(Solved) Introduction to Information Technology– Doc

Introduction to Information Technology

Table of Contents
INTRODUCTION...........................................................................................................................1
LITERATURE REVIEW................................................................................................................1
Frequently used computer technologies......................................................................................1
Ethical and Social issues related to the information Technology................................................1
Various Types of networks..........................................................................................................2
Role of information and communication technology in management........................................2
Role of ICT..................................................................................................................................3
Stages of system development.....................................................................................................4
ANALYSIS AND DISCUSSION...................................................................................................5
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Information Technology has allows sharing and find relevant information online.
(Chang.and et.al., 2018). Present study is based on Barclays Plc,it is the leading bank in
European Union which has branches across the world. Study describes various technologies that
are used in the banking sector and its importance to companies. Furthermore, report explain
difference between internet and intranet. Report also highlight differnet typesof networks and
their rolein business unit.
LITERATURE REVIEW
Frequently used computer technologies
As per the view of Domingo. and Garganté,( 2016) there are various terminologies
which are frequently used such as internet i.e. world wide web as internet is considered as the
network that all are familiar with. It is very useful in day to day life. Internet and World Wide
Web both are quite common used as interchangeably but in actual both the terms are not same
thing. World Wide Web is considered as the system that operates on wiring while internet is
essentially the wiring that enables computers to communicate all over the world. There are
various data that can travel across the Internet as well.
According to Knox, (2016) C.P.U is an acronym name of Central processing unit. Here all the
computer data process can be handled such as calculations, manipulation as well as formatting
data regarding to the output. With the help of C.P.U the calculations are extremely fast as well as
measured within cycles of time. It is located around the central of the motherboard. Motherboard
is considered as the main unit of main part of the computer. RAM which means that read access
memory is considered as the temporary notepad tat can sends the information before it can write
into the disk. In computer Hard Disk can able to record the outcomes of the task that it dies back
to the disk.
As per the view of (Lloyd, 2017)Hardware is a term where all physical pieces of the computer
are considered. It involves Monitor, Mouse, keyboard also the CPU as well as motherboard.
Ethical and Social issues related to the information Technology.
According to the view of Madon. and Krishna( 2018) Tools such as Internet ,Hackers found it
very easy to hack into any computer as if they are connected to the internet. As Hackers can
easily hack the IP address and also easily collect the data regarding to selfish reasons. There are
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widespread of Internet cookies which can used to collect the information whenever use the
internet. As it has exposed to I.T users to the high risk Of Fraud as well as conflicting interest.
As Many companies uses these cookies so that they can advertise the product which is liked by
the people and these cookies determine them to advertise the products or services.
As explained by Morozova,( 2018) loop hole of information technology is that people can easily
access the shared information such as liked photos. Here they can take their pics share to the
other people which are not their friends and this exposes them with the wrong intentions.
Various Types of networks
As per the view of Nevo, Nevo. and Pinsonneault,( 2016) there are various networks such as
LAN (local area network). It is a network which is used for reactively for the short distances. For
example office building, school and home. LAN is operating within a limited space. They can
connect groups of computers within a short distances for the resources and information. Second
type of network is WAN (Wide Area Network)is a term which is used for the large physical
distance. Unlike LAN, WAN cannot be used as the single organisation as it can use for the
collective ownership as well as management. It can make use of the wireless network technology
for example -WIFI. These are the network which does not require any physical cables. PAN
(Personal area network ) is considered as the most basic network as it is made up of the wireless
modem, single computer, or two, tablets, printers. They are revolves around single person in
single organisation. They can be found within small offices or where it can be managed by one
person from a single device. MAN(Metropolitan Area Network)they are considered much larger
than LAN but comparatively smaller than WAN. It can span in whole geographical are such as
town or city as sometimes within a campus. Maintenance and Ownership can be handled through
a single person or by a company. Another network used is Enterprises Private network (EPN)
that are build and owned through business that want to connect securely its different location to
share computer resources.
Role of information and communication technology in management
As per the view of Park.and et.al., (2019) .for many organisation email plays a crucial role of
communication among suppliers, customers and employees. It is known as one of the early
drivers of the internet, as it give a simple and inexpensive means to communicate with others.
Over the years a lot of communication tool has been arrived. It can allow the employees to do
online chat and video conferencing systems. Companies uses ICT to improve and mange the
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customer relationship. With the help of CRM systems Organisation can captures each and every
interaction so they can provide enriching experience to the customers. For example if a
customer calls a centre regarding to an issue then the customers support can try to resolve their
issues. Here the entire interaction can be stored so that organisation provide the better eland more
focused experience. It also helps the organization to improves its productivity. To manage the
inventory Company needs to maintain the enough stock in order to meet the demands without
much more investing. Inventory Management can able to track the quantity of each and every
product so that organisation can able to maintain or triggering additional stock as well as
quantities. Storing data is considered as only benefit if that data can be used effectively. It
allows Organisation to track the sales, profitability levels. This information can be used as to
track to maximize the return, profitability as well as maximize return and also identify the areas
of improvement.
Role of ICT
According to the view Qi. and Chen,( 2016) Cloud computing is becomes popular in
business to the efficiency within business operations. Cloud computing use information
technology to gain profit on its ability to provide improved time resource management and
agility for the purpose of the business. With the implementation of the Information and
communication technology it gives the ability to remotely access the organisation networks.
Thus, an outcome it provides employees with ability the task done even if they are not physical
present at the organisation. With immerse of the Information technology mobile technology
arises its popularity. The trend of Bring Your own device (BYOD) is most crucial one to
increase the employee satisfaction. It can improve the productivity at the workplaces. Every
Organisation has some information which is very important to them such as client details. This
information is quite extreme valuable for the business as well as can cause a reason of host if it
will be lost. This is the region where the information technology becomes more relevant. It
enables to provide the right resource so that it can provide it in a way to assure the maximum
amount of the protection in terms of protection. Enhanced amount of protection also assures
these systems are not hacked as well as information is also not wiped. Hence, information
communication technology assists in upholding the integrity of the business. An organisation has
a variety of business included. As they may have human resources and financial resources. For
large organisation managing resource can might be difficult here technology can plays a crucial
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role by introducing a broad range of solutions. I information technology is considered as the core
of the software.
Use of internet
As per the view of Rubtcova. and Pavenkov, (2019) Internet can be used today in day to day
life. It becomes the most important of everyone's life. Based on the recent survey of internet
traffic there are ten most popular uses of the internet. Electronic mail at least 90 % of the people
of cyberspace uses to send as well as receive mail. 20 million email messages can pass through
the internet every week. For downloading purpose it can also use such complex files can be
download through the good connection of internet. It can also be used as the education as well as
self improvement. Nowadays electronic newspaper as well as magazines is useful for those
people who do not have enough time to read newspaper so that they can able to read newspaper
at their mobile phone.
As per the view of Shih. and Chuang, ( 2016) System development cycle is consider as the multi
step procedure that can defines the stages included within a bringing a project from start to the
end. Basically it is used as a development of software project to a next level. It is considered as
well known programming software as sometimes it has been difficult to coding a different piece
of a big project. There are seven steps of system development life cycle. First one is planning
the process that how much a project begin and deciding the new information system. Second one
is analysis the requirements of the project third one is to design the software that organisation
wants to. After the designing of product there is a stage where development of the product starts.
After the development testing of the Product is enabled as whole staff members can conduct the
testing process. Once the software is testing then the implementation and maintenance steps is
followed.
Stages of system development
Firm has to first plan properly according to the system that need to need implemented.
After that enterprise has to analyses that system so that advantage and disadvantage of
implementing that system can be evaluated properly. After that enterprise ha sto make design of
new system and has to implement it properly. At the end of system development firm has to
maintain the entire system so that it can give results accordingly.
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ANALYSIS AND DISCUSSION
EBANQ soft is used by Barclays Plc which helps in performing all operations in
significant manner. Being a banking organisation information technology (IT) has been an
integral part of the services provided by Barclays Plc (Qi. and Chen, 2016). The routine banking
functions and operations of the organisation are managed and performed by using IT devices.
Apart from the functions EBANQ is also helpful in allowing organisation to share its resources
and valuable information. Barclays provides its services all over the world. Thus, it is almost
impossible for the organisation to sustain its functionality and interconnectivity without using
information technology. One of the most critical factor in the success of any organisation is the
customer satisfaction and interaction (Benitez, Ray and Henseler, 2018). It is not possible for the
bank to physically interact with each and every customers due to time and accessibility
limitations.
However, EBANQ gives an excellent opportunity to use advanced communication
services for interacting with business stakeholders furthermore evaluate the data andprovide use
friendly online services to consumers. The lack of effective IT system can result in
communication gap between staff members as well as customers. Thus in order to execute
banking functions effectively it is vital for each of the individual in the service industry to be
aware of information technology. IT also plays critical role in brand management of the
organisation. EBANQ system the security and privacy are the major concern. However, if
Barclays fail to assure the data security then it may have negative impact on its brand image and
it can also land into legal troubles related to data protection rights. Hence, it can be concluded
that in order to retain the quality of services and trustworthy image of the organisation service
providers must emphasis on improving their information technology networks (Role of
Information Technology (IT) in the Banking Sector, 2019).
For the survival of business practices and strategies must be integrated with the ethical
and social considerations. The policies and plans of Barclays depends upon the social structure
and needs of its customers. There are several instances when organisation is expected to establish
balance between its profitability goals and ethical considerations (Chuang and Huang, 2018). For
instance organisation may avoid using data protection tools for saving cost and efforts. However
it can lead to data breach issues and connectivity issues among customers. Ethically it can be
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considered as violation of the basic rights of the consumers. It is the ethical duty of the service
providers to assure that their policies are not harmful for the communities. Hacking is the major
social issue which creates problem for banks. As people uses online banking software which
makes their work easy as they do not have to go again and again to the banks for the routine
work. Hence this helps business in performing the task in effective manner but due to hacking
confidence of consumer get down .By this way consumers withdraw theirmoney which affect
performance of Barclays bank very badly.
The organisations which does not incorporate ethical practices are not only liable for the
legal penalties but also fails to establish a strong brand image among their target audience.
Service providers who fails to understand the social diversity fails to develop effective policies
and schemes for the consumers. Thus there are high possibilities of failure for the organisation.
In order to retain the suitable position in the market it is required that Barclays must assure that
it follows ethical practices (Kasemsap, 2018). The ethical practices are not only meant for
customers but are also mandatory for the employee retention and management. When
organisations does not have strong ethical grounds for the operations then employees may also
not work with their optimum productivity and company's profitability may get affected
negatively.
Different type of networking technologies used by Barclays are explained below:
PAN(Personal area network): It is a smallest type of network works within a short range
likewise in offices which helps in exchange of files and data (Qi. and Chen, 2016). Barclays uses
personal area network for the exchange of data and materials which can help in creating a sense
of open communication channel within the organization which can help in communication and
exchange of data between employees.
LAN(Local Area Network): LAN is a connection of group of computers which are connected
together within a shorter range of area. It is one of the simplest ways of networking which is
most commonly used within a short range. It is used in Barclays to function different methods of
sharing information and data within the organization.(Yang, 2019)
WAN(Wide Area Network): WAN is a type of communication used in a wider area of
communication like an office building which is used to communicate in an organization at
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different hierarchical level which connects one another within the organization and keeps a
record of amount of work done at Barclays (Qi. and Chen, 2016)..
SAN(Storage Area Network): SAN is used in Barclays as it has a large amount of data which is
needed to be stored. As bank needs to keep a large amount of data and records.
Difference:
Different type of network used by Barclays are as PAN provides a connection of small area of
connection between different wireless devices (Nevo, Nevo. and Pinsonneault, 2016)
Whereas LAN is a network provided within a shorter area which can be used to perform to
achieve a lower tasks like file exchanging. In contrast with LAN, WAN is used in hierarchical
level to communicate and access files within an organization. Whereas SAN is used to store all
the data of the Barclays which can be used to keep a track of records.
Intranet is mainly used as business tool . Intranet helps in connecting the business with
outside world intranet is a place from which a business gets all the information. An Intranet is a
private network within organization and works only within organization (Nevo, Nevo. and
Pinsonneault, 2016). EBANQ is useful to get the latest updates to new employees and helps
employees to get information what they need it helps to create a communication between teams
& departments. Intranet helps to manage documents and share among the employees in
organization where required, it engages employees towards the work and it reduces the workload
of employees managers uses intranet to give feedbacks to employees . It minimizes the efforts of
employees and helpful in fast & effective working of employees with the help of intranet
organization get regular updates employees share knowlege, provide better leadership over
employees . EBANQ provides clarity in organizational goals . It helps in knowledge sharing all
over the organization . It strengthen the communication of the organization. Intranet provide
safety and security to data of a business it doesn't allow the outside network to effect the inside
intranet network. Intranet helps in proper human resource management within organization. It
improves the interaction with the outside business. Intranet helps to save time and money of
organization . EBANQ is accessible with mobile network when urgent work is required . Intranet
helps an organization to track and record the work of employees. Intranet helps to record the
growth of organization . It keeps your staff motivated and reduces employee turnover.
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CONCLUSION
From the above report it had been concluded that Information technology places a vital
role in day to day life such as uses of the mobile technology. By using the online banking service
software banks can work better and can offer more effective services to consumers. This type of
services are helpful for consumers and business as well. By this way deposits of consumers get
increased in the firm.
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Online
Role of Information Technology (IT) in the Banking Sector. 2019.[Online]. Available through <
https://www.mbaknol.com/business-finance/role-of-information-technology-it-in-the-
banking-sector/ >
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