Business Communication Barriers and Cultural Influence at Mr. Fishy...

This report examines communication within the context of Mr. Fishy Fish and Chips, focusing on the barriers that can arise in the workplace. It explores the influence of culture on communication, highlighting how differences in language, behavior, and cultural norms can lead to misunderstandings and conflicts. The report identifies specific communication barriers, such as language and behavioral differences, and proposes strategies for overcoming them. These strategies include language training and cultural knowledge training to enhance understanding and improve communication among employees from diverse backgrounds. The report concludes by emphasizing the importance of effective communication and cultural awareness in fostering a harmonious and productive work environment.

INTRODUCTION
Communication refers to the process of interacting with each other for the purpose of share information and convey the messages
(DeVito, 2019). Communication barrier means breakdown in communication which lead to breakdown in co-ordination and understanding
between employees. This poster will tell about the communication barriers, strategies for overcoming with it and awareness of cultural influence
in Mr. Fishy Fish and Chips Company.
INTRODUCTION
Communication refers to the process of interacting with each other for the purpose of share information and conveys the messages (DeVito, 2019). Communication barrier means breakdown in
communication which lead to breakdown in co-ordination and understanding between employees. This poster will tell about the communication barriers, strategies for overcoming with it and awareness
of cultural influence in Mr. Fishy Fish and Chips Company.
BUSINESS COMMUNICATION
Awareness of Cultural influences
Culture influences communication in many way.
Culture refers to the values of people. Such values reflect
the action, behaviour and thinking ways of people. Every
culture has its own rules and norms which must be follow
by employees in the Mr. Fishy Fish and Chips organization.
Due to cultural values, employees understand that how to
talk and behave in the organization which lead them to
work in a systematic manner. Like this, culture influence
employees in a positive way. But due to differences
between culture, their way of thinking is different which
lead their reactions to one situation is also different which
lead to conflict between employees, because every
employee has its own values. If in the point of view of one
employee, something is right that does not mean that in the
eyes of another employee, the same thing will be right. This
lead to creation of misunderstanding and
miscommunication between them and here, culture
influence Mr. Fishy Fish and Chips' workplace negatively
(Chung, 2019).
Communication Barriers at Workplace
There are various communication barriers which
can be arise in the Mr. Fishy Fish and Chips Company.
These communication barriers are as follows -
Language Barrier – In the organization, there are British
as well as Non-British workers who are from different
background and states. Everyone has their own culture
and every culture has its own language in which the
interpretation of common words can be differ. This leads
to creation of misunderstanding.
Behaviour Barrier – Every culture has its own norms and
rules which influence the behaviour of people. Behaviour
reflects personality and communication too. Differences
between cultures lead to differences between behaviour
which can results in communication breakdown in the
organization due to wrong interpretation of behaviour
done by person who are from different cultural
background (Jelani and Nordin, 2019).
Devise of Strategies for Overcoming with
Communication Barriers
There are various strategies which can be devise
and adopt by the Mr. Fishy Fish and Chips Company for
the purpose of overcoming with communication barriers.
These various strategies are as follows -
Language Training – Company should provide all the
employees language training in which the focus will be
on the cultural language. So that in future if there is
communication between employees who are from
different culture, can understand each other's language
and do accurate interpretation of language and easily
communicate with each other.
Cultural Knowledge Training – Here, Company should
provide coaching and training to the employees in which
the focus will be on the different types of cultures, their
values, beliefs and perception towards something. It will
lead employees to understand and gain knowledge about
others' behaviour (Vettorel, 2019). It will lead to no
misunderstanding between them.
REFERENCES
Chung, L.C., 2019. Crossing Boundaries: Cross‐Cultural
Communication. Cross‐Cultural Psychology:
Contemporary Themes and Perspectives. pp.375-397.
DeVito, J.A., 2019. The interpersonal communication
book. Instructor. 1. p.18.
Jelani, F. and Nordin, N.S., 2019. Communication Issues at the
Workplace. International Journal of Modern Languages
and Applied Linguistics. 1(1). pp.32-46.
Vettorel, P., 2019. BELF, COMMUNICATION STRATEGIES AND
ELT BUSINESS
CONCLUSION
From the above study, it has been summarized that
communication is an essential part of the organization and
individual's life. Along with this, communication and culture are
also interrelated to each other in many ways. There are various
ways and strategies through which communication issues and
barriers can be solved.