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Management and operations

   

Added on  2020-06-06

10 Pages2401 Words459 Views
MANAGEMENT ANDOPERATIONS

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Roles and characteristics of a leader and manager................................................................1P2 Application of leader's role and function of manager in organisation..................................3TASK 2............................................................................................................................................4P3 Theories and approaches of leadership..................................................................................4TASK 3 ...........................................................................................................................................5Covered in PPT...........................................................................................................................5TASK 4 ...........................................................................................................................................5Covered in PPT...........................................................................................................................5CONCLUSION................................................................................................................................5REFERENCES................................................................................................................................6

INTRODUCTIONManagement and operations is a process of managing various business activities. It isused by managers for ensuring effective utilisation of resources and to get the desired results.This concept help in increasing the quality of business operation by proper monitoring. In today'sbusiness environment every organisation wants to efficiency in its operations in order to offerlow cost product to their customers (Ashby, Leat and Hudson-Smith, 2012). Management andoperations helps business manager in achieving the same. TESCO plc is a large retailer ofgrocery having more than 10000 stores in more than 12 countries. Company was founded in1919 and starts its operations in 1924. Present report is based on roles and characteristic of aleader and manager in an enterprise. Style of leadership affect the activities of workers in variousways is mentioned under this. Along with this various approaches or theories of leaders and itsimpact on decision making process of organisation is detailed under this essay. TASK 1P1 Roles and characteristics of a leader and managerLeader perform different type of roles in an enterprise for attainment of variousobjectives or set goals. This can be understood by the following points:Decision maker: Leaders take important decisions in organisation after analysing theeffect of that decision on various parties including stake holders, customers and otherpeople. Before selecting a process of doing the work it is the responsibility of leader toevaluate other alternatives and its effect on goals and missions of organisation.Team builder: Leader provide relevant information to all workers of firm for ensuring orbuilding effective teams (Brandenburg and et. al., 2014). Team contribute a lot infulfilment of objective rather than individuals. Leader of Tesco can do the same forachievement of organisational goals.Communicator: Leader collect or provide relevant information to large number ofworkers, stakeholders, customers or many more. Successful leaders tries to developcommunication style which are effective, honest, fair or maintain the quality ofinformation.

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