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Introduction to Management and Operations

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Added on  2020-06-05

Introduction to Management and Operations

   Added on 2020-06-05

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MANAGEMENT AND OPERATIONS
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TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1A) Difference between a Leader and a Manager.........................................................................1B) Comparisons of roles and characteristics of leaders and managers .......................................2C) Explain the following .............................................................................................................2II. The functions of a manager.....................................................................................................3TASK-2............................................................................................................................................1A) Key approaches to Operational Management.........................................................................1I Operational management...........................................................................................................1II. Decision-making of leaders.....................................................................................................1CONCLUSION................................................................................................................................1REFERENCES ...............................................................................................................................1
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INTRODUCTIONManagement and operation usually helps in understanding special features ofmanagement that contracts management and operation which gives maintenance and providesample contracts which bids documents. This report is totally based on case study that is ofAmazon which is in e-commerce industry. It will be presenting on the role of managers andhow it will be helping in growth by managers and with their development. The report will beindicating on the perspective of leadership in organisation and how to maintain it. It will also begiving recommendations on the basis of e commerce industry with leadership in organisationwith some specific theory i.e. of contingency theory of leadership.TASK 1A) Difference between a Leader and a ManagerBoth leader and manager work simultaneously for the betterment of company and tomaintain its brand image in the market. Good leaders and mangers always help to compete withits rivals in the market.Leader:Leaders are those pillars of the organization or company who guides its teammembers and motivate them to achieve the company's goal. It sets directions for the team tofollow. Its main aim is to increase growth and development of the company. A Leader helps tominimize upcoming risks and threats to the company. They work for it's's effectiveness. A goodleader should have qualities such as- he must be innovative, motivated, confident and havinggood leadership . He should also acts as a guide or mentor who encourages its whole team towork hard and completes their tasks. (Hassan, Mahsud and Prussia, 2013). He will asign workto his team members to work in proper manner. A good leader is must for the company. forinnovation and to put all their hard work. Manager: A person who manages the entire organization is known as a manager. He isresponsible for planning, giving directions and executing them. A good manager always plansstrategies for the employees to work efficiently. He is a good decision maker for theorganization and is always ready to take risks and plann to overcome from it. Responsibilitiesthat a good manager should have is, he must be innovative in terms of giving new ideas to theorganization, planning and executing it, giving directions to the employees (Heizer and et.al.,2009). Managers have effective decision-making skills.They have a very good businessdeveloping skillsand can produce more revenue from their products.1
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B) Comparisons of roles and characteristics of leaders and managers Some major differences between a leader and manager are as following:Vision: A good leader has a vision in its mind on how to work efficiently while amanager has the ability to execute that vision by making some strategic plans for the employees.Ability to challenge:Leader generally tries to minimize the risks while a manager triesto take risks and tries to overcome it.Decision making: A leader always tries to facilitate decisions while a manager makesdecisions for the employees to work effectively.Implementation: A good leader always tries to innovate or invent new ideas while amanager always tries to manage things which are already exists in the organization.Aim:A leader’s aim is to always increase the growth and development of companywhile manager tries to attain the end result.Orientation: Leaders generally are people oriented while managers are task oriented.Outcomes / Results:The main outcomes of leaders are their achievements while that ofmanager is the final outcome/ result.Focus:Leaders main focus is on leading their team members while managers managethe whole work of that team (Seuring, 2013).Approach towards tasks:Leaders lookout for problems and try to create new solutions.They motivate and help other employees to solve the problems by themselves. On the otherhand, managers create different policies, strategies, to come up with new and innovative ideasto execute.C) Explain the following I. role of a leader: Leadership is a practical skill which has the ability to guide otherindividual in the entire organizations. Leaders focus on an organization’s strengths to analyze itscurrent situation. A good leadership is always required in the organization to work efficientlyand smoothly. They give guidance to their team members to work properly. For representing thecompany, a good leader plays a vital role. It helps to set a clear vision ahead of their team tounderstand and accept the work assigned to them. They help to motivate the employees and guiding them to make them understand theirwork. A good leader tries to connect to their team members. Leader empowers the employeeswith honesty and transparency to work hard in the organization (Dale, 2015). A good leader has2
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