turn has improved the positive outcomes of patients (Rosslerand Kimble, 2016). Health care providers too are satisfied with the collaboration due to the efficient teamwork and benefits like less work pressure, reduced extra work hours, high salary. The national service framework for older people has shared that National Health Services (NHS) with UK local authorities practice the medical heath work in partnership to prevent ageing andchronic diseases in older people. When working as a team trust and confidence over each other is very crucial which is build over time by facilitated proximity. Individuals background and personal difference of heath care service staff should not come in the way of working. Collective leadership is a key to hold the collaboration where all individuals take the equal responsibility and pressure to handle the inter professional working and overcoming the challenges. Inter professional collaboration is a team supported patient care which is one of the best way to improve and modify the safety and outcomes of patient in a positive manner. The big organisations like World Health Organisation (WHO) and some more global organisation related to health have always focussed and encouraged the need and requirement of inter professional 1
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collaboration, thus, to make health sector better by improving and enhancing the care quality of patients and also world wide health population. The benefits of such collaborations is vast where not only the health care services are benefited but whole world makes the best out of such services. Thus, by creating a culture of collaboration effective benefits can be achieved in health and social in which some of them are given below. Improving positive outcomes and care of patients– The patient coming to visit the hospital for prescribed surgery may have combination of diseases, thus before operation, all tests should be conducted and the variety of doctors should examine them as the patient is suffering from multiple disease, for instance diabetes, heart disease and high blood pressure (Pullon and et. al., 2016). Some hospital are not self efficient to provide such facilities in one place, thus the collaboration with high end organisation help to provide different specialised doctors and nurses working in hours shift for rendering proper quality care to the patient. This helps to manifest both inter professional collaboration and patient focussed care. Start treatment faster– Patientshave to wait for the physicians in long queues and have to wait for days to get radiology to displace their test result and consultations. This frustrate the patient and the delay may worse the health condition. Inter professional collaboration fills the gaps by connecting the team members more effectively, increasing the number and check up hours of doctors. Lessen medical errors– Errors like misdiagnosis, missed and misunderstood symptoms which are the most leading reason of mortality may results from communication gaps in health care organisations. Such communication gaps between various doctors prescribing different medications and other bunch of nurses providing those medications (James,Page and Sprague, 2016). So, by setting up group conversation, involving some highly professional pharmacist for inter professional collaboration major drug reactions, medication dosages and mortality rate can be decreased. Improve job satisfaction– Such collaboration prioritise people in levels and sub levels depending upon their job roles and responsibilities. By creating such a hierarchy patients get response from each levels time to time without any delay, thereby increasing satisfaction of job. Easily manageable work and more effective self performance of employees is helpful to satisfy themselves from their job. It will encourage them for increase their daily productivity and employee turnover of healthcare organisation will be reduced as well. 2
Impact of human factors on inter professional collaboration Human factors can be described relations between individuals along with their thinking, creativity, productivity and job satisfaction. It also consist their way of working and establish relations with other people at the time of executing their own tasks at work place. However, the different skills and creativity of professional is responsible for developing conflicts which are required to be managed in terms of increase outcomes of clinical procedures and activities (Glaserand Suter, 2016). There are number of human factors which impacts on inter professional collaboration in which few of them are explained further: Hierarchy– This can be described as an effective system in an organisationwhere people are ranked according to their status of authority. It can be considered an efficient stratagem through which inter professional working can be improved by managing discipline among groups to conduct various clinical tasks in proper manner. However, professionals will obey their superior and perform in correct direction which is favourable to patients in terms of gaining better quality of services to become disease free. In addition to this, hierarchy is suitable to encourage people to work in a systematic manner which facilitate to increase patient safety as well as outcomes respectively. Resilience– The resilience refers to an ability of an individual to overcome with problematic situations and difficulties at work. It requires the efforts of care practitioners learn the technique of quickly recover with problems while working in inter professional collaboration for patient well-being. However, it is favourable for them to solve issues easily and deliver desired medical facilities to patient and improve safety as well (Barr and et. al., 2017). Moreover, resilience is supportive to make professionals capable to recover with personal and tasks problems which impact positively on treatment process which facilitate to deliver better quality of care facilities for wellness of people. Additionally, it is required to organise effective training sessions for practitioners who are going to perform in an inter professional collaboration for enhancing their skills and abilities for achieving better clinical outcomes. Different skills and creativity– The care practitioners working in inter-professional collaboration belongs different specialised areas and their way of performing is different. Basically, every person has their own thinking skills and creativities due to which occurrence of conflicts between hem has more chances. However, it is necessary for them to understand others' way of working and thoughts while cooperating with them in same tasks. Moreover, it has been 3
analysed that different skills and creativity may develop conflicts among staff during inter- professional collaboration that impact negatively on patient outcomes. Strategies for inter professional collaboration and service user safety Inter professional collaboration of multiple agencies by teamwork, dependency and cooperation has lead to a development in health care sector including the health care providers as well as seekers. The benefits of such collaboration are immense and profit yielding not only locally but also globally (Cole,2018). Some strategies have been made prior to the collaboration for smooth and efficient functioning of interlinked organisations and to make time to time amendments for maintaining the effectiveness throughout the service. Requirement of human resource plan to enable the affectivity is the first approach to begin a collaboration. Planning this takes a whole building of inter professional team for identifying areas. Doctors specialising in their areas, bedside nurses rotating all the time inshiftsforprovidingfullcaretopatienteverytime,dieticians,psychologists, pharmacists all play an essential role in cooperative patient care. Such strategies provide each and every professional at one place, meeting all the demands and necessities of patients. Inter professional education is another very important strategy which make a fine and solidbaseforanycollaboration.Thiseducationisimportantfordevelopmentof professional attitude, which involves new knowledges, technologies, skills when serve inter professional collaboration. Pre licence education and culture unit or control are prime element for such education (Museux and et. al., 2016). Once the team has assigned andeducatedtheymustbemanagedeffectively,frontlinestaffshouldbeheld responsible for accountability and service deliverance for decorous management of treatments of patients and the quality of care. Analysing the communication skills during the collaboration of all staff is a core ability to build a foundation of team work. Data collection by nurses, doctors and examiners must be noted sequentiallyand digitallyfor preventing the chaos and misleading information about patients health, this ensures the betterment of treatment and recovery of patient's health. Inter professional collaboration can be consider as an important aspect of in terms of increasing patient health and safety. It is necessary for inter professional to establish an effective 4
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coordination among them by sharing desired information each other about patient which facilitate to deliver better quality of services for their wellness. However, better cooperation and mutual understanding among staff is favourable to reduce chance of occurring drug errors and other complications which helps to improve patient security. Moreover, it has been analysed that inter professional working is suitable for enhancing patient safety in several contexts in which few of them are mentioned here. Reduce drug errors– The effective inter professional working between practitioners is helpful to enhance their concentration level towards working as they can manage their work load in proper way. It is favourable for them to perform with more focus on which helps to reduce the chance of occurring drug errors. However, it will provide support to make an appropriate schedule of providing medication and treatment to patients with correct dosages for making them disease free. Moreover, it is essential for professional to work together with mutual understand because it is favourable to enhance patient safety. Improveaccuracyoftreatmentdecisions–Thiscanbedescribedasgaining improvement in terms of making decision for providing correct medication and treatment to people for their welfare. It includes the criterion that effective coordination among individuals performing collaboration among individuals are responsible for increase accuracy of treatment methods for patient with specific health problem (Gilliland and et. al., 2016). Meanwhile, increased accuracy of treatment decisions are helpful to for eliminating chance of complications which facilitate to boost up their security while providing care facilities to them. Moreover, it is necessary to make an appropriate and effective inter professional relations for performing more effectively to deliver better quality of service for improving safety of them. Increase quality of care facilities– the staff members are required put efforts for increasingtheirknowledgelevelintermsofenhancingtheirperformanceduringinter professional collaboration to gain better patient outcomes. It includes the criterion of analysing effective and better clinical practices carry out for providing treatment. However, it will facilitate to deliver desired medical services which helps to improve patient safety and quality of services respectively. Conclusion From the above report, it has been concluded that inter professional collaboration is beneficial to deliver better quality of services to people for increase patient experiences. It 5
includes various benefits such as improving positive outcomes & care of patients, start treatment faster, lessen medical errors and improve job satisfaction. However, it consist effective strategies toimprovecollaborativeworkinglikeincreasecommunicationskills,inter-professional education and planning to gain desired outcomes. Moreover, it involves several benefits of inter professional collaboration in context of patient safety like reduce drug errors, improve accuracy of treatment decisions and increase quality of care facilities. 6
References Books and journals Barr,N.andet.al.,2017.Impactofinformationandcommunicationtechnologyon interprofessionalcollaborationforchronicdiseasemanagement:asystematic review.Journal of health services research & policy,22(4), pp.250-257. Cole, J., 2018. Structural, organizational, and interpersonal factors influencing interprofessional collaborationonsexualassaultresponseteams.Journalofinterpersonal violence,33(17), pp.2682-2703. Gilliland, I. and et. al., 2016. Building cultural sensitivity and interprofessional collaboration through a study abroad experience.Journal of Nursing Education,55(1), pp.45-48. Glaser, B. and Suter, E., 2016. Interprofessional collaboration and integration as experienced by social workers in health care.Social work in health care,55(5), pp.395-408. Havyer, R.D. and et. al., 2016. Addressing the Interprofessional Collaboration Competencies of the Association of American Medical Colleges: a systematic review of assessment instruments in undergraduate medical education.Academic Medicine,91(6), pp.865- 888. James, T.A., Page, J.S. and Sprague, J., 2016. Promoting interprofessional collaboration in oncology through a teamwork skills simulation programme.Journal of interprofessional care,30(4), pp.539-541. Museux, A.C. and et. al., 2016. Improving interprofessional collaboration: The effect of training in nonviolent communication.Social work in health care,55(6), pp.427-439. Pullon, S. and et. al., 2016. Observation of interprofessional collaboration in primary care practice: a multiple case study.Journal of interprofessional care,30(6), pp.787-794. Rossler, K.L. and Kimble, L.P., 2016. Capturing readiness to learn and collaboration as explored with an interprofessional simulation scenario: A mixed-methods research study.Nurse education today,36, pp.348-353. 7