Interviewing an Executive Chef or Food and Beverage Manager of KFC

Interview an Executive Chef
or Food and Beverage
Manager of KFC

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Introduction
The main purpose of this paper is to evaluate various concepts on hospitality. A brief discussion
on the interview of Executive Chef or Food and Beverage manager will be demonstrated in this
paper. The analysis as well discussion related to this interview procedure will help in getting the
desired idea regarding the operations of the food service. In this study, KFC is chosen as the food
and beverage company to understand the different concepts of hospitality. The delivering of
superior quality of services by the employees helps in facilitating the overall growth of the firm.
The paper will reflect the importance of training measures for evaluating the overall performance
of the employees along with the firm.
Main context
Many researchers suggested that for recruiting a person on a particular post, proper questions
should be constructed by the interviewer. The development of appropriate questions can help in
hiring the desired candidate for that particular post. KFC is a food and Beverage so, proper
interview questions are designed which will help the interviewer to select the desired person for
that post (Renton, Daellenbach and Davenport, 2016). If the interviewee gives correct answers,
then the interviewer must select him or her for that post. In this research procedure, the paper
generally focuses on the interview procedure of an Executive Chef or Food and Beverage
Manager for KFC. The discussion will evaluate the facts and more details regarding the different
aspects of the interview process. It is important for the candidates to retain the appropriate skills
for getting selected.
The person that must be appropriate for this post should have the ability to understand and
execute the tasks as per the food and beverage industry, especially for KFC (Nam, Kim and
Carnie, 2018). If the individual person retains a good idea regarding the working function and
the operation procedure, then he or she may be selected by the interviewer for that post. In other
words, the interviewee must possess a proper knowledge of managing the various types of
hospitality enterprises. It has been seen that there are several types of hospitality enterprises
present in food and beverage industry, they are food management, beverages, food presentation
and restaurant management (Long, Looijen and Blok, 2018). Hence proper knowledge regarding
the types o hospitality enterprises should be present in an interviewee, because it is considered as
the main aspect to clear the interview of KFC for Executive Chef or Food and Beverage manager

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post. One of the questions asked by the interviewer must be related to this because it is important
to know the interest of the individual on the hospitality enterprises.
Many researchers have suggested that, to become an Executive Chef or a Manager in a Food and
Beverage outlet of KFC, the individual should be specialized on any one of the various
hospitality enterprises (de Menezes et al., 2018). If the person does not have a proper
understanding regarding the various hospitality enterprises then the person cannot properly
manage all the business procedures as well as their staff members. Hence for selecting the best
person for the respective roles in KFC, the interviewer need to ask a question regarding the
managing aspect of the chosen hospitality enterprise. When they are fully satisfied by the
interviewee regarding the concepts of managing strategy then they will select that individual
(Milson, Nathan, and Bunde‐Birouste, 2019). Besides this, to make KFC as becoming one of the
successful food and beverage outlets, it becomes important for the firm to create a positive vision
among their targeted consumer base. Hence, the other question of the interview procedure must
be related to this type of procedure.
For choosing or recruiting the best candidate for the job role, the interviewer must ask questions
regarding, managing of the consumer base of KFC either by using the ‘front of house operations’
or either by ‘back of house operations’ (Anstey, Tweedie and Lord, 2016). From the various
articles, it is seen that front of house operation refers to the areas as well as actions that will be
highlighted by a consumer while staying within the restaurant. On the other hand, the ‘back of
house operation’ refers to the activities that should not be revealed in front of the customer. In
KFC, the staff members of the back of house operations, should wear proper aprons and clean
uniforms (Torres and Mejia, 2017). Therefore, for recruiting a person for this post proper,
customer management technique should be known by the interviewee and it must be properly
described by him or her to get the job. The interview questions must possess a brief review of the
important aspect related to the KFC Company so that it becomes easier for the interviewer to
select the dedicated and knowledgeable person for that post (Chen, Haley and Deterding, 2016).
It is quite evident to know that for managing the daily basis operations, the proper financial
control method is being used by various food and beverage companies. Hence, for recruiting a
person for the Executive Chef or managerial post of KFC, it is important that the interviewer
must ask the interviewee regarding the suitable financial control methods and its application in