Report on Primatech- IT Consultancy Firm

Added on - 16 Sep 2019

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IntroductionThe Primatech is an IT consultancy firm which provides consulting services to the retailcustomers. The company engages in supporting small startup an ecommerce system in order tomake them stable by earning sustainable profits.Brick operationThe company is having physical presence in the United States. The company provides face toface service to the customers by supporting them growing their ecommerce business. Thecompany provides various consulting services such as process safety management, cybersecurity, hazard identification, process hazard analysis, risk management program, and siting.The company operates its brick operations in the USA. The company is having two branches.Click operationThe company also provides its consulting services through online mode which enable to consultthe ecommerce startups through online mode also. The company is having website and mobilephone app in order to provide service through click button service as well. It helps to provide theservices to the wide range of customers who are not able to come at the office. The onlineservices of the company are operated through website and apps.Balancing of click operation over brick operationThe company is providing both brick and click services to the customers in order to give highquality of services to the customers. The company is balancing operations of both brick and clickwhich is necessary in order to operates in an effective manner. The company is providing similarservices through brick and click services. The operations of virtual and physical presence arevery necessary in order to promote the brand in the eyes of the customers. The increase in thetrend of online service add competitive advantage by providing g services through chat room,video with an advisor which provide similar experience as they receive in the brand. But thetrend of online services could be the ongoing disruption for the traditional offline services of thecompany. So the company is balancing both the operations in order to provide convenience to itscustomers.TechnologiesBrochure-1The company is using various hardware and software technologies in order to provide excellentconsulting services to its customers. The technologies used by the company include web servers, webauthorizing tools, database systems, server software, and browser. The web server enables to provide
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