Introduction to Business Operations Assignment
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Added on 2021-02-19
Introduction to Business Operations Assignment
Added on 2021-02-19
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INTRODUCTION TOBUSINESS OPERATION
Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................1(i) Explain how you would introduce a company wide operations improvement strategy. Thisimprovement strategy must include the tools and techniques.....................................................1(ii) Operational strategies that Ford and GM can implement to gain market share from Toyota.....................................................................................................................................................7CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9Books and Journals.....................................................................................................................9
INTRODUCTIONOperations services is concerned with producing and innovating services for anorganization. The produced services are then offered to its customers. Although, services areintangible but they are equally important as tangible products. Toyota motors is globalautomotive leader that has diversified its operations and as of 2019, the company sells itsvehicles in more than 170 countries. Headquartered in Tokyo city, Japan, Toyota was establishedin 1937, nearly 81 years ago and since then the company has given utmost importance toinnovation and creativity. With the increasing advancement in technology and globalcompetition, the company has started to invest more in the research and development. As of2019, the company has around 370,000 employees all around the world. MAIN BODY(i) Explain how you would introduce a company wide operations improvement strategy. Thisimprovement strategy must include the tools and techniquesScaling business and running it efficiently is always a challenging task for the owners andthe managers. But the managers can smoothly operate its business operations by laying down theeffective business operation practices. So the managers of Toyota largest car making company inJapan and the at the world position it comes at the second position after General Motors. Thecompany is producing around eight million cars per annum. Toyota hasalso grounded its roots inEuropean countries and in United States. The company is known for its wide range in auto-mobiles and has gained high market share because of the engineering, quality, excellentdesigning standards, safety features, maintenance and reliability. Toyota beats the sales of Fordin 2007 gaining the second position. The competition has not only limited to the sales of vehiclesbut also in respect of profitability as the company has also been leading from General Motorsdespite of making large investments in research projects for innovation and designing of newmodels (Liao, 2018). TOYOTA for getting success in the markets in which it is operating uses the strategieswhich are created Japanese experts. The strategy behind the success of the Toyota is TotalQuality Management. The company being Japanese will not accept any others strategy as thisstrategy has helped the company to become one of the leading brand of the world. But instead ofdepending on a single strategy it must switch on to other strategy that will help it to grow, itwill be beneficial for the company to make necessary improvements in the the current strategy1
but it is important to adopt KAIZEN strategy at each and every level increasing its efficiency andeffectiveness. Every company faces drawback in some or the other way but for overcoming thatcompanies are required to adpt new changes , for overcoming this downfall and drawbackcompany is adopting KAIZEN as its improvement strategy which will help the company inwiping out the loopholes because of which the company suffered damages of profit andreputation in the market (Van Der Aalst, La Rosa and Santoro, 2016). KAIZENToday, the companies are living in a highly dynamic environment. With the emergenceof the globalization, this modern world has opened the numerous doors for the businessesworldwide. Competition for the business is increasing constantly and to survive in the world ofthis cut throat competition, it is highly necessary to stand out of the crowd and make your ownidentity. Now a days, the businesses are in a race towards the improvement whether it'simprovement in quality, workforce or quantity. In this attempt to improve, kaizen comes intopicture whose main focus is on continuous improvement.Kaizen is an approach which emphasizes on making the big changes in order to bring theimprovement which in turn will help the organization to achieve the milestone and develop.Moreover, it is an idea which focuses on creating a culture of change which will grow andflourish with time and will welcome the long term results.In short, kaizen is actually changing for something better. To understand better, by splitof the word kaizen, two monosyllable are found .i.e. kai which means change and zen whichmeans superior.Now the question comes why the business should implement the kaizen concept? Theanswer to this question slightly varies according to different people perception. Kaizen not onlyfocuses on improving the various attributes but is also based on the belief that it minimises thewaste and the use of unnecessary resources. Besides this, it also increases the efficiency andproductivity, eliminates the useless work, saves time and brings harmony at the workplace(Kaizen approach, 2019).Some of the advantages of using kaizen are:Effective implementation of the resources2
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