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IntroductionThe ethical issues and problems requires an efficient decision making process where the keyfactors can be seen from the various perspectives, as Alex has been trying to move towardsmaking a decision. This particular decision making is spiral in nature and every single step canbe revisited again and again and can consequently being molded by changing facts, expectationsof the customers and the people moving in and out of the process. The paper will discuss aboutthe step in decision making process and will help in identifying the problem, generatingalternative solutions and selecting the best one which will be implemented and evaluated(Werhane, 2013).Describe five steps in the decision making processStep 1- Identify and define the problemThis the first and the most critical stage of the decision making process for clarifying theaccomplishments of the decision. In this case, Alex identified that that no robbery was seen tothat place but the desktops and computers were lifted to the engineering teams of Dave. Thismade Alex instruct his financial staff that the computer must be lifted from the engineer’s deskfor finding out the problem (Schermerhorn, 2010).Step 2 -Generate and evaluate alternative courses of actionIn this step Alex had to define the problem and to assemble all the facts for solving it. It wasidentified by Alex that the key stakeholders to the problem were Dave and his engineeringdepartment and he considered all the possible courses of actions. The course of action wasgenerated as well as evaluated by Alex in bringing about the issue and realized that moremachines were required by the engineering team for delivering the product to their customer in
the stipulated time leading to the movement of computers from their financial department toengineering desk. Step 3- Decide on a preferred course of actionA preferred course of action was selected by Alex and he had an informal meeting with Daveand his department for getting the opinions from the staff so as to ease the solution. After gettingthe idea of all the possible action alternatives from the department of Dave, he made assumptionof the rational choice. Therefore the manager faces an issues and even knows the possible actionalternative along with its consequences (Lamb et.al, 2012).Step 4- Implement the decisionOn making a decision, actions must be taken and that it what Alex did. Alex developed an actionfor decision implementation and realized that the issues between young and old members issolved. He experienced a new respect for each other which was not present prior. The youngones were driven to present innovative ideas and managers were determined and creativetowards implementing the decision. The accomplishment of first three steps helped in successfulimplementation of the decision. Step 5- Evaluate the resultsAlex had already evaluated the result and discovered that Dave did not have enough staff andtwo computers in each department would suffice (Lamb et.al, 2012).
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