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Leaders and Operations management

   

Added on  2020-06-04

16 Pages5434 Words94 Views
Leaders and Operationsmanagement

Table of ContentsTASK 1............................................................................................................................................1INTRODUCTION...........................................................................................................................1BODY..............................................................................................................................................1TASK 1............................................................................................................................................1P1. Definition and comparison between roles and characteristics of a leader and manager..1P2. Application of role of a leader and functions of manager in different situational contexts..3P3 Application of different theories and models of leadership..............................................4CONCLUSION................................................................................................................................5TASK 2............................................................................................................................................5INTRODUCTION...........................................................................................................................5BODY..............................................................................................................................................5P4 Key functions and approaches to operations management...............................................5P5 Importance and value of operations management in Hyundai..........................................7P6 Assessment of factors in the internal environment which impacts decision-making bymanagers and leaders..............................................................................................................8CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11

TASK 1INTRODUCTIONOperations management is defined to be a discipline which revolves around planning,organising and supervising activities that relate to a production process (Burke, 2013). Thisdomain of an organisation intents to provide the best outcomes for their inventories in anefficient manner. This represents one of the most crucial manner through which strategic goals ofcompany can be attained. It is the duty of operations manager to make sure that activities arecarried out as planned within the organisation. In this assignment, the tasks of leader andmanager are understood in relation to Starbucks. This assignment aims to differentiate betweenrole of a leader and function performed by manager in an organisation. The roles and functionswhich are performed by them are related to a particular business circumstanceBODYTASK 1P1. Definition and comparison between roles and characteristics of a leader and managerLeadership is a art of group motivating of employees to work towards achieving aspecific goals and targets. It is a inspiration as well as director of a action. They posses aleadership skills and combination of personality that have to follow their direction. Management is a process of planning, organising, staffing, directing and controlling of ancompany resources for meeting a policy objectives. Basic management task contains bothinnovation as well as marketing. Starbucks is known to be one of the most renowned coffee chain originated fromAmerica. This organisation is known to deliver high quality coffee and outstanding customerexperience to its users. The company is known to adopt a business structure that caters presentneeds of organisation to follow a functional structure which are divided on the basisgeographical area. Role of a leaderLeader is a person responsible for leading a group of people towards organisationalobjectives. A leader tends to influence the behaviour of employees so that goals and objectives ofan organisation get effectually fulfilled. The major roles which are carried out by a leader are asfollows: 1

Setting a clear vision: Primary task which is to be fulfilled by a leader is to provide visionfor the organisation. They influence the employees to fulfil their responsibilities in the bestpossible manner so that organisational objectives will be accomplished in an effective manner. Motivating employees: To motivate the employees, it is essential to find out the needsand wants of employees so that they will be motivated to perform in an improved manner. Aleader possesses ideal communication skills which ensure that he is able to persuade employee tocarry out a task. Role of a ManagerManager constitutes as an important component for an organisation. He makes sure thatthe roles and responsibilities provided to him by management are fulfilled in the best manner.The major roles which are played by a manager in an organisation are:Manage resources: The primary role which is provided to a manager is to manageavailable resources within the organisation and make sure that it is utilised to its optimumpotential (Chen and et. al., 2011). Performance management: This role of a manager revolves around measuringperformance of employees and directing the same towards organisational goals and objectives.The tool of feedback is employed so that task expectations will get effectually fulfilled. Team Development: A manager is responsible for building a high performance teamwithin organisation so that it will be able to achieve the targets established. Referring to the case-study, it has been identified that the individuals who work hardcannot become successful leaders. Therefore, they need to possess certain characteristics whichassist them in becoming a competent leader for the organisation.Characteristics of leaderCreative: The quality which is abundance in leaders is creativity. The creativity which ispossessed by them helps in creating an ideal solution to the problem. Manager tends to possessless creativity and stick to procedures communicated by the management. Example: leaders ofFord has very create in nature thus develop innovating and new ideas to operate business. Optimistic: Leader tends to have optimistic approaches towards their endeavours in thetasks they have perform in company. Example: They are able to find positive elements formdifficulties situation. 2

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