This report provides an introduction to business and covers the types of internal and external information required for planning, decision making and control process. It also includes PESTLE analysis and Porter's Five Forces analysis to determine the key factors that could influence the performance and growth of business. The report focuses on a new business, Coffee Bloom, which is a sole trading business that offers a wide range of coffee products to its consumers. The report also covers the legal, economic, social, technological, environmental and political factors that could impact the business.