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Assignment on Hospitality Services in America

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Added on  2019-10-18

Assignment on Hospitality Services in America

   Added on 2019-10-18

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Introduction The hospital facilities in America have been in the forefront of enhancing patient care, qualityand productivity with the help of customer systems. However, recently, the American HospitalAssociation (AHA) felt the need for implementing the new customer systems. According to thissystem, there is a clear vision of a healthcare system where extensive utilization of interoperableelectronic health record or electronic well-being record that will enhance the better delivery oftheir services, particularly in life-threatening situations (Hung, Hung, Tsai, & Jiang, 2010).The key features of the new customer system are:Electronic health recordsOnline availability of PhysicianComputer applications by which drugs could be orderedIntegrity of information and reduction of errorsHospitals and blood banks are linkedEasy pulling up of information from server or cloud servers.Patients’ past recordsThe project that I will be working on is to improve information technology in the field ofhealthcare, which is the part of implementation of new customer systems for the healthcareindustry. The project will begin by adapting the older system to newer information technologysystem in order to make better healthcare system. The whole project will likely to take aroundfour months. It will contain various modules such as changing whole IT system DatabaseManagement, security as well as software for healthcare (Nieva, & Sorra, 2003). Apart from thatdrug inventory, record of the patients, record of the laboratory as well as the record of theradiology will be completely restructured.Top-Level Implementation CharacteristicsThe health information technology essentially includes outline, creation, utilization as well asimprovements of information systems in the overall healthcare industry. The highly mechanizedand better operable data frameworks are needed for the purposes of lowering expenses,enhancing proficiency and reducing errors at the same time providing better consumer care andadministration.Product characteristicsDescriptionOnline AppointmentTimely treatment for first aidInternet and mobile accessComplete information regarding physicianwho us available.Electronic medical recordsElectronic Support Systems, andComputerized Physician Order Entry
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regarding treatment and medication.Efficiency savingsWork with the help of lesser resourcesenhances efficiencyIncreased safetyEnhanced safety on account of alerts andreminders generated by computerized systemsHealth benefitsThe analysis performed by the team will begoing to help disease prevention and chronicdisease management.SecurityRecords of patients as well as their financialstatus will be uploaded in database.Project PurposeThe better synergies could be created by leveraging relationships in different units of thehealthcare industry in order to offer treatment to the patients in lower prices, greater convenienceand comprehensive solutions. For an instance, certain media organizations have alsoimplemented an efficient and effective convergence strategies by improving editorial proceduresand advertising contents among their television stations, newspapers as well as online mediaeditorials. Such high-level integration generated a unique value proposition for the customers,advertisers and subscribers that was better-off than the existing system (Provan, 1987). The improvements on healthcare and practices will be formed by the correspondence, data andIT innovation with which the individuals are consistently associated. The healthcare datainnovation, therefore, has become integral part of the public health and also our general publicperception towards healthcare. So, this comprehensive project will be implemented for thefollowing purposes:Improvement in the quality and safety of healthcareEnhancing the efficiency and effectiveness of public health service delivery systemImprovement in the health information infrastructureSupporting the care in the societyFacilitation to the clinical procedure makingGenerate knowledge and health skillsDatabase of health records and online availability of physiciansImprovement in information integrity and reducing omissionsProject Requirements
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Objective Requirement Requirement Description112Calendar for the purpose of an appointment with the doctorA same portal for the purpose of the decision making onthe part of both patient and doctor2123Data management software about patientsData management software for laboratory and staffManagement software for medication312Portal having overall information regarding healthcaremeasuresSoftware for the purpose of checking availability ofmedical facility in which the patients can enter theinformation regarding as per the criteria412Patient data recovery software that have complete medicalhistoryAll the recording of measures used for the treatment ofpatients51Creation of instructions for the post treatment of thepatients. The instructions will be kept in synchronizationbased on the medical history of patients.6123Smartphone AppsPayment facility using smartphonesChat-support using smartphones in order to inquiredifferent medical equipment.Implementation Plan – Time
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Deliverables Date AvailableProject Draft ( Internal Delivery)November 4th , 2016Project Plan Structure ( Internal)December 20th , 2016Project Requirement Draft(Internal)January 28th , 2017System UML (Internal)February 10th , 2017Budgeting Draft (Internal)March 3rd , 2017Communication Document ( Internal)March 30th , 2017Website Design ( External and Internal)April 10th, 2017Patient Registration Software (External)April 20th , 2017Reporting Interface Patient (External)April 30th , 2017Interface Software of Inventory (Internal)May 10th , 2017Interface Software Laboratory ( Internal)May 11th , 2017Smartphone Apps (External)June 20th , 2017Payment Methods (External)June 30th, 2017Chat Software (External)July 10th, 2017Test Result Draft ( Internal)July 25th, 2017Migration Draft (Internal)July 30th , 2017Governance Model Draft (Internal)August 10th , 2017Change Management Draft ( Internal)August 20th 2017Implementation Plan – Budget
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